Professional Water Heater Replacement Services

When your water heater is finished, you know it. Now you need a team that can handle the replacement quickly and correctly.

At GEM Plumbing & Heating Services, LLC, we provide professional water heater replacement services in Waltham. Whether your system has stopped working or it’s clearly at the end of its useful life, our licensed plumbers will help you choose the right replacement and get it installed properly. Give us a call today for water heater replacement services in Waltham.

(833) 222-2953


We Serve the Waltham Area

When you’ve decided to replace, you want a company that gets the job done without unnecessary delays.

Our local technicians treat every home as if it were their own. With a large team and stocked trucks serving the Greater Boston area, GEM has the capacity to complete your replacement efficiently. You’ve put up with a failing water heater long enough.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Water Heater Replacement Services

Once you know it’s time, there’s no point in waiting.

Every day with a dying water heater brings you closer to a morning without hot water at all. GEM offers same-day replacement services in Waltham, getting your new system installed before your old one quits entirely. Our technicians arrive on schedule, confirm the plan, and complete the installation the same day.

GEM Makes the Water Heater Replacement Process Easy

You’ve already figured out that replacement is necessary. Let GEM take care of the rest.

GEM handles every step so you can move on.

You’ve made the decision, so let’s get it scheduled. Book online or call to set up an appointment. Our Waltham-area technicians often have same-day availability.

Our team reviews your current setup and identifies the best replacement options for your household. Since you already know you need a new unit, we focus on matching you with the right system.

Once you approve the plan, our licensed plumbers handle everything. We remove your old system, install the new one, and verify every connection is safe and meets code.

We confirm your new water heater operates correctly before we leave. We’ll show you how the system works and cover maintenance basics.

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s Why You Should Replace Your Water Heater

You already know your water heater needs replacing. Here’s what you gain by moving forward.

Your old unit has been wasting energy. New water heaters use less fuel or electricity to produce the same hot water, meaning lower bills starting immediately.

No more wondering if today is the day it finally quits. A new system delivers consistent hot water whenever your household needs it.

You’ve likely already spent money trying to extend its life. A new water heater ends those recurring repair expenses.

A modern, efficient water heater adds to your home’s value. Buyers appreciate systems that won’t need replacement anytime soon.

Why Waltham Residents Choose GEM for Water Heater Replacements

When you’ve decided it’s time for a new water heater, you want the work done right without runaround.

You don’t want to wait on parts or deal with unclear pricing. GEM delivers straightforward service with costs you understand before work begins.

Our plumbers serve Waltham and Middlesex County regularly. From the neighborhoods near Moody Street and the downtown area to the residential sections of Warrendale, South Waltham, and along the Charles River, we understand the plumbing systems in this city and treat each job with the attention we’d want at our own homes.

GEM has served the Greater Boston area since 1949. Seventy-five years of water heater replacements means we’ve handled every situation and can resolve yours efficiently.

GEM provides plumbing, HVAC, and electrical services. One company for your home’s major systems means one call when you need something done.

Our team size and inventory allow us to offer same-day water heater replacement across Waltham when needed.

You know what you need. We tell you what it costs upfront, with no surprises after the work is complete.

Your new water heater may qualify for Mass Save rebates. GEM helps you capture those savings and offers financing if you want to spread out the cost.

We install reliable water heaters from manufacturers we trust. Your new system will work correctly from day one.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8777 reviews
Outstanding service from GEM Plumbing & Heating! David and his teammate were incredibly kind, professional, and knowledgeable. David took the time to explain everything and made the entire experience stress-free. We were so impressed with the level of service and the timeliness, that we can't imagine using anyone else for our plumbing and heating needs. Highly recommend!
Devon and his Apprentice, Nolan, were courteous, competent, and very helpful!
Great plumbing job by GEM. Always use them.
Very professional. Prompt service. Completed the work. Nice guys they explained everything that they were doing. How ever. I do find that the price is very high But you do get what you pay for
Michael Mallon and his partner were extremely knowledgeable, efficient and respectful. It was an altogether satisfying experience.
The maintenance representative was a very good representative of GEM. He was very thorough with the maintenance call.
Installation of smart thermostats
These guys were kind, friendly and professional.
Called GEM for plumbing repair this morning and the repair was made this afternoon – fast and professional service. All in all, a very positive experience!
Mason was excellent. Very friendly and explained all the options.
Friendly, very helpful and did a great job!
Abraham did a great job. Quickly identified the problem (broken water pressure tank and dying water pump) and was back the next day to install replacements. Finished an hour ahead of schedule
Responsive and committed… our needs are met and the work is professional. As good as it comes… note: I’m writing this in a cool, comfortable setting now. 😁
I am very pleased with ALex's service. He is knowledgeable and polite.
The technician arrived. He came in and diagnosed the problem with my ductless system. He was able to get my system functioning, even though he didn’t have the pot needed to be replaced so temporarily we can run the system as it is he did he did his job by diagnosing the issue and doing a temporary fix?
I called GEM for a weekend, short notice pipe repair, and everyone was great from Hendry who I spoke to on the phone, to the two technicians Alec and Danny. They worked quickly, communicated clearly, and worked with me to come up with a solution I was happy with the price and result of. I would definitely call them in the future when things pop up.
Can’t say enough good things about Gem Plumbing and Thomas in particular. I easily got a came day appointment, Thomas the tech was here in the agreed upon window, provided 2 alternative estimates and once we selected, he completed the job right away – no need to make another appointment and come back another day. Great work, and even better service!
Fast and knowledgeable service technicians.
William and Mark were excellent! They explained everything that they were doing and included us through the whole process. Would recommend them highly.
Very prompt and professional service!
The service provided by Mark and his partner was incredible. They took the time to explain all details of the situation and even helped make a call to a remediation company. They cleaned up after themselves and were very easy to discuss the repair process with.
Always a pleasure, professional expert service. Solving any problem simple or difficult!
Came even late at night to make sure we had working air conditioning
The team that installed the unit (Luis Herrera Mezquita Et al) was very professional and explained things thoroughly. I would highly recommend them.

Keep Your New Water Heater in Top Shape with Routine Maintenance

You’re investing in a new system. Protect that investment with regular maintenance.

Sediment builds up, parts wear, and small issues become larger problems without attention. GEM offers professional maintenance services to keep your new water heater running efficiently for years. Call GEM today to learn more.

customer and technician interaction


GEM technician in front of service truck

Choose GEM for Water Heater Replacement Services in Waltham

You’ve made the decision. Now let’s get it done.

GEM has served Waltham homeowners for decades. We’re ready to get your new water heater installed quickly and correctly. Give us a call or contact us online today.



Water Heater Replacement FAQs

How quickly can GEM install my new water heater?

Most replacements are completed in two to four hours. Since you already know you need a new unit, we can often schedule same-day installation. Tankless systems may require additional time if modifications are needed.

Should I choose a tank or tankless water heater?

It depends on your household’s usage, available space, and budget. Tank water heaters cost less upfront and work well for most homes. Tankless models cost more initially but provide endless hot water and last longer. GEM’s plumbers can help you decide what makes sense for your Waltham home.

What rebates are available through Mass Save?

Mass Save offers rebates on qualifying high-efficiency water heaters, including heat pump models. GEM helps Waltham homeowners identify which models qualify and assists with the rebate paperwork.

Does GEM handle removal of my old water heater?

Yes. We disconnect and remove your old unit as part of every replacement. You don’t have to worry about disposal.