Dependable Boiler Solutions from Rhode Island’s Trusted Experts

Your home should be a warm, safe haven – especially when the cold hits across Rhode Island and Southeastern Massachusetts. With the right heating system, you can keep your family comfortable all winter long.

A modern boiler delivers consistent heat while helping lower energy costs, giving you peace of mind and control over your home’s comfort. Whether you’re replacing an old system or installing a boiler in a new home, GEM Plumbing & Heating Services, LLC puts your needs first.

We guide you in choosing the right system, handle professional installation, and provide ongoing support so your boiler runs efficiently and safely for years. With same-day service, licensed technicians, and transparent, upfront pricing, upgrading your home’s heating system has never been easier. Take the first step toward a warmer, worry-free home by contacting GEM today to schedule your boiler installation.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Need a New Boiler? GEM Is the Company to Trust!

GEM isn’t a distant, nationwide chain – we’re local to Rhode Island and Southeastern Massachusetts, serving neighbors just like you.

Our NATE-certified technicians are also part of a Carrier Factory Authorized Dealer team, bringing expert knowledge and trusted products to every installation. We understand the heating challenges of New England winters, from historic homes with unique layouts to modern constructions that require precise efficiency. When it’s time for a new boiler, we offer same-day, professional installation with transparent pricing. GEM ensures the job is done right the first time, so your home stays warm and your stress stays low.


Skilled employees

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Years in Business

Emergency Service


What to Expect With Boiler Installation From GEM

At GEM, we handle every step of your boiler installation so you can relax. Our approach combines professional care with clear communication, so you’ll know exactly what’s happening at each stage. Here’s what you can expect:

Book online or by phone at a time that works for you. GEM’s customer service team coordinates with our technicians to plan your installation.

Your technician evaluates your current system, measures your home’s heating needs, and recommends the ideal boiler for your space. We provide a clear, detailed estimate, including available rebates and financing options, so you know the full cost before we begin.

Our team arrives on time and fully prepared. We remove your old system safely, protect your home during installation, and install your new boiler.

Once installation is complete, we test your system to ensure optimal performance and safety. We explain how to operate your new boiler and answer any questions, leaving you confident in your home’s heating system.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8895 reviews
GEM plumbing recently installed a ductless minisplit system in my home. The installers did an excellent job. They were extremely knowledgeable, courteous, and patient. They communicated with me every step of the way and took the time to answer all of my questions. The system is working beautifully. If you are looking for a contractor to install a ductless minisplit system, I highly recommend GEM plumbing.
I do wish it hadn’t been so expensive, but I will say I really did feel like my technician understood what he was doing. He was knowledgeable and professional. He explained things well and I’d be happy to work with him again.
William (Bill) and Antony arrived promptly and serviced my boiler system – everything is up and running smoothly (and the hot water is back).!
Dory was friendly, respectful, and went above and beyond!
Omar did an excellent job installing our central air conditioning system. Very efficient and friendly. He got the system up and running quickly and had a great attitude. Kept the house neat while cutting holes in the ceiling for vents. An all around positive experience.
Steve R was amazing and was super helpful and kind 10/10 would welcome back!!
Eliceo from Gem is a professional skilled technician. He explained the installation process and was organized and neat.
Very efficient and focused. They were in and out in no time.
Great job. Very helpful explaining what the problem and what to expect from the repair. Highly recommend Gem.
Walter and Anthony did a great job!
1st time using GEM for plumbing. Process was smooth, the workers were professional and diligent and kept me up to date the entire process. I highly recommend their services
Right on time, very knowledgeable about the issues I had. Great job fixing the leaks I had at home. No doubt I would recommend their service. Thank you Abraham.
Nice people, quick to respond and knowledgeable. Highly recommend them for emergencies. William T. was great, thank so much
First maintenance on our Generac. All went very smoothly!! Arrived within timeframe provided and even informed on actual arrival that day!
Very polite gentleman who went right to work, provided an update once maintenance was completed and explained basic process performed.
David S, our GEM technician was on time, respectful of our home and provided us with a thorough explanation of our GEM service contract and the scope of work completed and recommended. I would highly recommend him again!
Alec and Scott made quick work of what turned out to be a simple solution. Very efficient, pleasant and explained the issue and recommendation clearly.
Both service calls to my house were with Nick, and I can't say enough good things about him. He's professional, courteous, communicative, and thorough. My only hiccup with Gem has been conflicting information from the office, but even with hiccups the staff have been professional and friendly. Thank you, Gem! You're the best, Nick!
great guy! vaery talented and professional
Joseph (Junior) from GEM Plumbing & Heating came out to do a check on our HVAC system for this season. He was very thorough, knowledgeable, and honest. Our system is in great shape after 16 years. Thank you Joe!!! We were on a contract plan, which was very reasonable, so we paid nothing at the time of service.
Our tech was Joseph (junior), Incredible experience came out the same day.Billed me for the service. Exceptional diagnostics, developed a number of options to fix the problem. We called four other places.First three never showed one showed and walked away, without figuring anything out. Our A/C has been out for 6 wks waiting for people to not show up. YOU ABSOLUTELY MUST CALL GEM FIRST
GEM responded very quickly. I was out of state when my tenant called stating the A/c system wasn't working. I called GEM to see if they would be willing to help me. I didn't have an account with them but they were more than willing to assist me with my broken A/C system.
Nick the technician was very knowledgeable and worked with me while I was out of state and with my tenants. He articulated very well, explaining all the issues, what the repair process would involve and the cost. There were no surprises. My tenants informed me that Nick was terrific !
Nick got the system up and running. Overall, it was a very positive experience and I would highly recommend GEM to anyone.
Great service. Timely response and got the job done. It’s on the pricey side but that’s expected given their quick response time. Joe was particularly good and have had him out twice on our property. Thanks!
From beginning to end the experience was amazing. It started with my man Walter who calmly with humor explained the process and my guys Ben and his partner who took cared of me and my family. They were professional and very knowledgeable about the process. Their patience when not finding my well was welcome. Awesome job
Thank you
The people are nice, punctual, pleasant.
And best of all great prices. I'm very happy with the service.
I was very impressed with Dory . He was extremely knowledgeable and very helpful.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Common Signs You Need a New Boiler

Knowing when to replace your boiler can prevent costly repairs and keep your home warm and safe.

Watch for these signs:

If you’re constantly calling for service, it may be time for a modern system that won’t leave you in the cold on a chilly night. Frequent breakdowns can also be a sign that parts are wearing out faster than they can be replaced, signaling the need for a full upgrade.

Older boilers lose effectiveness over time. A new high-efficiency model can save money and improve comfort. Even small spikes in monthly heating costs may indicate your system is struggling to maintain consistent performance.

If some rooms are too warm while others stay chilly, it’s often a sign your system isn’t distributing heat evenly. This can also mean your boiler is straining to properly heat your home, which can shorten its lifespan and lead to higher energy costs.

Rattling, banging, or other unusual sounds can signal failing components that require professional inspection. Ignoring these noises can result in more serious damage or costly repairs down the road.

Benefits of Upgrading to a New Boiler

A new boiler not only warms your home but also boosts comfort and efficiency.

Whether you’ve been using a boiler for years or you’re looking to install one for the first time, knowing about the main benefits of boilers can make your decision easier. Here are the key benefits:

A new boiler provides steady, even heat across your home. You won’t have to deal with cold spots, fluctuating temperatures, or unpredictable performance during New England’s harsh winters.

Modern boilers operate more cost-effectively than older models by using less fuel to heat your home. This can lower your monthly energy bills and reduce your carbon footprint.

Today’s boilers include safety enhancements like automatic shutoff, leak detection, and advanced pressure monitoring. These features help protect your home and family.

Why Homeowners Trust GEM for Boiler Installation

When it comes to replacing or installing a new boiler, homeowners rely on GEM for expert guidance, local knowledge, and quality service.

Here’s why homeowners pick GEM:

GEM has served Rhode Island and Southeastern Massachusetts for decades. Our NATE-certified technicians deliver hands-on experience and deep understanding of New England homes.

From HVAC and plumbing to electrical needs, GEM handles it all in-house. You don’t need multiple contractors – just one company you can trust.

From our friendly call center staff to our professional technicians, GEM treats your home like it’s our own. We show up on time, respect your space, and stand by our work.

We believe homeowners should know exactly what to expect. GEM provides straightforward estimates, explains your options clearly, and never pushes equipment you do not need.

GEM installs high-efficiency boilers from trusted manufacturers that perform well in New England winters. Our team makes sure every system is sized correctly and installed for long-term reliability.

Our relationship does not end when the job is done. GEM offers maintenance plans, responsive service, and dependable support to keep your boiler running safely and efficiently for years to come.

During construction of house, gas water boiler tank was installed

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Boiler Installation With GEM

With more than 75 years of experience, a fleet of 500 trucks, and 700 skilled employees, GEM makes boiler installation straightforward and reliable.

From the first consultation to the final inspection, GEM guides you every step of the way with honest, professional service. Upgrade your heating system today and enjoy safe, efficient, and consistent warmth for years to come. Call us or schedule your appointment online for boiler installation service.

GEM technician in front of service truck


Other HVAC Services You May Need


Frequently Asked Questions About Boiler Installation

How do I know if it’s time to replace my boiler?

If your boiler is 10-15+ years old, has frequent repairs, uneven heating, or rising energy bills, it’s likely time for an upgrade. GEM technicians can inspect your system and recommend the best solution.

What size boiler do I need?

The right size boiler depends on your home’s square footage, layout, insulation, and heating demands. GEM’s team performs a load calculator to recommend the ideal system for efficiency and comfort.

How long does boiler installation take?

Most installations can be completed in one day. GEM’s licensed technicians handle the entire process safely and ensure your new system is fully tested before leaving.

How do I maintain my new boiler?

Routine maintenance is key. GEM’s Home Comfort Club offers annual tune-ups, priority service, and exclusive discounts to keep your boiler running efficiently.

Can I install a boiler in my home?

Yes, most homes can have a boiler installed, as long as there’s space for the unit and proper venting, gas, and electrical connections. A licensed professional can confirm what type of boiler works best for your home.

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