October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

A GEM employee standing smiling in front of a service truck

Finding Hidden Leaks, Once and For All

You know the signs of a leak: rising water bills, wet spots, musty odors, unexplained moisture, or the sound of running water when nothing’s turned on.

What’s not as obvious, though, is where the leak is actually coming from. That’s because many leaks are hidden behind walls, beneath floors, or underground, quietly causing damage long before they’re visible.

GEM Plumbing & Heating Services, LLC, provides professional leak detection services using advanced methods to locate the problem accurately and efficiently. Our experienced plumbing technicians find the source of the leak with minimal disruption, helping you stop the damage, save water, and restore peace of mind.

Contact us today for service in Rhode Island and Massachusetts. Schedule professional leak detection with GEM today to find the source quickly and protect your home from hidden water damage.

(833) 222-2953


Leaks Are Stressful. Let GEM Help!

Few things are as stressful as knowing you have a leak, but being unable to fix it.

GEM works quickly to identify the source of the problem and recommend the right leak repair solutions. Our team understands how disruptive leaks can be, which is why we focus on fast response times, accurate detection, and honest communication from start to finish. With GEM, you don’t have to guess or tear into walls hoping to find the issue. We use proven detection techniques to locate hidden leaks efficiently, helping minimize damage, reduce repair costs, and get your home back to normal as quickly as possible.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


Leaving No Stone Unturned to Find Your Hidden Leak

Leaks are great at hiding, and they usually stay hidden until they cause serious damage.

At GEM, we’re here to help you find your leak before extensive problems develop. We use the top systems and equipment to locate your leak with expert precision, no matter where it’s hiding.

Leaks inside walls or ceilings often go unnoticed until damage appears. Specialized detection tools help locate moisture and pinpoint the source without unnecessary demolition.

Slab and subfloor leaks can cause serious structural damage if left untreated. Careful inspection beneath flooring and concrete surfaces helps uncover hidden leaks early.

Joints, fittings, and aging pipes are common sources of pipe leaks. A thorough inspection of supply and drain lines helps identify weak points and failing connections.

Sinks, toilets, showers, tubs, and appliances are frequent leak locations. Fixtures and surrounding areas are checked closely to find places where moisture may be building up.

Leaks around water heaters, laundry rooms, and mechanical spaces can spread quickly. Valves, connections, and nearby piping are inspected for early signs of trouble.

Exterior water lines and underground pipes can leak without visible signs. Advanced detection methods help locate hidden leaks and prevent water waste or property damage.

customer and technician interaction

Make Maintenance Easy With GEM’s Home Comfort Club

Make maintenance one less thing to worry about with GEM’s Home Comfort Club.

When you join GEM’s Home Comfort Club, you get a maintenance membership designed to help keep your home’s plumbing, heating, and cooling systems properly serviced throughout the year. The program focuses on routine inspections and maintenance that help your equipment operate safely and efficiently.

As a member, you’ll receive scheduled maintenance reminders and service from trained GEM technicians who inspect system components, identify developing issues, and perform recommended upkeep. Staying on a regular maintenance schedule helps reduce the risk of unexpected breakdowns and can extend the life of your equipment.

You’ll also benefit from priority scheduling and exclusive savings on services. With the Home Comfort Club, it’s easier to stay on top of routine maintenance while keeping your home’s essential systems running reliably.


Choosing GEM as Your Plumber in Massachusetts and Rhode Island

Whether you live in Massachusetts or Rhode Island, we’re proud to extend our services to homeowners across the region with dependable, professional plumbing services you can trust.

As a local company with deep roots in New England, GEM understands the unique challenges homes face and delivers solutions designed to protect your property and your peace of mind.

GEM has been serving Massachusetts and Rhode Island homeowners for generations. That long-standing local experience means we understand regional plumbing systems, building styles, and common issues.

We use proven, modern detection methods to locate leaks accurately, allowing us to find the source quickly while minimizing disruption to your home.

Our plumbing technicians are experienced, professional, and detail-oriented. They take the time to explain what’s happening and recommend solutions you can feel confident about.

Leaks can’t wait, and neither do we. GEM prioritizes prompt service to help reduce damage and restore normalcy as quickly as possible.

We believe homeowners deserve straightforward answers and transparent recommendations. You’ll always know what we find, what it means, and what your options are.

From leak detection to plumbing, HVAC/heating and cooling, electric, and drains, GEM offers complete home services under one trusted name. We’re here to support your home today and for years to come.

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9508 reviews
Joanne Bennett
17 hours ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
18 hours ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
Steven Pichette
2 days ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !
Kate Kelley
2 days ago
I had a plumbing emergency today & GEM had a guy on my doorstep within 1/2 hour. I couldn’t even get a return phone call from anyone else. Excellent service!
Robert Smith
2 days ago
Christopher was efficient and courteous and completed my boiler and split unit heat annual maintenance quickly. Highly recommended!
Maureen Walsh
2 days ago
Rainey was excellent . He explained why my system failed and explained what a new system would cost . We agreed to replace our furnace which was 24 years old . Rainey and Pedro showed up at 8 and before 4 I had a new furnace installed and the old one hauled away .Easily explained all the process , he was excellent
Kate Pomert
2 days ago
the price put me in sticker shock …..but the work was exceptional. they did a great job and explained to me what they did.
Buck Bruce
2 days ago
Seemed very knowledgeable and very informative. Friendly service as well.
Jim Harrod
2 days ago
I was thoroughly impressed with the superb HVAC maintenance service I received from David Santiago and trainee, Kevin today! Before David and Kevin arrived I was very disappointed with having had my original service date rescheduled to what I thought were spurious reasons? In fact David and Kevin arrived after the designated rescheduled date and time today. GEM's communication was excellent throughout and their people seemed genuine and concerned. When David and Kevin arrived it turned the whole situation around. They could not have been more professional and knowledgable! I am now firmly committed to GEM and their Home Comfort maintenance program.
Maren Stack
2 days ago
Professional, informative, and reliable!
Malek Askar
3 days ago
We just had our heating system replaced. We went from forced hot water system to a central heating and air conditioning system done by GEM plumbing and heating company We had Omar and Michael work in our home for 5 days they installed all the ductwork, the furnace and the condenser. These guys were very professional, kind, clean and informative throughout the whole install every day they explaind what they did and what is the expectation for the next day. Today was the last day they walked me through the whole system, how to change the filter how to operate the new thermostat and what to look for when things are not working properly. I say thank you to the whole team from planing to done, all went great to expectations
Donna Rubinate
3 days ago
Erickson was great. Efficient, friendly and through. Very professional
Dawn Riall
3 days ago
Ryan and his crew were excellent. They were very knowledgeable and took the time to explain things to me. They were helpful and looked for alternatives for my situation. Not looking to simply make a buck and drive up the bill. Even went out of their way to clear way the awful spiders and buckets of water. Would highly recommended Ryan and Gem. Thank you.
Perfect call: rapid diagnosis and plan for repair
Jillian Johnson
3 days ago
Responsive. Organized. Tracks warranties and sets up maintenance schedule.. Various experience levels for specific jobs. Quality work. Pricier but worthy.
Nelson did a great job
On time, friendly, professional and thorough testing and maintenance of old gas boiler and hot water heater, tested all radiators. Great communication about exact arrival time and throughout the process. GEM has well trained professionals. Excellent service as part of my maintenance contract.
Mary Maltezos
3 days ago
Both techs were very professional and answered any questions we had. Also showed us how ro replace humidifier filter when needed. Worked steadily, cleaned furnace and replaced parts requested.
Our service rep Rainey was very professional knowledgeable and described the work and process of how GEM works in an easy to understand way. This was our first time using gem and we had a great experience
AXS441 GM
3 days ago
9-30-26 Excellent! Extremely detailed and thorough. Explained all actions clearly, and very pleasant, and knowledgeable. Very impressed and hope to receive his services in the future. Thank you, A ———————- For Friday. Aug. 21, 2026 by John Excellent!! He checked all vents and 2 air handlers To track locations of Freon. Determined proper pressure levels and other settings were ok but not cooking. Very thorough and knowledgeable. Since performed all these checks, Can he return to finish his work!!! Thank you, Ayres Services were related to lg heat pump, Not items that follow… And price not determined not finished..
Alice Wood
3 days ago
Cane same day, very efficient and great helpful hints, very personable
Thanks to Nehemias and Partner for a great job routine maintaining of my hvac system!
Paul Allen
3 days ago
Great customer service
Heidi Gobeille
3 days ago
Colin was so helpful and efficient. Highly recommend
Cp School
4 days ago
Courteous, knowledgeable and prompt service!


Customer and technician shaking hands on the front porch

(833) 222-2953

Signs You May Have a Hidden Water Leak

Some signs of leaks are obvious, and others demand a bit more attention to uncover.

Not sure if you’re dealing with a leak? Look out for some of the most common signs, like:

If your water usage hasn’t changed but your bill has gone up, a hidden leak could be the cause. Even small leaks can waste a surprising amount of water over time.

Damp areas on walls, ceilings, or floors are often signs of a leak behind the surface. Discoloration, bubbling paint, or warped materials should never be ignored.

Persistent musty smells can indicate moisture buildup from a hidden leak. Over time, this trapped moisture can lead to mold growth and indoor air quality concerns.

Hearing water running when no fixtures are in use is a common warning sign. This often points to a leak in a pipe, wall, or underground line.

A sudden or gradual drop in water pressure may signal a leak in your plumbing system. Leaks can reduce the amount of water supply reaching your fixtures and appliances.


Plumbing Services to Support Your Whole Home

Taking care of leaks is just one part of a comprehensive plumbing plan.

GEM offers a wide range of plumbing services designed to keep the water flowing properly. Our plumbers can help with:

Whether you’re upgrading fixtures or planning a renovation, GEM provides professional plumbing installation done right. We ensure every component is installed safely, efficiently, and up to code.

From dripping faucets to damaged pipes, GEM delivers prompt, reliable plumbing repairs. Our plumbers diagnose the issue quickly and restore proper function with lasting solutions.

When plumbing components are worn or outdated, replacement may be the best option. GEM helps you select and install durable solutions that improve performance and reliability.

Plumbing emergencies can happen without warning. GEM offers fast emergency plumbing services to help minimize damage and restore comfort as quickly as possible.

GEM provides dependable plumbing services for commercial properties of all sizes. We focus on efficient service and long-term solutions to keep your business running smoothly.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Schedule Your Leak Detection Appointment With GEM

Finding a hidden leak is tough; GEM makes it easy with the right team and equipment.

No matter where your leak is hiding, our plumbers will find it efficiently so it can be fixed as quickly as possible. With accurate detection and prompt service, you can stop the damage and regain peace of mind.

Call GEM at (833) 222-2953 today. Tell us about your needs and concerns, and we’ll be there to find that leak.


Leak Detection FAQs

How does professional leak detection work?

Professional leak detection uses specialized tools and techniques to locate hidden leaks without unnecessary damage to walls or flooring. Technicians may use acoustic listening devices, moisture meters, thermal imaging, and pressure testing to pinpoint the exact source of the leak. Once the leak is located, the technician can recommend the best repair approach.

Do I need leak detection if I don’t see visible water damage?

Yes, leaks can exist long before visible damage appears. Signs such as rising water bills, musty odors, damp areas, or the sound of running water may indicate a hidden leak. Professional leak detection helps locate the problem early so it can be repaired before more serious damage occurs.

Will leak detection require cutting into walls or floors?

Not usually. Professional leak detection uses non-invasive tools to locate the source of a leak without unnecessary cutting into walls or floors. If a repair is needed, only the small area required to access the pipe is opened.

How quickly should I schedule leak detection?

Leak detection should be scheduled as soon as you notice warning signs like rising water bills, musty odors, or unexplained moisture. Early detection helps prevent further damage and wasted water, helping prevent water damage, mold growth, and higher repair costs.

Can leak detection help lower water bills?

Yes, leak detection can help lower water bills by identifying hidden leaks that may be wasting water without your knowledge. Even small leaks can add up to significant water loss over time. Finding and repairing the source helps restore efficient water use and reduce unnecessary costs.