Professional Water Heater Replacement Services

No hot water? GEM provides same-day water heater replacement to get your household back on track fast.

At GEM Plumbing & Heating Services, LLC, we provide emergency water heater replacement services in Cambridge. When your system has failed and you need help immediately, our licensed plumbers will reach you quickly, assess the problem, and install a new water heater as fast as possible. Give us a call today for same-day water heater replacement in Cambridge.

(833) 222-2953


We Serve the Cambridge Area

When you’re dealing with no hot water, you need a plumber who can actually get there today.

Our technicians understand that a failed water heater disrupts everything. GEM has the team and equipment to respond to emergencies across Cambridge and the Greater Boston area the same day you call. We stock common water heater models on our trucks so we can often finish your replacement in a single visit.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Water Heater Replacement Services

Every hour without hot water makes the problem worse. GEM responds fast.

Right now you can’t take a proper shower, can’t wash dishes effectively, can’t do laundry. Your household is stuck. GEM offers same-day replacement services in Cambridge for exactly this situation. Our technicians arrive on time, diagnose the failure quickly, and install a new water heater the same day so you’re not going another night without hot water.

GEM Makes the Water Heater Replacement Process Easy

You have enough on your plate right now. GEM handles the replacement so you don’t have to.

GEM moves quickly and takes care of everything so you can get back to normal.

Your water heater is down and you need help now. Call us or book online and let us know it’s urgent. We prioritize emergency calls and dispatch technicians to Cambridge as quickly as possible.

Our technician quickly assesses your failed water heater and confirms replacement is needed. We present options clearly, provide upfront pricing, and get your approval without wasting time.

Once approved, our licensed plumbers work efficiently to restore your hot water. We remove the failed system, install the new one, and ensure every connection is safe and meets code.

We verify everything works before leaving. You’ll have hot water running and confirmation that your new system operates correctly. We don’t leave until you’re satisfied.

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s Why You Should Replace Your Water Heater

Your water heater already failed. Here’s what a new one delivers.

The most immediate benefit: hot water again. Showers, dishes, and laundry can happen normally starting today.

Your old system failed you. A new water heater provides steady, dependable hot water without the worry of another breakdown.

That old water heater was probably wasting energy before it died. Your new system will use less energy for the same hot water output, reducing utility costs going forward.

Replacing now means you won’t face this emergency again anytime soon. A new unit performs reliably for 10 to 15 years with proper maintenance.

Why Cambridge Residents Choose GEM for Water Heater Replacements

When your water heater has failed, you need a company that treats your emergency like an emergency.

You can’t wait days for an appointment or wonder if the plumber will actually show. GEM understands that no hot water is a real problem needing same-day resolution, and we have the team and equipment to make that happen.

GEM technicians serve Cambridge regularly, from the dense neighborhoods of Central Square and Harvard Square to the residential areas of North Cambridge, West Cambridge, and Cambridgeport. We understand the plumbing challenges of Cambridge’s mix of historic homes, triple-deckers, and modern construction. When you call with an emergency, we can reach you quickly.

GEM has handled water heater emergencies across Massachusetts since 1949. Seventy-five years of urgent calls means we know how to work fast without cutting corners.

GEM handles plumbing, HVAC, and electrical under one roof. If your water heater failure reveals another problem, we can address that too without calling someone else.

This is what we do. Our team size and stocked trucks exist specifically so we can provide same-day water heater replacements across Cambridge when you need us.

Even in an emergency, you deserve to know what you’re paying. GEM provides clear estimates before any work begins.

An unexpected water heater replacement can strain your budget. GEM helps you find available rebates through Mass Save and offers financing to make the cost more manageable.

Even when working fast, we don’t cut corners on equipment. We install reliable water heaters from trusted manufacturers that will serve you well for years.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 3435 reviews
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Richard Riquier profile pictureRichard Riquier
13:12 23 Jul 24
Leak in kitchen. Technician was quick and professional. I’ve used gem in the past and have always had a good experience.
Brian Bessette profile pictureBrian Bessette
16:08 16 Jul 24
Nate came out first thing in the morning to help with my clogged sewer main. He was very professional and kind. He explained everything with no difficulty and offered multiple cost-tiered options. Mainly whether we would utilize a camera in the process of snaking the main. I appreciated being offered the option. We went with the camera process. So we could fully diagnose the issue, and determine if this would be a recurring problem.
We found roots growing in an old, 2-foot, cast-iron section of my main drainage pipe.
He used a blade attachment and cleared the obstruction to the best of his ability. Then left me with a quote to have the 2-foot section of cast iron replaced with PVC—which is only a small section that penetrated the foundation of my home.
I was very happy with the service, and most importantly the transparent approach which allowed me to make informed decisions.
Nate’s customer service skills were out of this world. I advise GEM Plumbing to invest in this young man.
Matthew Bodziony profile pictureMatthew Bodziony
16:02 16 Jul 24
Incredible company.
I had two whole house central AC units replaced (19 yrs old) and their team and other parts of the company (Plumbling, electrical, etc.) worked together to do an unbelieable installation in very hot conditions. My hats off to your company and we are so impressed that I contracted GEM to install a whole house 25kw generator.
The team was:
Alec Reyes
Marcus Mendoza
Roger Ribeiro
Richard Kadison profile pictureRichard Kadison
20:05 11 Jul 24
I was able to schedule an appointment for the next day. The technician was great. Chris went over everything that needed to be done and explained it clearly. Very professional. He was also able to offer a discount and waived the fee for the service call. When I reviewed the bill that night, there was an error and the fee hadn’t been waived. When I called Gem the next day, they saw the error and immediately corrected it. Said the refund would be put on my credit card. Very happy with the service.
DebraJean Fournier profile pictureDebraJean Fournier
14:18 22 Jun 24
I am very happy with my well water pump service. David Chapman and his associate were professional, friendly and respectful. David showed me how to change my filter for which I am truly grateful.
It was super easy booking online The next day the dispatcher, (unfortunately I don’t know her name) called to offer an earlier appointment. She was very polite and kind.
My whole transaction was smooth and pleasant from start to finish!

Keep Your New Water Heater in Top Shape with Routine Maintenance

Once your emergency is resolved, regular maintenance helps prevent the next one.

You just went through something you’d rather not repeat. Regular maintenance catches the small issues that lead to sudden failures. GEM offers professional maintenance services to help ensure your new water heater doesn’t leave you in this situation again. Call GEM today to learn more.

customer and technician interaction


GEM technician in front of service truck

Choose GEM for Water Heater Replacement Services in Cambridge

You need hot water now. Call GEM.

GEM serves homeowners with same-day emergency replacement when your water heater fails. We’re ready to respond quickly for quality water heater replacement in Cambridge. Give us a call or contact us online right now.



Water Heater Replacement FAQs

How fast can GEM get to my Cambridge home?

We prioritize emergency calls and can often dispatch a technician the same day you call. Cambridge’s central location means we typically have technicians nearby. If you call in the morning, we can frequently complete your entire replacement before evening.

What if I don’t know what kind of water heater I need?

Our technician assesses your home’s requirements and recommends appropriate options on the spot. We carry common models on our trucks, so we can often install the same day without a second visit. Cambridge’s mix of housing types means we see a variety of configurations and can advise accordingly.

Is emergency water heater replacement more expensive?

GEM provides the same honest, upfront pricing for emergency calls as for scheduled appointments. We give you a clear estimate before starting any work.

Can I get rebates even though this is an emergency?

Yes. Mass Save rebates apply regardless of whether your replacement was planned or emergency. GEM helps Cambridge homeowners identify qualifying models and submit rebate applications.