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Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Upgrade Your Bathroom With a New Toilet

If your toilet is outdated, inefficient, or prone to clogs, it can create daily headaches and drive up your water bills.

Toilets older than 20 years often use far more water per flush than modern units, making them both costly and environmentally inefficient. Thousands of homeowners across New England have trusted GEM Plumbing & Heating Services, LLC since 1949 for plumbing upgrades and bathroom renovations.

GEM helps you choose a toilet that fits your space, style, and daily needs while ensuring a smooth, reliable installation.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

How Long Do Toilets Typically Last?

Most toilets can last 15-20 years when properly maintained, but older models may become inefficient, prone to leaks, or show signs of wear like cracks and stains.

Our licensed plumbers bring decades of combined experience installing a wide range of toilets, from standard models to advanced dual-flush or comfort-height options. Upgrading to a new toilet not only improves water efficiency but can also refresh the look of your space, creating a cleaner, more polished bathroom.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


How GEM Handles Every Toilet Installation

Replacing a toilet involves more than swapping units – it requires precise plumbing work, careful floor preparation, and proper sealing to ensure long-term performance. GEM’s installation process makes it simple and stress-free.

Book your appointment online or by phone. Our team coordinates with you to find a convenient time and provides a clear overview of what to expect from the installation process.

Our licensed plumbers evaluate your bathroom layout, plumbing, and floor condition. We help you select the right toilet type, height, bowl shape, and features to match your space, lifestyle, and budget.

On installation day, GEM arrives on time with all tools and materials. We carefully remove your old toilet, prep the floor and plumbing, and install your new unit. Every connection is checked, seals are reinforced, and surfaces are protected from damage.

After installation, our technicians test the flush, check for leaks, and ensure proper operation. We walk you through cleaning and maintenance tips so your new toilet works efficiently for years to come.

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9584 reviews
Greg Smith
11 hours ago
Good job just what we paid for, but they need to come back and fix the gas line. Hopefully sometime soon.
Jeremy Brandon
11 hours ago
The guy that showed up at awesome energy and I appreciate it the way he showed up and took care of our problem
Stephen Whitmore
12 hours ago
Very expensive
Karl Hall
17 hours ago
I was somewhat pleased with the information that I received from the first phone call to acquire service. The work that was performed by Anthony Garris was presented in a very professional and informative manner. The work and the service charges were adequate seem to be well represented. If I need any Heating Plumbing or electrical work performed I will not hesitate to call g e m. Thank you!
Jim Baptista
23 hours ago
I was not onsite but to quote my tenant, “The guy from Gem was great”
Very professional and respectful
Tiffany C
1 day ago
John and Brian were our technicians. Both gentlemen were knowledgeable, professional and patient and tackled multiple jobs. They arrived early and spent most of the day working on different projects. We very much appreciated their assistance for the day. -P. Ramut/T.Cordery
Joe was friendly and professional. Solved the issue
David Pinkham
1 day ago
Replaced kitchen faucet. Scott was very helpful. He was knowledgable, courteous and profession. Great guy!
Great service
John Losoya
1 day ago
Great Job!
tparece
1 day ago
Power surge from winter storm fried everything! They came so fast, and I was a new customer then. I was so impressed I bought the service contract they offer-as I knew there was going to be more required, and they do plumbing and heating, too. This time the replaced my entire electric (fuse) box. Day long project. I like that I get the same service technicians, and they have all been amazing. They follow up on everything, too. 👍🏻
They came out wishing an hour of my phone call and fix the issue right away
Kevin was very polite and courteous. He explained everything
Very thorough and professional; they put our mind at ease!
Eric was great! Had a problem with the first charger and he got on the phone with Tech Support. Very professional and courteous.
Michael S
1 day ago
Erickson and Nick are outstanding technicians. Very pleased with their service. Very efficient, knowledgeable and professional.
Mark Beaudouin
2 days ago
Very professional installation of my new boiler by GEM. The guys were polite, informative and hard working. I’m impressed with the quality of workmanship and service.
Rebecca James
2 days ago
Excellent service for my emergency plumbing issue. Very professional.
tom johnson
2 days ago
David did a terrific job repaired a couple of switches on the water heater repair a leaky pipe and also flushed the system and bleed the air out of it very professional very happy With his work Would use them again
Jeanine
2 days ago
Technician was knowledgeable, courteous and thorough. Took time to explain what was done for service. Joe and Anthony did a great job. Stress free and very easy to deal with. They made the service very easy for a senior citizen. Thank you Joe and Anthony
Lauren Clark
2 days ago
Richard is great!
tracey ott
2 days ago
We received great service and happy with the results!
Chris Bolanos
2 days ago
They did a great job! Included me in the whole process and explained everything to me. Thank you!
Excellent Service. Prompt arrival, good customer and comprehensive explanation of tasks performed. Great job by everyone. Thank you.


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Key Warning Signs That Your Toilet Needs Replacing

Even if your toilet hasn’t failed completely, subtle warning signs can signal it’s time for a replacement.

Addressing these issues early prevents water damage, costly repairs, and daily frustration.

Toilets that clog repeatedly or overflow can indicate worn-out internal components or a failing trapway. These problems make routine use stressful and can damage floors and subfloors if left unaddressed.

Water pooling near the base or dripping from the tank may seem minor but can gradually damage flooring and cabinets. Replacing a leaking toilet prevents larger structural issues.

Cracked porcelain or permanent discoloration creates a breeding ground for bacteria and makes cleaning harder. Surface damage can worsen over time, eventually leading to leaks or other plumbing problems.

Old flappers, handles, or valves may fail to fully flush or run constantly. This inefficiency wastes water, increases utility bills, and often requires repeated repairs.

Why Upgrading Your Toilet Makes a Difference

We usually don’t think much about toilets until something goes wrong. But it’s not just about function; the right toilet is about comfort and style.

Replacing your old toilet improves appearance and enhances comfort, efficiency, and reliability. Here are some of the main benefits that come with upgrading your toilet:

Older toilets used 3.5-5 gallons per flush (gpf), while modern low-flow and dual-flush models use 1.28 gpf or less. This reduces water waste, lowers your utility bills, and supports a more environmentally conscious home.

Modern toilets flush completely and consistently, preventing clogs and overflows. You can trust your bathroom functions properly every time it’s used, with fewer repair calls.

Options like comfort-height seating, elongated bowls, and soft-close lids make bathrooms more user-friendly for adults, children, and seniors. Your daily routine becomes easier and more comfortable.

Why New England Homeowners Trust GEM for Toilet Installation

With decades of experience and a full-service team, GEM has earned the trust of homeowners across New England.

Serving Rhode Island and Southeastern Massachusetts since 1949, GEM knows New England homes inside and out, including older layouts and modern builds. Our team understands regional plumbing quirks and code requirements, ensuring every installation meets local standards.

Our licensed plumbers have decades of combined experience installing a variety of toilet types. From standard models to specialty units, we ensure every installation meets the highest standards. With our knowledge, homeowners can feel confident in both the function and longevity of their new toilet.

Most toilet installations can be scheduled quickly, and our online booking system allows you to find a time that works for your household. We prioritize minimizing disruption while delivering high-quality service at every step.

GEM’s fleet and workforce ensure fast response, fully equipped trucks, and the manpower to handle installations of any size. We’re prepared for any challenge your bathroom upgrade requires. With decades of experience and a large team, GEM is ready to tackle plumbing, electrical, and HVAC needs all under one roof.

Homeowners trust GEM because we keep things straightforward. You’ll receive upfront pricing, clear explanations of your options, and guidance that helps you choose the right toilet for your home, without pressure or surprises.

Our plumbers treat your home with care, from protecting surrounding areas to cleaning up once the job is complete. We show up on time, work efficiently, and make sure your bathroom is left neat and ready to use.

Updated bathroom

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customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Ready for a Sleeker, More Efficient Bathroom?

Upgrade your bathroom with a reliable, efficient toilet that fits your home and lifestyle.

GEM makes the process simple, from consultation through installation and ongoing support.

With our licensed plumbers, decades of experience, and fully equipped team, you can trust every step is handled with care and precision. Schedule your toilet installation today, and experience the GEM difference for yourself.

GEM technician in front of service truck


Other Plumbing Services You May Need


Frequently Asked Questions About Toilet Installation

How long does toilet installation take?

Most toilets are installed in a single day. Custom setups or older plumbing may require additional time to ensure everything is secure and leak-free.

Does GEM remove and dispose of my old toilet?

We handle removal and disposal safely. You won’t need to worry about heavy lifting or proper disposal.

Can I choose different toilet styles and flushing options?

Absolutely. GEM helps you compare standard, dual-flush, comfort-height, and wall-mounted models to find the perfect fit for your space and lifestyle.

What if my bathroom needs plumbing updates first?

Our plumbers can handle any required adjustments during the installation process. This ensures your new toilet functions perfectly from day one.

Is financing available for toilet installation?

GEM offers flexible financing and incentives to make upgrading more affordable. We’ll walk you through your options so your project fits your budget.