Upgrade Your Bathroom With a New Toilet

If your toilet is outdated, inefficient, or prone to clogs, it can create daily headaches and drive up your water bills.

Toilets older than 20 years often use far more water per flush than modern units, making them both costly and environmentally inefficient. Thousands of homeowners across New England have trusted GEM Plumbing & Heating Services, LLC since 1949 for plumbing upgrades and bathroom renovations.

GEM helps you choose a toilet that fits your space, style, and daily needs while ensuring a smooth, reliable installation.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

How Long Do Toilets Typically Last?

Most toilets can last 15-20 years when properly maintained, but older models may become inefficient, prone to leaks, or show signs of wear like cracks and stains.

Our licensed plumbers bring decades of combined experience installing a wide range of toilets, from standard models to advanced dual-flush or comfort-height options. Upgrading to a new toilet not only improves water efficiency but can also refresh the look of your space, creating a cleaner, more polished bathroom.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


How GEM Handles Every Toilet Installation

Replacing a toilet involves more than swapping units – it requires precise plumbing work, careful floor preparation, and proper sealing to ensure long-term performance. GEM’s installation process makes it simple and stress-free.

Book your appointment online or by phone. Our team coordinates with you to find a convenient time and provides a clear overview of what to expect from the installation process.

Our licensed plumbers evaluate your bathroom layout, plumbing, and floor condition. We help you select the right toilet type, height, bowl shape, and features to match your space, lifestyle, and budget.

On installation day, GEM arrives on time with all tools and materials. We carefully remove your old toilet, prep the floor and plumbing, and install your new unit. Every connection is checked, seals are reinforced, and surfaces are protected from damage.

After installation, our technicians test the flush, check for leaks, and ensure proper operation. We walk you through cleaning and maintenance tips so your new toilet works efficiently for years to come.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9090 reviews
Showed up right as scheduled and expedited repairs immediately!!!! Tech was extremely knowledgeable, efficient and awesome! 5 Stahs all around!
Nick was extremely helpful and honest. I hope Nick will assist during GEMs next visit.
They just came for an estimate but they were on time, very friendly and respectful. They answered all my questions. I didn’t pay for the estimate but I had to put something at the bottom. Thank you
Aiden Bradley-Main of GEM HVAC was a consummate professional. He communicated clearly, instilled confidence, and got the job done well. He gets my highest recommendation.
Efficient, on time, good diagnosticians, affable staff… but costly!
David Salvatore was prompt, professional, and pleasant. He diagnosed my air conditioning issue and solved it quickly on the same day!
GEM staff rxceedrd my expectations in ensuring that we were "completely" satisfied with their work. I am extremely satisfied with both their communication as well as their work. Job well done GEM!!!
Douglas was friendly, polite and knowledgeable. He made a few suggestions for my hvac and was going to email some updated parts I should consider to add and install. I have not yet received the email. Overall he did a good job.
Great having GEM here for Installation of heating system – From start to finish : With Tim and Rob making the plans, with Jacob and Eric and Gennarro taking care of all the plumbing and figuring things out in our old house – very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year well ahead of the heating season, Thank you Gem!
Abraham was very professional and finished the job same day even after encountering some obstacles to do it. He answered all my questions and was very helpful
Nicole Tradd was fantastic today. I had a leak in a copper pipe (on a Sat) and Nicole came out to house and had everything fixed in no time at all. Very satisfied with her work. Thank you.
Service was quick and complete and very fairly priced.
Great communicator. Knowledgeable.
Aaron Neal was very professional and thorough. He diagnosed the problem, explained it to us, and followed with ordering the part to return and install. I highly recommend Aaron for his knowledge and customer service.
He worked in the job from 8 – 10 pm to restore our air conditioning during the recent heat wave.
Excellent service in every respect: starting with the salesperson, Peter Dallas; Sean, the installation coordinator; and, of course, the installers Joe & Cristar!!
Pete was extremely professional, friendly, understanding and very flexible when negotiating the final price.
After 28 years of using a Lennox central heating and air conditioning system, we decided was time to get new systems and we went with Carrier this time, a highly respected brand too backed by GEM Plumbing as a certified provider. Both the sales process and the speed of the installation were incredibly efficient. We spoke with Peter on a Tuesday morning , and by 3:00 p.m. on Friday of same week the installation was complete. We were lucky enough to have Joe Medeiros and Cristar Fig from GEM as our technicians!
Let me tell you, this duo is exceptional! They are very young but possess extensive knowledge and a fantastic attitude. I was truly impressed by their technical work and their courtesy. These two technicians are a great asset to GEM and WE would love them to be recognized! We are very happy at home; the air conditioning system works wonderfully! And We can’t wait to use this coming winter our new furnace too!
Thanks to Peter, Sean, Joe, and Cristar for their amazing job!!
Sincerely
Mary
ALecs Reyes was the best!!! Extremely knowledgeable and professional. He turned our terrible experience with our last contractor into a positive outcome . I will add that he was a fantastic mentor to the helper he brought along today. ALecs is the kind of employee every business owner searches for….Good luck in your career at Gem Alec’s!!!
Great service and very personable rep. I am very happy that I contacted GEM.
Nicole was great. Super nice, super helpful and quick. I wish I was as effusive about the exorbitant prices that GEM charges.
Super great people and service!
We had been struggling to find a plumber for a month! GEM was available and took us in immediately when others were ignoring our calls! We now have hot water again. I can shower in peace.
Richard was on schedule and very honest and transparent regarding the failed part and freely answered questions about the HVAC system overall.
Update!
July 2026 — I just had Tim F from GEM ground my 21' above ground pool. Service was quick & excellent as usual! Highly recommend GEM electricians, plumbing & HVAC! They're fantastic!

—–
June 2026 — Just had John P from GEM provide maintenance on my central AC unit. He was fantastic! Explained everything and performed his work efficiently with great communication andcrespect for my home! He was just great! I appreciate being able to get an appt so quickly with GEM. It's so helpful to be able to schedule appointments around my availability and as a FT worker who commutes via rail, I value that scheduling flexibility. Their work is exceptional. I highly recommend GEM!

The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Timely, helpful, and knowledgable! Took time to explain things thoroughly
Bob was on time, did a good job and was very helpful.
Problem was taken care of, and further service was recommended for our consideration. Nick was friendly and explained things really well. Overall would highly recommend thank you.


GEM technician portrait in front of GEM service truck

(833) 222-2953

Key Warning Signs That Your Toilet Needs Replacing

Even if your toilet hasn’t failed completely, subtle warning signs can signal it’s time for a replacement.

Addressing these issues early prevents water damage, costly repairs, and daily frustration.

Toilets that clog repeatedly or overflow can indicate worn-out internal components or a failing trapway. These problems make routine use stressful and can damage floors and subfloors if left unaddressed.

Water pooling near the base or dripping from the tank may seem minor but can gradually damage flooring and cabinets. Replacing a leaking toilet prevents larger structural issues.

Cracked porcelain or permanent discoloration creates a breeding ground for bacteria and makes cleaning harder. Surface damage can worsen over time, eventually leading to leaks or other plumbing problems.

Old flappers, handles, or valves may fail to fully flush or run constantly. This inefficiency wastes water, increases utility bills, and often requires repeated repairs.

Why Upgrading Your Toilet Makes a Difference

We usually don’t think much about toilets until something goes wrong. But it’s not just about function; the right toilet is about comfort and style.

Replacing your old toilet improves appearance and enhances comfort, efficiency, and reliability. Here are some of the main benefits that come with upgrading your toilet:

Older toilets used 3.5-5 gallons per flush (gpf), while modern low-flow and dual-flush models use 1.28 gpf or less. This reduces water waste, lowers your utility bills, and supports a more environmentally conscious home.

Modern toilets flush completely and consistently, preventing clogs and overflows. You can trust your bathroom functions properly every time it’s used, with fewer repair calls.

Options like comfort-height seating, elongated bowls, and soft-close lids make bathrooms more user-friendly for adults, children, and seniors. Your daily routine becomes easier and more comfortable.

Why New England Homeowners Trust GEM for Toilet Installation

With decades of experience and a full-service team, GEM has earned the trust of homeowners across New England.

Serving Rhode Island and Southeastern Massachusetts since 1949, GEM knows New England homes inside and out, including older layouts and modern builds. Our team understands regional plumbing quirks and code requirements, ensuring every installation meets local standards.

Our licensed plumbers have decades of combined experience installing a variety of toilet types. From standard models to specialty units, we ensure every installation meets the highest standards. With our knowledge, homeowners can feel confident in both the function and longevity of their new toilet.

Most toilet installations can be scheduled quickly, and our online booking system allows you to find a time that works for your household. We prioritize minimizing disruption while delivering high-quality service at every step.

GEM’s fleet and workforce ensure fast response, fully equipped trucks, and the manpower to handle installations of any size. We’re prepared for any challenge your bathroom upgrade requires. With decades of experience and a large team, GEM is ready to tackle plumbing, electrical, and HVAC needs all under one roof.

Homeowners trust GEM because we keep things straightforward. You’ll receive upfront pricing, clear explanations of your options, and guidance that helps you choose the right toilet for your home, without pressure or surprises.

Our plumbers treat your home with care, from protecting surrounding areas to cleaning up once the job is complete. We show up on time, work efficiently, and make sure your bathroom is left neat and ready to use.

Updated bathroom

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Ready for a Sleeker, More Efficient Bathroom?

Upgrade your bathroom with a reliable, efficient toilet that fits your home and lifestyle.

GEM makes the process simple, from consultation through installation and ongoing support.

With our licensed plumbers, decades of experience, and fully equipped team, you can trust every step is handled with care and precision. Schedule your toilet installation today, and experience the GEM difference for yourself.

GEM technician in front of service truck


Other Plumbing Services You May Need


Frequently Asked Questions About Toilet Installation

How long does toilet installation take?

Most toilets are installed in a single day. Custom setups or older plumbing may require additional time to ensure everything is secure and leak-free.

Does GEM remove and dispose of my old toilet?

We handle removal and disposal safely. You won’t need to worry about heavy lifting or proper disposal.

Can I choose different toilet styles and flushing options?

Absolutely. GEM helps you compare standard, dual-flush, comfort-height, and wall-mounted models to find the perfect fit for your space and lifestyle.

What if my bathroom needs plumbing updates first?

Our plumbers can handle any required adjustments during the installation process. This ensures your new toilet functions perfectly from day one.

Is financing available for toilet installation?

GEM offers flexible financing and incentives to make upgrading more affordable. We’ll walk you through your options so your project fits your budget.