Professional Water Heater Replacement Services

Cold water coming out of every tap? GEM provides same-day water heater replacement to restore your household now.

At GEM Plumbing & Heating Services, LLC, we provide emergency water heater replacement services in Johnston. When your system has quit and you need someone there fast, our licensed plumbers will arrive quickly, evaluate the failure, and have a new water heater running before the day is over. Give us a call today for same-day water heater replacement in Johnston.

(833) 222-2953


We Serve the Johnston Area

When your morning started with an ice-cold shower, you need a plumber who actually responds today.

Our technicians know that losing hot water throws everything off. GEM has the crew and inventory to handle emergencies across Johnston the same day you reach out. We stock popular water heater models on our trucks so we can frequently finish your replacement in one trip.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Water Heater Replacement Services

Each hour without hot water compounds the disruption. GEM gets there fast.

Your routines are on hold. No showers, no clean dishes, laundry piling up. GEM offers same-day replacement services in Johnston built for exactly this situation. Our technicians show up on schedule, identify the failure fast, and install your new water heater before nightfall so you’re not boiling pots on the stove.

GEM Makes the Water Heater Replacement Process Easy

Your plate is full enough. GEM manages the replacement from start to finish.

GEM works quickly and handles every detail so your life gets back on track.

Your water heater is dead and you need action. Call us or book online and flag it as urgent. We prioritize emergency situations and get technicians headed to Johnston right away.

Our technician evaluates your failed system and confirms what needs to happen. We lay out your choices, give you honest pricing, and get the green light to move forward without dragging things out.

Once you approve, our licensed plumbers work with purpose to bring back your hot water. We pull out the dead unit, set up the new one, and make sure every connection is safe and code-compliant.

We make certain everything functions before we pack up. You’ll have hot water flowing and peace of mind that the system runs correctly. We stay until you’re confident the job is complete.

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s Why You Should Replace Your Water Heater

Your water heater gave out. Here’s what the new one brings to the table.

The obvious win: hot water restored. Showers, dishes, laundry, all back to normal starting this afternoon.

Your previous system failed you. A new water heater means consistent, dependable hot water without that lingering worry about the next breakdown.

That old unit was likely hemorrhaging energy before it died. Your replacement uses less fuel or electricity to heat the same volume of water, trimming your utility bills from here on out.

Getting this handled now means you won’t face this emergency again for a long time. A new water heater runs reliably for 10 to 15 years with basic upkeep.

Why Johnston Residents Choose GEM for Water Heater Replacements

When your water heater has died, you need a company that responds like it actually matters.

You can’t afford to wait three days for an opening or cross your fingers that the plumber shows. GEM recognizes that no hot water demands immediate action, and we have the resources to deliver.

GEM plumbers work Johnston daily, from the streets off Atwood Avenue and Hartford Avenue to the homes in Graniteville and Thornton. When you call with an urgent situation, we reach your neighborhood fast because we’re already nearby.

GEM has tackled water heater emergencies throughout Rhode Island since 1949. Seventy-five years of urgent service calls taught us how to work quickly without sacrificing quality.

GEM covers plumbing, HVAC, and electrical all in one place. If your water heater failure uncovers a related issue, we address it without bringing in another contractor.

This is our specialty. Our team depth and fully loaded trucks exist precisely so we can deliver same-day water heater replacements across Johnston when it counts.

Emergencies don’t change how we do business. GEM gives you a clear estimate before work starts so there are no surprises when the job wraps up.

A sudden water heater replacement hits your wallet hard. GEM helps you capture available rebates through Rhode Island Energy and provides financing to spread out the expense.

Speed doesn’t mean shortcuts on equipment. We install dependable water heaters from manufacturers we trust, units that will serve your home well for years.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8761 reviews
The technician arrived. He came in and diagnosed the problem with my ductless system. He was able to get my system functioning, even though he didn’t have the pot needed to be replaced so temporarily we can run the system as it is he did he did his job by diagnosing the issue and doing a temporary fix?
I called GEM for a weekend, short notice pipe repair, and everyone was great from Hendry who I spoke to on the phone, to the two technicians Alec and Danny. They worked quickly, communicated clearly, and worked with me to come up with a solution I was happy with the price and result of. I would definitely call them in the future when things pop up.
Can’t say enough good things about Gem Plumbing and Thomas in particular. I easily got a came day appointment, Thomas the tech was here in the agreed upon window, provided 2 alternative estimates and once we selected, he completed the job right away – no need to make another appointment and come back another day. Great work, and even better service!
Chris A diagnosed my tankless water heater problem and repaired it quickly and efficiently. He answered all my questions with clear answers and was very helpful in alleviating any of my concerns. He gave excellent service!
Fast and knowledgeable service technicians.
William and Mark were excellent! They explained everything that they were doing and included us through the whole process. Would recommend them highly.
Very prompt and professional service!
The service provided by Mark and his partner was incredible. They took the time to explain all details of the situation and even helped make a call to a remediation company. They cleaned up after themselves and were very easy to discuss the repair process with.
Always a pleasure, professional expert service. Solving any problem simple or difficult!
Came even late at night to make sure we had working air conditioning
The team that installed the unit (Luis Herrera Mezquita Et al) was very professional and explained things thoroughly. I would highly recommend them.
Great customer service and understanding with us, and answered all our questions.
Knowledgeable technician attended to services thoroughly and had answers to all questions. Also helped with moving some furniture to ensure he could have enough working space. Very well done!
Fast service, clean work and AWESOME service guys!!!
My toilet stopped working this morning. I called Gem Plumbing at around 12:30pm and with an hour or so Nicole Tradd Technician was at my door. She did a fabulous job removing and replacing my toilet. She was very pleasant and friendly from start to finish! Great customer service all around!
Ricky from GEM was awesome. Second time he has taken care of something for us over the years !!!
Outstanding service!
Anthony was exceptional. He explained everything to me prior to repair. Repaired everything carefully and neatly done. Cleaned everything when done. GREAT JOB!!
Very thorough, efficient and courteous! Chris was extremely professional in completing my AC system maintenance. Thank you for a great job!
. GEM came for heat pump ac semi annual maintenance
As always very pleased to have GEM for all of my plumbing and electrical needs!
Thank you GEM
Was very impressed with Gems
Tech who was able to repair our AC units during our first real heat wave.
Hope to do business with Gem at our new home soon
Thomas from GEM came out today for my annual air-conditioning service, and I couldn’t be more impressed. He performed a thorough inspection, topped off all the necessary fluids, checked and adjusted my filters, and made sure everything was running smoothly and efficiently.

What really went above and beyond was that he noticed a hornets’ nest growing next to my air-conditioning unit and took care of it for me on the spot. That was something I hadn’t even realized needed attention, and it saved me from a potentially unpleasant surprise later on!

Thomas was professional, knowledgeable, and incredibly helpful throughout the entire visit. It’s rare to find someone who pays such close attention to the details and takes such pride in their work. GEM is fortunate to have him on their team. Thank you, Thomas, for the outstanding service!
Technicians were highly qualified. Very knowledgeable and professional. Respectful towards me and my home. Completed installation with in timeframe and cleaned up the areas they worked in. My issue is with whoever issued the system’s equipment. After 6 hours of working the technicians discovered they had been given the wrong system until! Resulting in them having to return for another 6 hour work day! This resulted in an additional day of inconvenience for myself and my family. No one from the Gem administration/management team has contacted me to apologize or offer reconciliation. I am happy with the product and the performance of the technical staff. But not with the treatment from management.
We had a tree branch fall and take out all of our electric equipment. GEM answered immediately and got someone out quickly. Mike Alberto got the job done quickly and explained everything as he went along. Great job!
I would recommend Corey Mayo for his expertise and would love to take his service again when needed

Keep Your New Water Heater in Top Shape with Routine Maintenance

Now that the crisis is over, routine maintenance helps you avoid the next one.

What you just experienced isn’t something you want to repeat. Scheduled maintenance catches minor problems before they cause sudden failures. GEM offers professional maintenance services to help keep your new water heater from putting you in this position again. Call GEM today to learn more.

customer and technician interaction


GEM technician in front of service truck

Choose GEM for Water Heater Replacement Services in Johnston

You need hot water restored. Call GEM now.

GEM serves homeowners with same-day emergency replacement when your water heater gives out. We’re ready to dispatch today. Give us a call or contact us online to scheudle water heater replacement in Johnston.



Water Heater Replacement FAQs

How quickly can GEM reach my Johnston home?

Emergency calls go to the front of the line. If you contact us in the morning, we can typically complete your full replacement before dinner.

What if I’m not sure which water heater is right for my home?

Our technician evaluates your household’s needs and presents suitable options on site. We carry common models in our trucks, which often means same-day installation without scheduling a return visit.

Does emergency replacement cost more than a scheduled appointment?

GEM maintains the same transparent pricing for emergency calls as for planned work. You receive a clear estimate before we begin.

Can I still get rebates on an emergency replacement?

Yes. Rhode Island Energy rebates apply whether your replacement was scheduled or urgent. GEM helps Johnston homeowners find qualifying models and handles the rebate paperwork.