Technician cleaning main sewer line

Better Plumbing System Performance

Your plumbing system works hard behind the scenes to keep up with the needs and demands of your home.

From morning showers to evening dishwashing, small issues can build up over time and lead to leaks, clogs, water damage, or unexpected repairs if they’re left unchecked. With professional plumbing maintenance from GEM Plumbing & Heating Services, LLC, you can stay ahead of problems and keep your systems in Rhode Island and Southeastern Massachusetts operating efficiently and reliably.

Our experienced plumbing technicians inspect key components, identify early warning signs, and help protect your home from costly surprises. Schedule plumbing maintenance with GEM to keep your system performing the way it should.

(833) 222-2953


Keep the Water Flowing Properly

From the washing machine to the garbage disposal, your plumbing system is a complex network made up of different appliances and equipment.

GEM is here to help you protect the entire thing with comprehensive plumbing maintenance services. Our plumbers take a proactive approach to caring for your pipes, fixtures, and water-using appliances. We look for early signs of wear, corrosion, leaks, and blockages, addressing small concerns before they disrupt your day or cause damage to your home. With routine plumbing maintenance from GEM, water flows where it should, both safely and efficiently.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


GEM’s Maintenance Services Make it Easy to Care for Your Plumbing

You use your plumbing systems every day, and keeping them working at their best is the key to preventing disruptions, inconvenience, and unnecessary repair costs.

GEM’s maintenance services are designed to take the stress out of plumbing care, giving you confidence that your system is being looked after by experienced local professionals.

Your local plumber reviews visible pipes, fixtures, and connections throughout your home. This inspection helps identify early signs of leaks, corrosion, or wear before they lead to bigger problems.

Small leaks can waste water and cause damage over time if they go unnoticed. During maintenance, we check common trouble spots to help prevent water damage and unexpected repair needs.

Slow drains are often an early warning sign of buildup or developing clogs. We evaluate drainage performance and identify when drain cleaning may be needed to keep water moving freely and reduce the risk of backups.

Plumbing-connected appliances and fixtures, including your hot water heater, are inspected to ensure they’re operating properly. This helps improve performance while protecting surrounding pipes and connections from unnecessary strain.

Proper water pressure is important for comfort and system longevity. We check pressure levels to help prevent damage caused by pressure that’s too high or inefficiencies from pressure that’s too low.

After maintenance is complete, your technician explains any findings and offers clear, honest recommendations. This guidance helps you plan ahead and make informed decisions about your plumbing system’s care.

customer and technician interaction

Maintenance Made Easy With the Home Comfort Club

Routine maintenance, priority service, and added peace of mind—all with one convenient membership.

Staying on top of plumbing maintenance can be challenging when life gets busy. GEM’s Home Comfort Club is designed to make caring for your home’s essential systems easier by providing a simple, organized approach to routine service and long-term system protection.

As a member, you benefit from scheduled maintenance visits and professional inspections performed by GEM’s experienced technicians. These regular checkups help identify early signs of wear, leaks, and developing issues, allowing small concerns to be addressed before they grow into larger disruptions for your home. Membership also includes added advantages like priority scheduling and exclusive savings on services.

With the Home Comfort Club, you gain a proactive maintenance plan that helps keep your plumbing system operating smoothly while providing added confidence that your home is well cared for.


GEM is Your Choice for Local Plumbing Maintenance

When it comes to caring for your home’s plumbing, experience and trust matter.

As a family-owned and operated business, GEM is proud to deliver top-quality plumbing services backed by local knowledge. We understand the unique challenges that can come with living in New England, and no matter what your home’s plumbing needs are, we’re up to the challenge.

GEM has proudly served Massachusetts and Rhode Island homeowners since 1949. That long-standing local presence means we understand regional plumbing challenges, from aging infrastructure to seasonal temperature changes.

Our plumbing technicians are highly trained and experienced in delivering expert plumbing care for all types of residential plumbing systems. You can feel confident knowing your home is being cared for by knowledgeable professionals.

We focus on identifying small issues before they become major problems. This proactive approach helps reduce emergency repairs and protects your home from unexpected damage.

From easy scheduling to an empathetic call center and a large fleet ready to respond, GEM makes plumbing maintenance simple and stress-free. We respect your time, keep you informed every step of the way, and work hard to ensure every homeowner is completely satisfied with our service.

GEM is a full-service provider, which means we can support your plumbing, HVAC, and electrical needs under one trusted name. That convenience makes ongoing home care easier.

We’re not here for a one-time visit—we’re here for the life of your home. With reliable maintenance and honest recommendations, GEM helps homeowners protect their plumbing systems for years to come.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8427 reviews
Great service! Technician arrived on timed was right to work on a clogged drain after he gave me the cost of the service, which was reasonable. Upon completion he made sure all the area was cleaned up. All people I had contact with were pleasant and professional.
Great guys giving great advice and great service! Thanks, Jake and Ryan!
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
Louis Weinkle
What an excellent experience! Tim and his team from GEM are truly experts in their fields. and did an excellent job replacing our 20-year-old boiler. Their work is top-notch and the technicians were friendly and engaging. They walked me through the installation process step-by-step and also recommended some much-needed improvements to my existing system. I’ll be working with them on future projects!
Michelle Boehmer
Tyler & Rohan did a quick, professional & great install of our water heater. Seamless process from initial contact with Jamie to accurate time estimate from Amanda to the perfect install. Thank you!
Genrac repair. Very professional. Outstanding personnel and customer service. Would recommend anytime
Jason Arcoraci
They did a great job
Xavier reponded in the late evening, coming from quite a distance. Our furnace has gone out while we were away and jt was very cold in the house. Xavier told me “I’ll figure it out,“ and that he did, cheerfully and efficiently! Thank you, Xavier:)
Kimberly Anderson
Excellent work as always.
Great Service and results!!!!!
I came home on Sunday after working all day and found my kitchen sink full of sewerage. Called Gem from a list because I recognized the name from the trucks I have seen around town. They actually answered the phone at 6:30 on Sunday night. The guy was great very helpful (I know nothing about plumbing) took all my info put me on hold then came right back to say they could have somebody out to me that night and that they would call me. Within the hour they called and said be there in 15 minutes and they were. Guy was great answered all my stupid questions, gave me a price before starting work. He was very knowledgeable and friendly. ( even when I accidentally flushed while he was working!) I had roots in sewer line going to street he was upfront with what was done. About How long I could expect it to last and what I needed to do to fix problems. He even found a leaking pipe I need to fix in bath! When I asked for exact prices for other fixes he either had them or could refer me to who did. I thought the price was a bit steep but it was a Sunday night! And when I checked with other places found they were pretty normal if you could even get service on Sunday night!
Services were very good. Technician was very polite, respectful and knowledgeable. I was very pleased.
Lawrence Galardi
Anthony was proactive, thorough, and responsive for what was an unexpected rush repair.
Amanda Bishop
I scheduled my first HVAC Maintenance appointment and Emanuel Q came out. Emanuel was great! He answered all of my questions and explained everything he was doing. While he was outside he noticed the wiring for the AC unit wasn't wired correctly and coordinated with his supervisor to come back and install an electrical whip a few days later. I didn't have to do anything with the scheduling, he took care of everything! I'm very happy with the service received!
Thomas Ladd
Solved our problem! Terrific! Patient and polite technician.
Gem has always been my lifesaver and yesterday they came through again. When GEM came yesterday for the annual boiler cleaning they discovered that my boiler was leaking carbon monoxide gas. It had not been leaking the year before so carbon monoxide leaking from your burner. It’s like a tire that’s going flat in the air is coming out. It only gets worse. They gave me an estimate on replacing it, I did some research and they said that they couldn’t install it the next day. The price was in line with everything I had researched and the Bernar rated very high on Trustpilot as did the warranty. Having worked with GEM before, I trust them and I made the deal. Today two men arrived two more came then the Electrician.They got the old burner out they got the new burner installed. They cleaned up the basement and I now have heat and no carbon monoxide.Thanks for being there again GEM.
Daniel Penick
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. Orlando C. saved us, thanks
A. H.
A+ service
Ruth D.A
This was the second time Steve serviced my AC system. He is knowledgeable and courteous. He did an excellent job!
Steve, thank you for going above and beyond.
I highly recommend Gem Plumbing and Heating to colleagues, family and friends.
Matthew Cedor
Efficient and informative.

Took the time to answer all of my questions.

Thank you!
Great job, explained everything and fast! Thx guys!!
Stephanie Igoe
Cameron and Mason provided efficient and effective repair after hours. They were extremely courteous and professional. I am very thankful for them helping us at night.
Lauren Horne
Technician was very polite and informative. Offered good information and was sympathetic about the situation.
David Shikiar
Friendly guy. Got the job done.
Nancy Grasing
Joe arrived the same day I called, assess the problem, and was able to make repairs the next day! Amazing service and a great job
Carlos Santos
Great job very pleasant


Customer and technician shaking hands on the front porch

(833) 222-2953

Plumbing Maintenance Can Make All the Difference

Not sure what to expect from a plumbing maintenance visit? GEM makes the process simple and straightforward.

We take the uncertainty out of plumbing maintenance by offering clear and transparent solutions that put your needs first. Some of the main benefits of plumbing maintenance include:

Routine maintenance helps identify small leaks, weak connections, and developing clogs before they turn into urgent problems. This proactive care can save you from inconvenient and costly emergency repairs.

When your plumbing system is properly maintained, water flows more smoothly, and fixtures work as they should. You’ll notice better performance throughout your home, from sinks and showers to appliances.

Addressing minor issues early helps prevent major damage down the road. Regular maintenance can reduce the likelihood of expensive repairs or premature system replacements.

Even a small, unnoticed leak can cause significant damage over time. Maintenance helps safeguard your home by reducing the risk of leaks, corrosion, and water-related issues.

Knowing your plumbing system has been professionally inspected and cared for provides confidence and reassurance. With GEM, you can feel comfortable knowing your home’s plumbing is in trusted hands.


A Complete Range of Plumbing Services in Massachusetts and Rhode Island

Plumbing maintenance takes care of minor problems before they grow, improving system performance and keeping bills low.

Plumbing maintenance is just one way to keep your system performing its best. GEM also proudly offers a full range of plumbing services to address whatever your home may need.

For serious clogs in your sewer or drainage systems, GEM Plumbing uses High-Pressure Hydro Jetting to clear the line. Hydro Jetting is an advanced drain cleaning technology in which a jet machine and water pressure is used to remove debris and buildup from your drains. These water lines can be as long as 100 feet our more, easily removing obstructions and sediment buildup in your drains.

Hydro Jetting is a cutting edge drain cleaning service and the most effective method for drain cleaning available in the plumbing industry. Drain cleaning is a GEM specialty, and we guarantee the successful cleaning of your drain by checking the pipe with a camera afterwards, to ensure all debris has been cleared.

Why Hydro Jetting?

Conventional cable snake machines offer great short-term solutions to clog removals, but they do not fully clear the inside of your pipes. Hydro Jetting helps eliminate future problems and ensure long-term solutions to clogged drains by scrubbing the inside of your pipes and removing all deposits.

This preventative maintenance measure, if performed regularly, is sure to be the best way to prevent clogs in your drains.

Taking preventative measures before the deep freezes of winter affect your plumbing systems is key to making it through the coldest season unscathed. Especially in our cold New England winters, you need to plan ahead in order to avoid issues, such as:

Emergency repairs as a result of cold weather-related causes can be very costly. You do want a damaged wallet on top of your damaged system. GEM is here to protect your home plumbing system, before the first deep freeze of the year. 

In order to prepare for winter, make sure to do all of the following regular maintenance check-ups:

  • Ensure any outdoor spigots are emptied and turned off
  • Ensure that your pipes are insulated, especially if they are exposed to the cold
  • Install heating cables, if necessary

To keep your plumbing system in tip-top shape, and hassle-free, GEM is at your service to handle all of your regular maintenance needs.

From leaking pipes to malfunctioning fixtures, GEM delivers prompt, dependable plumbing repairs. We diagnose issues accurately and focus on lasting solutions that restore proper function and protect your home.

Plumbing problems don’t always happen at convenient times. GEM offers emergency plumbing services to address urgent issues quickly and help minimize damage to your home.

GEM provides reliable plumbing services for commercial properties of all sizes. We understand the importance of minimizing downtime and keeping your business running smoothly with professional, efficient service.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Reach Out to GEM for Plumbing Maintenance in RI and MA

Getting the plumbing maintenance you need shouldn’t be stressful!

With GEM, we offer complete transparency throughout the entire process to make sure you’re never left wondering what’s next. Our team will walk you through the condition of your plumbing system and explain any recommendations clearly. Give us a call or contact us online today to schedule your next plumbing maintenance appointment in Rhode Island or Massachusetts.

Call GEM at (833) 222-2953 today. 


Plumbing Maintenance FAQs

How often should plumbing maintenance be scheduled?

Most homes benefit from plumbing maintenance once a year. Regular inspections help identify developing issues before they become larger problems. Your technician can recommend a schedule based on the age and condition of your plumbing system.

What’s included in a plumbing maintenance visit?

A plumbing maintenance visit typically includes inspecting pipes, fixtures, valves, drains, and water-using appliances. The technician checks for leaks, corrosion, blockages, and other early warning signs. Minor adjustments or recommendations may also be provided to help keep the system operating properly.

Is plumbing maintenance really necessary if everything seems fine?

Yes, many plumbing issues develop gradually and may not be noticeable at first. Routine maintenance helps identify hidden leaks, worn components, or buildup before they cause damage. Preventive care helps keep your plumbing system operating reliably.

Can plumbing maintenance help lower repair costs?

Regular plumbing maintenance can help reduce repair costs by catching small problems early. Addressing minor leaks, corrosion, or blockages before they worsen helps prevent more extensive damage. Over time, this proactive approach can help homeowners avoid larger, more expensive repairs.

Do older homes need plumbing maintenance more often?

Older homes often benefit from more frequent plumbing inspections because pipes and fixtures may be more susceptible to wear and corrosion. Aging materials can develop leaks or blockages over time. Regular maintenance helps monitor these systems and keep them functioning safely.