GEM technician inspecting outdoor HVAC unit at residential home

Keep Your Water Flowing with GEM

Your home’s plumbing is one of its most critical systems, but it often goes unnoticed—until a problem arises.

Sewer lines can develop cracks, blockages, or root intrusion that lead to backups, water damage, and costly repairs. Video camera inspections allow problems inside the pipe to be identified early, helping prevent larger issues and keeping your plumbing system functioning properly.

GEM Plumbing & Heating Services, LLC, helps homeowners across Rhode Island and Southeast Massachusetts schedule thorough sewer inspections using modern camera technology. Our technicians clearly explain what’s happening inside your sewer line and provide practical recommendations to help address concerns before they escalate. Schedule a sewer camera inspection with GEM today to identify hidden issues and keep your plumbing system running smoothly.

(833) 222-2953


Why GEM Is the Top Choice for Sewer Inspections

GEM has been serving Rhode Island and Southeast Massachusetts since 1949.

Starting as a small, family-owned company, GEM has grown into one of the largest and most trusted home services providers across New England. Every inspection is handled with a focus on clear communication, quality workmanship, and solutions that help keep your plumbing system running reliably. You can count on GEM not just for sewer inspections, but for the follow-up repairs or maintenance needed to keep your plumbing system running smoothly.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

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Inside a Professional Sewer Inspection

Each step focuses on understanding the condition of your sewer line and identifying potential problems.

A thorough inspection allows the condition of your sewer line to be evaluated from start to finish. The process is designed to locate blockages, detect early signs of damage, and determine whether maintenance or repairs may be needed. Here’s what typically happens during a professional sewer inspection by GEM:

High-resolution cameras capture every inch of your sewer lines, identifying cracks, blockages, and wear that could impact your home’s plumbing. With these clear diagnostics, you can prioritize repairs and avoid unnecessary costs.

Your technician will check your sewer line for common blockages such as tree roots, debris, and buildup. Identifying these problems early helps prevent backups and keeps wastewater moving through the line properly.

Next, our team will examine the condition of your sewer pipe to identify corrosion, cracks, shifting, or deterioration. Understanding the pipe’s condition guides whether maintenance, repair, or replacement may be necessary.

As the inspection moves through the line, we will record what appears inside the pipe, and you’ll get a clear inspection report and explanation of the findings so you can understand what is happening beneath your property.

After reviewing the inspection results, your technician will explain any concerns and outline practical next steps. These recommendations can help you decide how to address issues based on your home’s needs and long-term plans.

Sewer inspections are completed with little to no disturbance to your home or yard. Our technicians access existing cleanouts whenever possible and leave the area clean once the inspection is complete.

customer and technician interaction

Stay Ahead with the Home Comfort Club

A simple membership plan that helps keep your home maintenance organized and on schedule.

GEM’s Home Comfort Club gives you an easy way to stay on top of routine care for important home systems, including plumbing maintenance that supports healthy sewer lines. While sewer inspections aren’t automatically included, the membership helps you plan and coordinate them when needed.

Scheduled service reminders and routine system checks help ensure key components of your home’s plumbing system receive regular attention. Membership also includes priority scheduling and exclusive savings on services. With the Home Comfort Club, it’s easier than ever to manage maintenance while keeping your home’s plumbing, HVAC, electrical, and other systems working reliably year-round.


Why Homeowners Rely on GEM for Sewer Inspections

GEM is trusted throughout Rhode Island and Southeast Massachusetts for our expertise, reliability, and commitment to taking care of homes for the long term.

From small repairs to comprehensive service, GEM provides solutions that are tailored to each property. Here are just a few reasons hundreds of customers entrust their home care to us:

GEM isn’t just a plumbing company. We provide comprehensive home services, including HVAC and electrical care. This full-service capability ensures any follow-up work from inspections can be handled efficiently by the same trusted team.

Our certified technicians have deep experience with New England’s plumbing challenges, from older homes to modern systems. They know how to detect issues early and recommend solutions that make sense for your home.

Unexpected issues can’t always wait. GEM offers same-day appointments when possible, ensuring your plumbing problems are addressed quickly and efficiently.

GEM uses modern video inspection equipment to deliver clear, accurate results. This technology allows technicians to identify issues precisely, reducing guesswork and helping homeowners avoid unnecessary repairs.

We explain our findings in plain language, supported by visual evidence from the inspection. You’ll get straightforward recommendations without pressure, making it easier to plan next steps with confidence.

At GEM, we approach sewer inspections with your home’s future in mind. Our technicians focus on preventing repeat problems and helping homeowners protect their plumbing systems for years to come.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8459 reviews
Eric and Steven are great! So professional and very nice guys! Love them! I will always request them for everything we need or want done here! Love them! Thank you guys 💙
I called for an estimate and service and got an appointment promptly. Jacob came in and looked at the work needed and gave an estimate on site and was back within 1 week to do the job. Jacob was very courteous and he explained what was needed, in a manner that I could understand. He was very professional. I am very pleased with his work. I will definitely call upon Gem in the future if I need services. Thank you Jacob. Job well done.
Excellent service! The guys who installed were awesome. Very happy customer!
Excellent service
Fast and efficient!
The solve your problem but the price is not the best one.
Mason is very knowledgeable and helpful. He did an awesome job to get our hot water back!
Review for David Salvatore from Gem Plumbing and Heating

I recently had the pleasure of working with David Salvatore from Gem Plumbing and Heating on March 31, 2026, when he performed maintenance on my air conditioning systems. The service he provided was exceptional and very thorough. David demonstrated great professionalism, expertise, and efficiency throughout the process.

My overall experience with David was great, and I would highly recommend his services to anyone in need of HVAC maintenance and repairs. Thank you, David, for your excellent work!
Main water shut off valve needed to be replaced
GEM was fast efficient and extremely courteous
I highly recommend them
Nathan Campbell did a great job !
Great experience. On time, pleasant and performed work efficiently.
Nicole was incredibly knowledgeable, honest, and efficient! I was so thankful that she was able to get here quickly on a Saturday when we had an unknown alarm blaring in our basement. It turned out to be something in our AC unit that was luckily replaceable same day.
I joined the membership. I'm disabled and the membership will help with any future issues.
Very professional and communicative. Really appreciated David's work.
Professional, courteous, knowledgeable to answer all my questions. The work was done in a neat and timely manner
Brody and his associate were outstanding from start to finish. They came in kind, knowledgeable, and got the job done quickly! Exactly what you want! GEM is the real deal. Highly recommend!
Aaron came for a 2nd successful visit. This time to figure out the cause of low/no water pressure in some of our H&C setups for 5 bathroom sinks. He left with 3 sinks H&C flowing freely & demonstrated the need for 2 new faucet installations so Hot H2O could be restored to the remaining sinks. Much appreciated as others had immediately started talking about replacing pipes without investigating less complicated solutions. As before, Aaron was a professional pleasure to have in our home & pricing will be the only holdup for us to continue with the faucet installations. Due to him, I have high hopes for the GEM electrician arriving next week & the HVAC maintenance later this month.
Joseph H did a great job for us . After hours
He fixed our boiler so quick he was polite & very efficient . Thankful for him
The folks at Carmine's always do a great job👍 Tim is a great plumber, explains things, and provides options.
Very professional service. They came the same day and solved the problem quickly and completely. I would definitely use Gem again if I needed plumbing work.
I called GEM because I wanted my ductless AC’s checked to see if they needed any service. Christopher Cennamo came and examined both units and said they were functioning properly but needed a cleaning to remove mold and dirt. The large unit is at the top of a stairwell so access requires a tall ladder. Christopher made the appointment to return to do the cleaning and also to determine why the larger unit was tilting off the wall. He returned today and determined that the larger unit’s mounting bracket was only attached to drywall and not a wooden stud. He and Brody Lott secured the mounting bracket to a stud, ensuring the unit is now securely on the wall. A thorough cleaning of both units was completed including removal of a mouse nest. Christopher told me how to use steel wool in the outside pipe cover to prevent mice from entering which I promptly did. Christopher Cennamo was very professional, thorough, knowledgeable and explained everything. The cleaning was expensive but worth it. Plus he didn’t charge extra to repair the faulty mounting issue because GEM had done the initial install and not done it properly. I highly recommend Christopher Cennamo for any of your heating and cooling jobs.
Took some time to get here but, The awesome technicians, were friendly and work hard to minimize costs and make sure the customer is satisfied. Surely a company you can count on.
Excellent service
Paul was knowledgeable, very friendly and described the repair process, in detail, to my satisfaction
Technicians did a fantastic job, neat, quick and clean
Overpriced for a 90 minute job


Customer and technician shaking hands on the front porch

(833) 222-2953

Why Routine Sewer Inspections Matter

Your sewer plays a crucial role in the comfort and safety of your home.

Keeping it in good condition requires regular inspections to find problems quickly. Routine sewer inspections offer a range of benefits that protect your home and simplify maintenance, including:

Small cracks, root intrusion, and buildup can develop long before obvious symptoms appear. Identifying these concerns early makes it easier to address them before they lead to larger plumbing problems.

A clear sewer line allows wastewater to move away from your home without restriction. Regular inspections help identify conditions that could lead to backups or overflows.

Sewer lines connect directly to the rest of your plumbing system. Monitoring their condition helps prevent problems that could affect pipes, fixtures, and connected appliances.

When sewer lines remain clear and structurally sound, wastewater flows more consistently through the system. Balanced flow reduces unnecessary strain on plumbing components.

Regular inspections offer a clearer understanding of your sewer line’s condition. Homeowners gain reassurance that their plumbing system continues to operate as expected.


Sewer Solutions That Go Beyond Inspections

Our comprehensive solutions support the long-term performance of your sewer system.

Sewer inspections are only one part of maintaining a reliable plumbing system. GEM provides a full range of sewer services designed to address existing issues, restore proper drainage, and help prevent future problems.

GEM performs thorough sewer line cleaning to remove debris, buildup, and sludge that accumulate inside pipes over time. Using professional equipment and proven techniques, technicians clear blockages and restore proper wastewater flow through the system.

When sewer pipes develop cracks, leaks, or structural damage, GEM diagnoses the issue and performs targeted repairs. Our technicians address the affected section of pipe using durable methods designed to restore normal system function.

For pipes that are severely damaged or deteriorated, GEM provides full sewer line replacement. We’ll remove the failing section and install new piping that meets current plumbing standards.

GEM provides certified backflow prevention services, including device installation, testing, and maintenance. Our team will inspect and service backflow devices to ensure they operate correctly within your plumbing system.

When urgent sewer problems occur, GEM responds with emergency service to assess the situation and address the issue. We’ll arrive prepared to diagnose the problem and perform the necessary repairs to restore system operation.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Schedule Your Sewer Inspection Today

By examining the condition of your sewer line early, you gain a clearer understanding of how your system is performing and whether maintenance or repairs may be needed.

With experienced technicians and decades of trusted service across Rhode Island and Southeast Massachusetts, GEM provides reliable inspections that help homeowners maintain confidence in their plumbing systems.

Call GEM at (833) 222-2953 today. 


Frequently Asked Questions About Sewer Inspections

How often should I schedule a sewer inspection?

Most homes should have a sewer inspection every 2 to 3 years. Older pipes, mature trees, or a history of sewer issues may require more frequent inspections. Checking the line periodically helps identify cracks, root intrusion, or buildup before they cause a blockage.

What problems can a sewer camera detect?

A sewer camera can detect blockages, cracks, root intrusion, pipe misalignment, and structural damage. It also reveals grease buildup, sludge, or debris restricting wastewater flow. This allows technicians to pinpoint the exact location and cause of the problem.

Will a sewer inspection damage my property?

No, sewer inspections do not require digging or landscaping removal. Our technicians insert a flexible camera through an existing cleanout or access point in the plumbing system. The camera travels through the pipe to record its condition.

What happens if a problem is found in my sewer line?

If the inspection reveals a problem, your technician will review the findings with you and explain the condition of the pipe. You receive clear information about the issue and the available repair or maintenance options. Any recommended service can then be scheduled.

Do sewer inspections help with recurring drain problems?

Yes, inspections often identify the cause of repeated clogs or slow drains. Root intrusion, pipe damage, and heavy buildup are common sources of recurring drainage problems. Once the issue is located, GEM can help with the correct repair or cleaning service to address the problem.