Enjoy Reliable Heating and Cooling Throughout Your Home with a Ductless Mini Split

Mini split systems offer flexible, energy-efficient heating and cooling without the need for ductwork.

They’re ideal for homes with additions, finished basements, older layouts, or rooms that never seem comfortable. At GEM Plumbing & Heating Services, LLC, we design and install mini split systems tailored to your home and lifestyle.

From single-room solutions to whole-home comfort, our experienced team helps you choose the right system and installs it with precision for long-lasting performance and reliability. Schedule your mini split installation consultation with GEM today and take control of your home’s comfort.

(833) 222-2953

Technician installing a ductless mini split on a wall


(833) 222-2953

New England’s Trusted Mini Split Installers

GEM has been delivering reliable heating and cooling solutions to Rhode Island and Southeast Massachusetts for more than 75 years.

Our NATE-certified technicians bring extensive experience designing and installing mini split systems that deliver efficient, room-by-room comfort tailored to each home.

As a Carrier Factory Authorized Dealer with a strong local presence, GEM combines proven expertise with modern technology. From system design to final installation, you can count on our team for professional workmanship, clear guidance, and long-term comfort you can trust.


Skilled employees

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What to Expect During Your Mini Split Installation

Mini split installation is a streamlined process designed to deliver efficient, customized comfort with minimal disruption to your home. Here’s how it works:

We begin by evaluating your home, comfort goals, and room layouts to determine the right mini split system and placement. This ensures proper sizing, optimal performance, and efficient heating and cooling.

Before installation day, our team plans equipment placement, electrical needs, and mounting locations. We take steps to protect your home and keep the process clean and organized.

Our technicians install the indoor and outdoor units, connect refrigerant lines and electrical components, and secure everything to manufacturer specifications. The work is completed efficiently and with attention to detail for long-term reliability.

Once installed, we test the system to confirm proper operation and fine-tune settings for comfort and efficiency. Before we leave, we show you how to use your new mini split system and answer any questions so you’re ready to enjoy immediate comfort.

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What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9090 reviews
Showed up right as scheduled and expedited repairs immediately!!!! Tech was extremely knowledgeable, efficient and awesome! 5 Stahs all around!
Nick was extremely helpful and honest. I hope Nick will assist during GEMs next visit.
They just came for an estimate but they were on time, very friendly and respectful. They answered all my questions. I didn’t pay for the estimate but I had to put something at the bottom. Thank you
Aiden Bradley-Main of GEM HVAC was a consummate professional. He communicated clearly, instilled confidence, and got the job done well. He gets my highest recommendation.
Efficient, on time, good diagnosticians, affable staff… but costly!
David Salvatore was prompt, professional, and pleasant. He diagnosed my air conditioning issue and solved it quickly on the same day!
GEM staff rxceedrd my expectations in ensuring that we were "completely" satisfied with their work. I am extremely satisfied with both their communication as well as their work. Job well done GEM!!!
Douglas was friendly, polite and knowledgeable. He made a few suggestions for my hvac and was going to email some updated parts I should consider to add and install. I have not yet received the email. Overall he did a good job.
Great having GEM here for Installation of heating system – From start to finish : With Tim and Rob making the plans, with Jacob and Eric and Gennarro taking care of all the plumbing and figuring things out in our old house – very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year well ahead of the heating season, Thank you Gem!
Abraham was very professional and finished the job same day even after encountering some obstacles to do it. He answered all my questions and was very helpful
Nicole Tradd was fantastic today. I had a leak in a copper pipe (on a Sat) and Nicole came out to house and had everything fixed in no time at all. Very satisfied with her work. Thank you.
Service was quick and complete and very fairly priced.
Great communicator. Knowledgeable.
Aaron Neal was very professional and thorough. He diagnosed the problem, explained it to us, and followed with ordering the part to return and install. I highly recommend Aaron for his knowledge and customer service.
He worked in the job from 8 – 10 pm to restore our air conditioning during the recent heat wave.
Excellent service in every respect: starting with the salesperson, Peter Dallas; Sean, the installation coordinator; and, of course, the installers Joe & Cristar!!
Pete was extremely professional, friendly, understanding and very flexible when negotiating the final price.
After 28 years of using a Lennox central heating and air conditioning system, we decided was time to get new systems and we went with Carrier this time, a highly respected brand too backed by GEM Plumbing as a certified provider. Both the sales process and the speed of the installation were incredibly efficient. We spoke with Peter on a Tuesday morning , and by 3:00 p.m. on Friday of same week the installation was complete. We were lucky enough to have Joe Medeiros and Cristar Fig from GEM as our technicians!
Let me tell you, this duo is exceptional! They are very young but possess extensive knowledge and a fantastic attitude. I was truly impressed by their technical work and their courtesy. These two technicians are a great asset to GEM and WE would love them to be recognized! We are very happy at home; the air conditioning system works wonderfully! And We can’t wait to use this coming winter our new furnace too!
Thanks to Peter, Sean, Joe, and Cristar for their amazing job!!
Sincerely
Mary
ALecs Reyes was the best!!! Extremely knowledgeable and professional. He turned our terrible experience with our last contractor into a positive outcome . I will add that he was a fantastic mentor to the helper he brought along today. ALecs is the kind of employee every business owner searches for….Good luck in your career at Gem Alec’s!!!
Great service and very personable rep. I am very happy that I contacted GEM.
Nicole was great. Super nice, super helpful and quick. I wish I was as effusive about the exorbitant prices that GEM charges.
Super great people and service!
We had been struggling to find a plumber for a month! GEM was available and took us in immediately when others were ignoring our calls! We now have hot water again. I can shower in peace.
Richard was on schedule and very honest and transparent regarding the failed part and freely answered questions about the HVAC system overall.
Update!
July 2026 — I just had Tim F from GEM ground my 21' above ground pool. Service was quick & excellent as usual! Highly recommend GEM electricians, plumbing & HVAC! They're fantastic!

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June 2026 — Just had John P from GEM provide maintenance on my central AC unit. He was fantastic! Explained everything and performed his work efficiently with great communication andcrespect for my home! He was just great! I appreciate being able to get an appt so quickly with GEM. It's so helpful to be able to schedule appointments around my availability and as a FT worker who commutes via rail, I value that scheduling flexibility. Their work is exceptional. I highly recommend GEM!

The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Timely, helpful, and knowledgable! Took time to explain things thoroughly
Bob was on time, did a good job and was very helpful.
Problem was taken care of, and further service was recommended for our consideration. Nick was friendly and explained things really well. Overall would highly recommend thank you.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs It’s Time to Install a New Mini Split

Ductless mini splits are known for efficiency and reliability, but even the best systems don’t last forever.

It may be time to replace your unit if you notice:

If your energy costs are increasing without changes in usage, your mini split may be losing efficiency. Newer systems are designed to deliver the same comfort using less energy.

When your mini split struggles to maintain consistent temperatures, it can indicate aging components or improper sizing. A new system provides reliable, room-by-room comfort you can count on.

Needing repeated service calls is a sign your system may be nearing the end of its useful life. Replacing an older mini split can be more cost-effective than ongoing repairs.

Older mini split systems may lack modern features like advanced inverter technology or smart controls. Upgrading gives you better efficiency, quieter operation, and more control over your comfort.


How Do Ductless Systems Work?

Ductless mini-splits are all-in-one HVAC systems that have both heating and cooling capabilities. They’re compact, energy-efficient units that take up less space and reduce the need for a separate heater and air conditioner. Ductless mini-splits don’t require ductwork, making them great for homes without ducts, smaller homes, and home additions.

Ductless systems have an outdoor compressor connected to individual indoor units in the rooms you want to heat or cool. Mini-splits draw in warm air from outside, cool it, and then redistribute the treated air back into the space while heat is transferred to the outdoor unit to be removed. In the winter, these systems reverse this process and extract heat from the outside air to bring it indoors.

GEM technician interacting with family pets during service call

(833) 222-2953

The Many Benefits of Installing a Mini Split System

Mini split systems offer flexible, efficient comfort without the limitations of traditional ductwork.

They’re a smart solution for homeowners looking to improve comfort, control energy costs, and customize heating and cooling throughout their home. Key mini split benefits include:

Mini splits use advanced inverter technology to adjust output based on demand. This helps reduce energy waste and can lower monthly utility bills.

Each indoor unit operates independently, giving you precise control over temperatures in different areas of your home. You can heat or cool the rooms you use most without conditioning the entire house.

Because mini splits don’t rely on ducts, there’s no energy loss from leaky or poorly insulated ductwork. This makes them ideal for older homes, additions, bonus rooms, and spaces where ducts aren’t practical.

Why Homeowners Choose GEM for Mini Split Installation

Installing a mini split system requires careful planning, proper sizing, and expert installation to deliver the comfort and efficiency you expect.

GEM combines over 75 years of experience with proven processes to ensure your mini split system performs reliably from day one.

Mini split systems require a different approach than traditional HVAC. GEM’s technicians are experienced in designing and installing ductless solutions that deliver efficient, room-by-room comfort.

Founded in 1949, GEM brings generations of home comfort expertise to every installation. Our long history means your project is backed by proven knowledge and trusted workmanship.

Comfort starts with getting the details right. We carefully evaluate your home and usage needs to ensure your mini split system is properly sized and configured for optimal performance.

Our NATE-certified technicians follow manufacturer specifications and industry best practices on every installation. This helps ensure long-term reliability, efficiency, and system lifespan.

We explain your options clearly, keep you informed throughout the process, and treat your home with care. From arrival to cleanup, your comfort and peace of mind come first.

Our relationship doesn’t end after installation. With ongoing service options and the Home Comfort Club Membership, GEM remains your trusted partner for comfort, maintenance, and support well into the future.

GEM technician walking past branded GEM service van

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Mini Split Installation with GEM

If you’re ready for efficient, customizable heating and cooling without the need for ductwork, a mini split system could be the perfect solution.

GEM is here to guide you from system selection through professional installation with trusted local expertise. Book online or give us a call to schedule your mini split installation.

GEM technician in front of service truck



Frequently Asked Questions About Mini Splits

Can a mini split heat my home in the winter?

Yes. Modern mini split systems are designed to provide reliable heating even in cold New England temperatures when properly sized and installed.

Is a mini split a good option for my home?

Mini splits are ideal for homes with additions, finished basements, older layouts, or rooms that are difficult to heat or cool. GEM will assess your home and recommend the best solution for your comfort needs.

How long does mini split installation take?

Most mini split installations are completed in one day, depending on the number of indoor units and system complexity. GEM plans every detail to keep the process efficient and minimize disruption to your home.

Does GEM handle permits and electrical work?

Yes. GEM manages all required permits and coordinates electrical connections as part of the installation process to ensure everything meets local codes.

How many indoor units can I install?

Mini split systems can support a single room or multiple zones throughout your home. GEM will help determine the right configuration based on your layout and comfort goals.

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