Frozen Pipe Repair Service in New England
Whether you need emergency repair or advice on minor issues, GEM can help!

Fixing Frozen Pipe Issues in Rhode Island and Massachusetts Since 1949
Winters in New England can be beautiful but brutal.
Freezing temperatures may bring beautiful snow, but can also put your home’s plumbing at serious risk. When pipes freeze, pressure builds quickly—often leading to cracks or bursts that can cause extensive water damage in minutes.
GEM Plumbing & Heating Services, LLC, provides fast, professional frozen pipe services backed by decades of experience, licensed technicians, and a large fleet ready to respond quickly across Rhode Island and Massachusetts.
With same-day availability, 24-hour emergency service, and fully stocked trucks to complete repairs on the spot, GEM helps restore your plumbing and protect your home without unnecessary delays. Call now to get help on the way.
24/7 Emergency Frozen Pipe Repair When You Need It Most
When a pipe freezes, every minute matters.
GEM provides 24/7 emergency service across Rhode Island and Southeast Massachusetts, so you can get immediate help no matter when a frozen pipe problem occurs. When you call, you’ll reach a live, empathetic team member who understands the urgency and works quickly to dispatch assistance.
You won’t be left waiting for help to arrive. GEM sends experienced technicians in fully stocked service trucks, ready to locate frozen sections, safely thaw pipes, and complete repairs on the spot whenever possible. With fast response times, clear communication, and around-the-clock availability, you can move forward knowing your home is in capable hands.
Helping You Recover Quickly and Completely
A frozen or burst pipe can leave your home feeling disrupted and you feeling overwhelmed in an instant.
GEM helps you take control and move forward with confidence. From the first call to the final walkthrough, GEM focuses on restoring not just your plumbing, but your sense of comfort and security. We assess the situation carefully, explain your options clearly, and guide you through the next steps so you always know what to expect.
Our goal is simple: help you get back to normal as quickly and smoothly as possible. GEM’s experienced team works efficiently to repair damage, protect your home from further issues, and ensure your plumbing system is functioning properly again. With trusted expertise and a customer-first approach, we help turn a stressful situation into a fresh start so you can feel at ease in your home once more.
75
Years in Business
700
Skilled employees
24/7
Emergency Service
500
Trucks on the Road
Call (833) 222-2953 to schedule a frozen pipe repair.
Questions?
Fast, Simple Steps to Fix Frozen Pipes
When frozen pipes disrupt your home, getting the right help should feel simple and stress-free.
GEM makes the process easy so you can focus on protecting your home and family.
Reach out in the way that works best for you. Call our friendly team or schedule service through our convenient online booking system. You’ll connect with a real person who understands the urgency and is ready to help.
Let us know if you’ve noticed reduced water flow, visible frost on pipes, unusual noises, or signs of a leak. The more details you provide, the better we can prepare.
Get fast, professional service. We’ll dispatch a skilled technician in a fully stocked service truck, ready to diagnose the issue and begin repairs right away.
After restoring your pipes, we’ll explain what was done, answer your questions, and offer guidance to help prevent future freezing so you can enjoy lasting comfort and peace of mind.
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Tips for Preventing Frozen Pipes
A little preparation can make a big difference when temperatures drop.
Frozen pipes are often preventable with simple steps that protect vulnerable areas of your home and keep water moving safely through your plumbing system.
Open a faucet and allow a very small trickle of cold water to run–this helps keep the water moving in your pipes and prevents a freeze.
Keep warm air circulating around your pipes. Consider opening the doors to the under-sink cabinet to promote the flow of warm air. Place a small fan near your pipes and cabinets to keep air moving.
Make sure basement doors, windows, and crawl spaces are properly sealed and insulated. In colder areas of your home, consider installing storm windows and/or protective plastic covers.
Drain out your sprinkler system before the winter season, and make sure you disconnect and drain all outdoor hoses and water spigots. Insulate your external and/or exposed pipes further to protect them from the elements.
Call (833) 222-2953 to schedule a frozen pipe repair.
Questions?

The Home Comfort Club
Service plan starting at
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Your Home’s Best Defense Against the Unexpected
Protect your home year-round with priority service and built-in savings.
GEM’s Home Comfort Club helps you stay ahead of unexpected issues with priority scheduling and a 24-hour emergency service guarantee, so you’re never left waiting when problems arise.
Members also receive valuable discounts on services and repairs, along with ongoing maintenance that helps prevent breakdowns, extend the life of your home’s systems, and keep everything running reliably.
Other Plumbing Services You May Need
Schedule Frozen Pipe Repair with GEM Today
Get fast, reliable help before frozen pipes turn into costly damage.
Frozen pipe issues can escalate quickly, leading to water damage and major disruptions if not addressed right away. Taking action early helps protect your home and restore your plumbing system before the problem worsens.
GEM is ready to respond with experienced technicians, fully stocked service trucks, and fast scheduling. Call now or book online to get your frozen pipe repair handled quickly and with confidence.
Frequently Asked Questions About Frozen Pipe Repair
What Should I Do if I Think My Pipes Are Frozen?
If you suspect a frozen pipe, act quickly. Turn off the water supply to your home to reduce the risk of flooding if the pipe bursts. Avoid using open flames or high heat to thaw pipes, as this can cause damage or create a fire hazard. Then call GEM right away.
Can Frozen Pipes Burst Even if I Don’t See Ice?
Yes, ice can form inside the pipe where you can’t see it, especially within walls or underground. As water freezes, it expands and creates pressure that can cause the pipe to crack or burst. You may not notice a problem until the ice thaws and water begins leaking.
How Long Does It Take to Repair Frozen Pipes?
Repair time depends on the extent of the freeze and whether the pipe has burst. In many cases, GEM can safely thaw a pipe and complete minor repairs in a single visit. If there’s significant damage, we’ll explain the next steps clearly and work efficiently to restore your plumbing as quickly as possible.
Are Certain Areas of My Home More at Risk for Frozen Pipes?
Yes. Pipes located in unheated spaces such as basements, crawl spaces, attics, garages, and exterior walls are more vulnerable during cold weather. Outdoor spigots and irrigation systems are also common trouble spots. Taking preventative measures in these areas can significantly reduce your risk.
Will Frozen Pipes Fix Themselves When Temperatures Rise?
While ice may eventually melt as temperatures warm up, that doesn’t mean the problem is resolved. Freezing can weaken pipes and create small cracks that worsen over time. It’s important to have your plumbing inspected to ensure everything is intact and functioning properly.




