Professional Water Heater Replacement Services

The moment you turn on the faucet or step into the shower, hot water should be there waiting for you.

When that stops happening, your water heater is telling you something. At GEM Plumbing & Heating Services, LLC, we provide professional water heater replacement services in Brockton to bring reliable hot water back to your home.

Whether your system has failed completely or performance has dropped off noticeably, our licensed plumbers will match you with the right new water heater for your household’s needs and budget. Give us a call today for water heater replacement services in Brockton.

(833) 222-2953


We Serve the Brockton Area

GEM technicians live and work in the same communities we serve.

Our local team treats every home with the respect and care we’d want in our own. With a large workforce and fully stocked trucks throughout the South Shore and Greater Boston, GEM reaches you quickly with solutions that last. When your hot water is gone, waiting around isn’t an option.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Water Heater Replacement Services

Losing hot water means your household routine grinds to a halt.

Showers, laundry, dishes, cleaning: all of it depends on hot water, and every hour without it feels longer than the last. GEM offers same-day water heater replacement services in Brockton so you’re not stuck waiting for days. Our technicians arrive when scheduled, evaluate your situation, and install a new water heater the same day to get your home back to normal.

GEM Makes the Water Heater Replacement Process Easy

Dealing with a broken water heater is frustrating enough without adding confusion about what happens next.

GEM keeps the replacement process straightforward so you know what to expect.

Call our team or schedule online to set up a convenient time. Our Brockton-area technicians often have same-day availability, especially for water heater emergencies.

A licensed plumber examines your current system, discusses your household’s hot water usage, and identifies the best replacement options. We explain everything clearly and provide upfront pricing before any work begins.

Once you approve the plan, our plumbers disconnect and remove the old unit, install your new water heater, and verify every connection meets code requirements. We handle the details so you don’t have to.

Before we leave, we confirm your new system heats properly and runs efficiently. We walk you through operation and maintenance basics and make sure you’re satisfied with the work.

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s Why You Should Replace Your Water Heater

Water heaters don’t last forever, and waiting until yours fails completely usually means an emergency situation.

Replacing proactively gives you control over timing and delivers real benefits.

Modern water heaters use less energy to produce the same hot water. That efficiency shows up on your utility bills every month.

No more temperature swings or running out mid-shower. A new system delivers consistent hot water whenever you need it.

Aging water heaters need more repairs as parts wear out. A new unit eliminates those recurring costs and the hassle that comes with them.

Updated, efficient systems appeal to buyers. Replacing your water heater is an investment that pays back if you sell.

Why Brockton Residents Choose GEM for Water Heater Replacements

When you need a water heater replaced, you want it done right without runaround or surprises.

GEM has served Brockton and Plymouth County for over 75 years. That reputation comes from doing the job correctly and treating people fairly.

Our plumbers know Brockton, from the Victorians in the downtown historic district to the mid-century homes in Montello and Campello. We understand the plumbing systems common to this city and treat every job like it’s in our own neighborhood.

GEM has been replacing water heaters across Massachusetts since 1949. That experience means we’ve handled every situation and know how to get yours resolved efficiently.

Water heaters are just one part of what we do. GEM provides plumbing, HVAC, and electrical services, so you have one company to call for your home’s major systems.

Our team size and stocked trucks allow us to offer same-day water heater replacement across Brockton when you need it.

We tell you the cost before we start. No hidden fees, no surprises after the work is done.

Mass Save offers rebates on qualifying high-efficiency water heaters. GEM helps you identify eligible models and offers financing to spread out the cost if needed.

We install reliable water heaters from established manufacturers and back the work with our own guarantee.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 3435 reviews
powered by Google
Richard Riquier profile pictureRichard Riquier
13:12 23 Jul 24
Leak in kitchen. Technician was quick and professional. I’ve used gem in the past and have always had a good experience.
Brian Bessette profile pictureBrian Bessette
16:08 16 Jul 24
Nate came out first thing in the morning to help with my clogged sewer main. He was very professional and kind. He explained everything with no difficulty and offered multiple cost-tiered options. Mainly whether we would utilize a camera in the process of snaking the main. I appreciated being offered the option. We went with the camera process. So we could fully diagnose the issue, and determine if this would be a recurring problem.
We found roots growing in an old, 2-foot, cast-iron section of my main drainage pipe.
He used a blade attachment and cleared the obstruction to the best of his ability. Then left me with a quote to have the 2-foot section of cast iron replaced with PVC—which is only a small section that penetrated the foundation of my home.
I was very happy with the service, and most importantly the transparent approach which allowed me to make informed decisions.
Nate’s customer service skills were out of this world. I advise GEM Plumbing to invest in this young man.
Matthew Bodziony profile pictureMatthew Bodziony
16:02 16 Jul 24
Incredible company.
I had two whole house central AC units replaced (19 yrs old) and their team and other parts of the company (Plumbling, electrical, etc.) worked together to do an unbelieable installation in very hot conditions. My hats off to your company and we are so impressed that I contracted GEM to install a whole house 25kw generator.
The team was:
Alec Reyes
Marcus Mendoza
Roger Ribeiro
Richard Kadison profile pictureRichard Kadison
20:05 11 Jul 24
I was able to schedule an appointment for the next day. The technician was great. Chris went over everything that needed to be done and explained it clearly. Very professional. He was also able to offer a discount and waived the fee for the service call. When I reviewed the bill that night, there was an error and the fee hadn’t been waived. When I called Gem the next day, they saw the error and immediately corrected it. Said the refund would be put on my credit card. Very happy with the service.
DebraJean Fournier profile pictureDebraJean Fournier
14:18 22 Jun 24
I am very happy with my well water pump service. David Chapman and his associate were professional, friendly and respectful. David showed me how to change my filter for which I am truly grateful.
It was super easy booking online The next day the dispatcher, (unfortunately I don’t know her name) called to offer an earlier appointment. She was very polite and kind.
My whole transaction was smooth and pleasant from start to finish!

Keep Your New Water Heater in Top Shape with Routine Maintenance

A new water heater works best when it receives regular attention.

Sediment builds up, anode rods wear down, and small issues can become bigger problems without periodic maintenance. GEM offers professional water heater maintenance to extend the life of your system and keep it running efficiently. Call GEM today to learn more.

customer and technician interaction


GEM technician in front of service truck

Choose GEM for Water Heater Replacement Services in Brockton

Hot water is essential to daily life in your home.

Make sure yours is reliable with expert water heater replacement from GEM. We’ve served Brockton families for decades and we’re ready to help yours. Give us a call or contact us online today.



Water Heater Replacement FAQs

Should I choose a tank or tankless water heater for my Brockton home?

It depends on your household’s hot water usage and available space. Tank water heaters cost less upfront and work well for most families. Tankless units cost more initially but provide endless hot water and last longer. GEM’s plumbers can assess your situation and recommend the best fit.

What rebates are available for Brockton homeowners?

Mass Save offers rebates on qualifying high-efficiency water heaters, including heat pump models. GEM helps you identify which units qualify and assists with the rebate application.

How long does water heater replacement take?

Most replacements are completed in two to four hours. If your new system requires electrical or venting modifications, it may take longer. GEM provides time estimates before starting work.

Does GEM remove my old water heater?

Yes. Removal and disposal of your old unit is included with every replacement. You don’t need to handle it yourself.