New High-Efficiency Hot Water System + One Year of Free Home Comfort Club

Professional Water Heater Replacement Services

Cold water coming out of every tap? GEM provides same-day water heater replacement to restore your household now.

At GEM Plumbing & Heating Services, LLC, we provide emergency water heater replacement services in Johnston. When your system has quit and you need someone there fast, our licensed plumbers will arrive quickly, evaluate the failure, and have a new water heater running before the day is over. Give us a call today for same-day water heater replacement in Johnston.

(833) 222-2953


We Serve the Johnston Area

When your morning started with an ice-cold shower, you need a plumber who actually responds today.

Our technicians know that losing hot water throws everything off. GEM has the crew and inventory to handle emergencies across Johnston the same day you reach out. We stock popular water heater models on our trucks so we can frequently finish your replacement in one trip.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Water Heater Replacement Services

Each hour without hot water compounds the disruption. GEM gets there fast.

Your routines are on hold. No showers, no clean dishes, laundry piling up. GEM offers same-day replacement services in Johnston built for exactly this situation. Our technicians show up on schedule, identify the failure fast, and install your new water heater before nightfall so you’re not boiling pots on the stove.

GEM Makes the Water Heater Replacement Process Easy

Your plate is full enough. GEM manages the replacement from start to finish.

GEM works quickly and handles every detail so your life gets back on track.

Your water heater is dead and you need action. Call us or book online and flag it as urgent. We prioritize emergency situations and get technicians headed to Johnston right away.

Our technician evaluates your failed system and confirms what needs to happen. We lay out your choices, give you honest pricing, and get the green light to move forward without dragging things out.

Once you approve, our licensed plumbers work with purpose to bring back your hot water. We pull out the dead unit, set up the new one, and make sure every connection is safe and code-compliant.

We make certain everything functions before we pack up. You’ll have hot water flowing and peace of mind that the system runs correctly. We stay until you’re confident the job is complete.

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s Why You Should Replace Your Water Heater

Your water heater gave out. Here’s what the new one brings to the table.

The obvious win: hot water restored. Showers, dishes, laundry, all back to normal starting this afternoon.

Your previous system failed you. A new water heater means consistent, dependable hot water without that lingering worry about the next breakdown.

That old unit was likely hemorrhaging energy before it died. Your replacement uses less fuel or electricity to heat the same volume of water, trimming your utility bills from here on out.

Getting this handled now means you won’t face this emergency again for a long time. A new water heater runs reliably for 10 to 15 years with basic upkeep.

Why Johnston Residents Choose GEM for Water Heater Replacements

When your water heater has died, you need a company that responds like it actually matters.

You can’t afford to wait three days for an opening or cross your fingers that the plumber shows. GEM recognizes that no hot water demands immediate action, and we have the resources to deliver.

GEM plumbers work Johnston daily, from the streets off Atwood Avenue and Hartford Avenue to the homes in Graniteville and Thornton. When you call with an urgent situation, we reach your neighborhood fast because we’re already nearby.

GEM has tackled water heater emergencies throughout Rhode Island since 1949. Seventy-five years of urgent service calls taught us how to work quickly without sacrificing quality.

GEM covers plumbing, HVAC, and electrical all in one place. If your water heater failure uncovers a related issue, we address it without bringing in another contractor.

This is our specialty. Our team depth and fully loaded trucks exist precisely so we can deliver same-day water heater replacements across Johnston when it counts.

Emergencies don’t change how we do business. GEM gives you a clear estimate before work starts so there are no surprises when the job wraps up.

A sudden water heater replacement hits your wallet hard. GEM helps you capture available rebates through Rhode Island Energy and provides financing to spread out the expense.

Speed doesn’t mean shortcuts on equipment. We install dependable water heaters from manufacturers we trust, units that will serve your home well for years.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9643 reviews
gilbert serra
10 hours ago
Very pleasant and very honest, and they cleaned up after their work and would definitely use them again.
Bob Strouse
10 hours ago
Great service, very clean and professional. Very happy with Gem.
Karen Gray
12 hours ago
Working with Nick to get all my bathroom faucets replaced was a pleasure. Karen Gray
Alyssa Zelman
12 hours ago
Great communication, went the extra mile, professional and friendly. Came out same-day, on-time. Def recommend!
Allan Barbash
14 hours ago
Great service he was very thorough.
Darlene ONeill
14 hours ago
Xavier was confident, efficient, knowledgeable, prompt and treated his trainee with respect.
Dale Abbott
16 hours ago
Great job. They know their “stuff”!
Jim Walsh
19 hours ago
Super fast response time (called at 4:00 on Monday and Mike & Chris were at the house at 11:15 on Tuesday). Mike and Chris were excellent, diagnosed the source of the odor (bad wax ring) and completed the job by 12:15.
Everything from the initial phone call to the quick response from our techs and the repair of our system was an A+! Would recommend to everyone.
GEM was one of only services that got back to me and scheduled me on the same day! Colin was quick, professional, and someone I felt safe having in my home. You get what you pay for!
Corey was outstanding , very helpful, informative and friendly !
Noemi Jordan
1 day ago
Khorey J. and his colleague did an excellent job inspecting our heating and cooling mini-split system. They took the time to explain the issues in detail and gave us peace of mind and at ease by ensuring that everything was working properly. They also explained and demonstrated when the condenser fan should turn on at various temperatures and settings. Both men were knowledgeable, professional, polite, and respectful. We have been customers of Gem Heating and Plumbing for many years, and, as always, they were there when we needed their services. Thank you, Gem Plumbing!
John O'Leary
1 day ago
Efficient and spot on always
Michael Hoff
1 day ago
John did a great job servicing our central heat pump and boiler. He was thorough and a great communicator. Thanks!
Joe Burgess
2 days ago
Great people Very professional Explanation of everything Excellent job
Patricia Criner
2 days ago
Very personable guys Joe and Landon did a thorough inspection and make sure I completely understood all options for the future
Cindy Mossman
2 days ago
Electrical replacements
Peter Rintels
2 days ago
Have used GEM several times. After some rough experiences with some other HVAC companies, I can say GEM has been consistently outstanding. Highly recommended.
We had an emergency service performed on Saturday, the technician Chris was professional and talked me through everything he was doing. I’d rate his overall work on a scale of 1-10 as over 10 because he was that awesome. What gets me is the pricing of the service. As I mentioned it was an emergency, and as the customer I want an itemized breakdown of parts and labor. I just called GEM and they mentioned they do not provide that. I will continue to call until I get the satisfaction I want on full disclosure of MY billing statement the was paid for in FULL by MYSELF. I know GEM reads these reviews and I want my fully itemized bill for services rendered.
Very satisfied with the service
Bill Cater
2 days ago
The GEM team, Richard (Rickey) and Gabriel along with the electrician were extremely professional. They cleaned up the entire work site with great care to ensure no dirt was left behind. Xavier was outstanding during the service call. happy and highly recommend.
Alyssa Nguyen
2 days ago
Josue & Mike were the two technicians that came and did the work for our home. They were absolutely amazing and did an amazing job! Took their time to make sure everything was done right.
We were not getting heat from our boiler. It was old and not working properly. Richard walked us through a new boiler purchased. Thanks.
Stephen Pratt
2 days ago
Kevin did a great job and explained everything he did to my boiler
Carol Ferrera
2 days ago
Great job! The technicians are kind, courteous, professional and knowledgeable. Thank you!!

Keep Your New Water Heater in Top Shape with Routine Maintenance

Now that the crisis is over, routine maintenance helps you avoid the next one.

What you just experienced isn’t something you want to repeat. Scheduled maintenance catches minor problems before they cause sudden failures. GEM offers professional maintenance services to help keep your new water heater from putting you in this position again. Call GEM today to learn more.

customer and technician interaction


GEM technician in front of service truck

Choose GEM for Water Heater Replacement Services in Johnston

You need hot water restored. Call GEM now.

GEM serves homeowners with same-day emergency replacement when your water heater gives out. We’re ready to dispatch today. Give us a call or contact us online to scheudle water heater replacement in Johnston.



Water Heater Replacement FAQs

How quickly can GEM reach my Johnston home?

Emergency calls go to the front of the line. If you contact us in the morning, we can typically complete your full replacement before dinner.

What if I’m not sure which water heater is right for my home?

Our technician evaluates your household’s needs and presents suitable options on site. We carry common models in our trucks, which often means same-day installation without scheduling a return visit.

Does emergency replacement cost more than a scheduled appointment?

GEM maintains the same transparent pricing for emergency calls as for planned work. You receive a clear estimate before we begin.

Can I still get rebates on an emergency replacement?

Yes. Rhode Island Energy rebates apply whether your replacement was scheduled or urgent. GEM helps Johnston homeowners find qualifying models and handles the rebate paperwork.