Dependable Boiler Solutions from Rhode Island’s Trusted Experts

Your home should be a warm, safe haven – especially when the cold hits across Rhode Island and Southeastern Massachusetts. With the right heating system, you can keep your family comfortable all winter long.

A modern boiler delivers consistent heat while helping lower energy costs, giving you peace of mind and control over your home’s comfort. Whether you’re replacing an old system or installing a boiler in a new home, GEM Plumbing & Heating Services, LLC puts your needs first.

We guide you in choosing the right system, handle professional installation, and provide ongoing support so your boiler runs efficiently and safely for years. With same-day service, licensed technicians, and transparent, upfront pricing, upgrading your home’s heating system has never been easier. Take the first step toward a warmer, worry-free home by contacting GEM today to schedule your boiler installation.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Need a New Boiler? GEM Is the Company to Trust!

GEM isn’t a distant, nationwide chain – we’re local to Rhode Island and Southeastern Massachusetts, serving neighbors just like you.

Our NATE-certified technicians are also part of a Carrier Factory Authorized Dealer team, bringing expert knowledge and trusted products to every installation. We understand the heating challenges of New England winters, from historic homes with unique layouts to modern constructions that require precise efficiency. When it’s time for a new boiler, we offer same-day, professional installation with transparent pricing. GEM ensures the job is done right the first time, so your home stays warm and your stress stays low.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect With Boiler Installation From GEM

At GEM, we handle every step of your boiler installation so you can relax. Our approach combines professional care with clear communication, so you’ll know exactly what’s happening at each stage. Here’s what you can expect:

Book online or by phone at a time that works for you. GEM’s customer service team coordinates with our technicians to plan your installation.

Your technician evaluates your current system, measures your home’s heating needs, and recommends the ideal boiler for your space. We provide a clear, detailed estimate, including available rebates and financing options, so you know the full cost before we begin.

Our team arrives on time and fully prepared. We remove your old system safely, protect your home during installation, and install your new boiler.

Once installation is complete, we test your system to ensure optimal performance and safety. We explain how to operate your new boiler and answer any questions, leaving you confident in your home’s heating system.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9076 reviews
Excellent service in every respect: starting with the salesperson, Peter Dallas; Sean, the installation coordinator; and, of course, the installers Joe & Cristar!!
Pete was extremely professional, friendly, understanding and very flexible when negotiating the final price.
After 28 years of using a Lennox central heating and air conditioning system, we decided was time to get new systems and we went with Carrier this time, a highly respected brand too backed by GEM Plumbing as a certified provider. Both the sales process and the speed of the installation were incredibly efficient. We spoke with Peter on a Tuesday morning , and by 3:00 p.m. on Friday of same week the installation was complete. We were lucky enough to have Joe Medeiros and Cristar Fig from GEM as our technicians!
Let me tell you, this duo is exceptional! They are very young but possess extensive knowledge and a fantastic attitude. I was truly impressed by their technical work and their courtesy. These two technicians are a great asset to GEM and WE would love them to be recognized! We are very happy at home; the air conditioning system works wonderfully! And We can’t wait to use this coming winter our new furnace too!
Thanks to Peter, Sean, Joe, and Cristar for their amazing job!!
Sincerely
Mary
ALecs Reyes was the best!!! Extremely knowledgeable and professional. He turned our terrible experience with our last contractor into a positive outcome . I will add that he was a fantastic mentor to the helper he brought along today. ALecs is the kind of employee every business owner searches for….Good luck in your career at Gem Alec’s!!!
Great service and very personable rep. I am very happy that I contacted GEM.
Nicole was great. Super nice, super helpful and quick. I wish I was as effusive about the exorbitant prices that GEM charges.
Super great people and service!
We had been struggling to find a plumber for a month! GEM was available and took us in immediately when others were ignoring our calls! We now have hot water again. I can shower in peace.
Richard was on schedule and very honest and transparent regarding the failed part and freely answered questions about the HVAC system overall.
Update!
July 2026 — I just had Tim F from GEM ground my 21' above ground pool. Service was quick & excellent as usual! Highly recommend GEM electricians, plumbing & HVAC! They're fantastic!

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June 2026 — Just had John P from GEM provide maintenance on my central AC unit. He was fantastic! Explained everything and performed his work efficiently with great communication andcrespect for my home! He was just great! I appreciate being able to get an appt so quickly with GEM. It's so helpful to be able to schedule appointments around my availability and as a FT worker who commutes via rail, I value that scheduling flexibility. Their work is exceptional. I highly recommend GEM!

The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Timely, helpful, and knowledgable! Took time to explain things thoroughly
Bob was on time, did a good job and was very helpful.
Problem was taken care of, and further service was recommended for our consideration. Nick was friendly and explained things really well. Overall would highly recommend thank you.
Hands down the best service, communication is top notch. My Ac and furnace needed to be replaced and I must say Alecs Reyes and team were amazing, polite and professional and informative every step of the way. I highly recommend Gem.
The men we're totally professional and friendly they did a great job cleaned up after themselves and everything looks great!!
fantastic technician and service!
Very knowledgeable, hard-working and personable and would have Highly recommend GEM for work in heating cooling
Great having GEM here for Installation of heating system – From start to finish : very professional, got the job done in a helpful and timely and efficient way: helping me feel ready this year For the heating season, Thank you Gem!
Gem responded within 4-5 hours when we had no ac. Great job by Joseph & Nem! They explained exactly what they were going to do. They were courteous & polite answering all our concerns & questions. Very professional!!!
Lydia & Charlie Wilson
Great service !
The technician did a great job!
Very satisfied with the work .
The technician was pleasant and respectful of my home.
David S. is a knowledgeable, courteous and effective HVAC technician. He was quick to diagnose the problem, provide a stopgap repair and return early the next morning to replace the faulty equipment. I highly recommend him.
John called ahead and let us know when he would arrive, and he was on time! While he offered more services than we wanted, he was happy to do just what we asked for. He did a great job and the pricing was standard. We definitely recommend GEM.
Knowledgeable, professional, courteous, and very hard-working
I needed the outside spigots replaced. They were able to accommodate my schedule. Everyone I spoke with at GEM was very kind and knowledgeable.
Shout out to Joseph Houston who was the one to do the work at my house. He was very nice and explained things to me.
Overall I am very happy with GEM
Roberto provided an excellent review and proposal for a new mini split system. He was very thorough and answered all our questions. We agreed to the terms the next day then the installation was performed the following day! The installation team was top notch! They handled all the installation from the electrical, air handler and the heat pump. We couldn't be happier and highly recommend GEM pluming and heating!
Ryan Sandbach was knowledgeable, professional and very personable! They were here for a free estimate and in the end there was nothing I needed immediately. Ryan was very happy to continue to discuss all of my thoughts and concerns in my old home. He never did a hard sell and I look forward to calling GEM/ Ryan in the future.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Common Signs You Need a New Boiler

Knowing when to replace your boiler can prevent costly repairs and keep your home warm and safe.

Watch for these signs:

If you’re constantly calling for service, it may be time for a modern system that won’t leave you in the cold on a chilly night. Frequent breakdowns can also be a sign that parts are wearing out faster than they can be replaced, signaling the need for a full upgrade.

Older boilers lose effectiveness over time. A new high-efficiency model can save money and improve comfort. Even small spikes in monthly heating costs may indicate your system is struggling to maintain consistent performance.

If some rooms are too warm while others stay chilly, it’s often a sign your system isn’t distributing heat evenly. This can also mean your boiler is straining to properly heat your home, which can shorten its lifespan and lead to higher energy costs.

Rattling, banging, or other unusual sounds can signal failing components that require professional inspection. Ignoring these noises can result in more serious damage or costly repairs down the road.

Benefits of Upgrading to a New Boiler

A new boiler not only warms your home but also boosts comfort and efficiency.

Whether you’ve been using a boiler for years or you’re looking to install one for the first time, knowing about the main benefits of boilers can make your decision easier. Here are the key benefits:

A new boiler provides steady, even heat across your home. You won’t have to deal with cold spots, fluctuating temperatures, or unpredictable performance during New England’s harsh winters.

Modern boilers operate more cost-effectively than older models by using less fuel to heat your home. This can lower your monthly energy bills and reduce your carbon footprint.

Today’s boilers include safety enhancements like automatic shutoff, leak detection, and advanced pressure monitoring. These features help protect your home and family.

Why Homeowners Trust GEM for Boiler Installation

When it comes to replacing or installing a new boiler, homeowners rely on GEM for expert guidance, local knowledge, and quality service.

Here’s why homeowners pick GEM:

GEM has served Rhode Island and Southeastern Massachusetts for decades. Our NATE-certified technicians deliver hands-on experience and deep understanding of New England homes.

From HVAC and plumbing to electrical needs, GEM handles it all in-house. You don’t need multiple contractors – just one company you can trust.

From our friendly call center staff to our professional technicians, GEM treats your home like it’s our own. We show up on time, respect your space, and stand by our work.

We believe homeowners should know exactly what to expect. GEM provides straightforward estimates, explains your options clearly, and never pushes equipment you do not need.

GEM installs high-efficiency boilers from trusted manufacturers that perform well in New England winters. Our team makes sure every system is sized correctly and installed for long-term reliability.

Our relationship does not end when the job is done. GEM offers maintenance plans, responsive service, and dependable support to keep your boiler running safely and efficiently for years to come.

During construction of house, gas water boiler tank was installed

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Boiler Installation With GEM

With more than 75 years of experience, a fleet of 500 trucks, and 700 skilled employees, GEM makes boiler installation straightforward and reliable.

From the first consultation to the final inspection, GEM guides you every step of the way with honest, professional service. Upgrade your heating system today and enjoy safe, efficient, and consistent warmth for years to come. Call us or schedule your appointment online for boiler installation service.

GEM technician in front of service truck


Other HVAC Services You May Need


Frequently Asked Questions About Boiler Installation

How do I know if it’s time to replace my boiler?

If your boiler is 10-15+ years old, has frequent repairs, uneven heating, or rising energy bills, it’s likely time for an upgrade. GEM technicians can inspect your system and recommend the best solution.

What size boiler do I need?

The right size boiler depends on your home’s square footage, layout, insulation, and heating demands. GEM’s team performs a load calculator to recommend the ideal system for efficiency and comfort.

How long does boiler installation take?

Most installations can be completed in one day. GEM’s licensed technicians handle the entire process safely and ensure your new system is fully tested before leaving.

How do I maintain my new boiler?

Routine maintenance is key. GEM’s Home Comfort Club offers annual tune-ups, priority service, and exclusive discounts to keep your boiler running efficiently.

Can I install a boiler in my home?

Yes, most homes can have a boiler installed, as long as there’s space for the unit and proper venting, gas, and electrical connections. A licensed professional can confirm what type of boiler works best for your home.

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