Dependable Boiler Solutions from Rhode Island’s Trusted Experts

Your home should be a warm, safe haven – especially when the cold hits across Rhode Island and Southeastern Massachusetts. With the right heating system, you can keep your family comfortable all winter long.

A modern boiler delivers consistent heat while helping lower energy costs, giving you peace of mind and control over your home’s comfort. Whether you’re replacing an old system or installing a boiler in a new home, GEM Plumbing & Heating Services, LLC puts your needs first.

We guide you in choosing the right system, handle professional installation, and provide ongoing support so your boiler runs efficiently and safely for years. With same-day service, licensed technicians, and transparent, upfront pricing, upgrading your home’s heating system has never been easier. Take the first step toward a warmer, worry-free home by contacting GEM today to schedule your boiler installation.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Need a New Boiler? GEM Is the Company to Trust!

GEM isn’t a distant, nationwide chain – we’re local to Rhode Island and Southeastern Massachusetts, serving neighbors just like you.

Our NATE-certified technicians are also part of a Carrier Factory Authorized Dealer team, bringing expert knowledge and trusted products to every installation. We understand the heating challenges of New England winters, from historic homes with unique layouts to modern constructions that require precise efficiency. When it’s time for a new boiler, we offer same-day, professional installation with transparent pricing. GEM ensures the job is done right the first time, so your home stays warm and your stress stays low.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect With Boiler Installation From GEM

At GEM, we handle every step of your boiler installation so you can relax. Our approach combines professional care with clear communication, so you’ll know exactly what’s happening at each stage. Here’s what you can expect:

Book online or by phone at a time that works for you. GEM’s customer service team coordinates with our technicians to plan your installation.

Your technician evaluates your current system, measures your home’s heating needs, and recommends the ideal boiler for your space. We provide a clear, detailed estimate, including available rebates and financing options, so you know the full cost before we begin.

Our team arrives on time and fully prepared. We remove your old system safely, protect your home during installation, and install your new boiler.

Once installation is complete, we test your system to ensure optimal performance and safety. We explain how to operate your new boiler and answer any questions, leaving you confident in your home’s heating system.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8551 reviews
I found my water heater leaking on a Friday late afternoon called GEM the came out explained everything to my and gave me quote..came to my house the next morning and installed the new water heater and explained everything to me.. very good to deal with.
Christopher, John, Steven, Brody and Joseph were all punctual and attentive. Great to meet so many great crew members. Getting the problem fixed and keeping me aware of future needs with my equipment before they become real issues. I appreciated the staff immensely from the technicians to the call team members.
GEM did good job in closing the ceilin and matching to the existing pattern
Fantastic, and quick service! Tyler was extremely polite and an accomplished HVAC person. He explained the problem with my AC unit in great detail, and fixed it in no time at all. He also offered to incorporate my seasonal maintenance into this visit, which I am very pleased with. I recommend Tyler on every level!! Virginia Fay. 👍
Efficient and informative and friendly service, thank you!
This is definitely a five star review and if you had more stars, I would grant those as well. Jordan is an amazing young man. He is respectful knowledgeable and extremely patient. Fixed/updated everything that needed it in a very timely manner and checked everything twice. Now I’m going to request his coming back next time!!
Jared was great, super knowledgeable super personable, easy to work with.
I cannot say enough good things about this company! From getting the initial walk through done, to designing the ductwork, and executing their plan, every step has been amazing. They got the work done incredibly fast, cleaned up after themselves, and offered very high quality systems. Highly recommend!
Outstanding service, prompt courteous and knowledgeable
Team arrived exactly when expected. Knowledgeable and efficient. Richard F was able to diagnosis and fix a problem with our AC in short order. Continue to highly recommend.
The GEM plumbers were fantastic. They hooked up a new spigot and a back flow preventer for the drip irrigation system I will have installed soon. They explained everything, they were fast and respected my home during the job. I highly recommend GEM for your next plumbing repair or upgrade.
Today Nicole from GEM extended the pipe and added a female adapter for the irrigation system. She was speedy and fantastic!
Josh was very pleasant, helpful and efficient. He worked on adding a valve to our boiler. Not sure how to answer other questions.
Called GEM this morning when I discovered that our water heater decided to stop working some time in the night. Ari in the office was extremely nice and was able to schedule a technician to come out same day. John was great, super helpful, and knowledgeable. He explained the system we have and what was going on. He was great with answering my questions and I really appreciated his taking the time to go over the various components of the water heater as well as answering my questions about their membership maintenance program. I look forward to working with GEM moving forward.
Professional installers from start to finish.
Douglas V. was prompt, provided great service and quality work. Douglas is professional and knowledgeable in his field. Highly recommend for HVAC repairs and maintenance needs.
Very nice technicians polite and did a great job tune up on my generator thank you
Aaron came for a 2nd successful visit. This time to figure out the cause of low/no water pressure in some of our H&C setups for 5 bathroom sinks. He left with 3 sinks H&C flowing freely & demonstrated the need for 2 new faucet installations so Hot H2O could be restored to the remaining sinks. Much appreciated as others had immediately started talking about replacing pipes without investigating less complicated solutions. As before, Aaron was a professional pleasure to have in our home & pricing will be the only holdup for us to continue with the faucet installations. Due to him, I have high hopes for the GEM electrician arriving next week & the HVAC maintenance later this month.
Courteous friendly service people, give complete information about work needed.
Those guys were awesome. They were very respectful and professional.
We have been a customer of Gem plumbing for a long time, yesterday Alexander R was out, He was the very best technician we have ever had. He was polite, considerate professional, detailed, informative and very thorough. Thank you for being a company that we can trust. we have always been happy with all your technicians and your work. A company we can count on that is saying something in today’s market.
Timely and professional service. Took the time and effort to complete job in the right way.
Very helpful in getting to me earlier than expected during the heat wave. I would recommend GEM to everyone.
Chris did a great job. Very pleasant and professional!
Great team came to fix our leaking pipe. Truly professional. Did what needed to be done and were extremely well versed in codes and fixing mistakes of the past.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Common Signs You Need a New Boiler

Knowing when to replace your boiler can prevent costly repairs and keep your home warm and safe.

Watch for these signs:

If you’re constantly calling for service, it may be time for a modern system that won’t leave you in the cold on a chilly night. Frequent breakdowns can also be a sign that parts are wearing out faster than they can be replaced, signaling the need for a full upgrade.

Older boilers lose effectiveness over time. A new high-efficiency model can save money and improve comfort. Even small spikes in monthly heating costs may indicate your system is struggling to maintain consistent performance.

If some rooms are too warm while others stay chilly, it’s often a sign your system isn’t distributing heat evenly. This can also mean your boiler is straining to properly heat your home, which can shorten its lifespan and lead to higher energy costs.

Rattling, banging, or other unusual sounds can signal failing components that require professional inspection. Ignoring these noises can result in more serious damage or costly repairs down the road.

Benefits of Upgrading to a New Boiler

A new boiler not only warms your home but also boosts comfort and efficiency.

Whether you’ve been using a boiler for years or you’re looking to install one for the first time, knowing about the main benefits of boilers can make your decision easier. Here are the key benefits:

A new boiler provides steady, even heat across your home. You won’t have to deal with cold spots, fluctuating temperatures, or unpredictable performance during New England’s harsh winters.

Modern boilers operate more cost-effectively than older models by using less fuel to heat your home. This can lower your monthly energy bills and reduce your carbon footprint.

Today’s boilers include safety enhancements like automatic shutoff, leak detection, and advanced pressure monitoring. These features help protect your home and family.

Why Homeowners Trust GEM for Boiler Installation

When it comes to replacing or installing a new boiler, homeowners rely on GEM for expert guidance, local knowledge, and quality service.

Here’s why homeowners pick GEM:

GEM has served Rhode Island and Southeastern Massachusetts for decades. Our NATE-certified technicians deliver hands-on experience and deep understanding of New England homes.

From HVAC and plumbing to electrical needs, GEM handles it all in-house. You don’t need multiple contractors – just one company you can trust.

From our friendly call center staff to our professional technicians, GEM treats your home like it’s our own. We show up on time, respect your space, and stand by our work.

We believe homeowners should know exactly what to expect. GEM provides straightforward estimates, explains your options clearly, and never pushes equipment you do not need.

GEM installs high-efficiency boilers from trusted manufacturers that perform well in New England winters. Our team makes sure every system is sized correctly and installed for long-term reliability.

Our relationship does not end when the job is done. GEM offers maintenance plans, responsive service, and dependable support to keep your boiler running safely and efficiently for years to come.

During construction of house, gas water boiler tank was installed

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Boiler Installation With GEM

With more than 75 years of experience, a fleet of 500 trucks, and 700 skilled employees, GEM makes boiler installation straightforward and reliable.

From the first consultation to the final inspection, GEM guides you every step of the way with honest, professional service. Upgrade your heating system today and enjoy safe, efficient, and consistent warmth for years to come. Call us or schedule your appointment online for boiler installation service.

GEM technician in front of service truck


Other HVAC Services You May Need


Frequently Asked Questions About Boiler Installation

How do I know if it’s time to replace my boiler?

If your boiler is 10-15+ years old, has frequent repairs, uneven heating, or rising energy bills, it’s likely time for an upgrade. GEM technicians can inspect your system and recommend the best solution.

What size boiler do I need?

The right size boiler depends on your home’s square footage, layout, insulation, and heating demands. GEM’s team performs a load calculator to recommend the ideal system for efficiency and comfort.

How long does boiler installation take?

Most installations can be completed in one day. GEM’s licensed technicians handle the entire process safely and ensure your new system is fully tested before leaving.

How do I maintain my new boiler?

Routine maintenance is key. GEM’s Home Comfort Club offers annual tune-ups, priority service, and exclusive discounts to keep your boiler running efficiently.

Can I install a boiler in my home?

Yes, most homes can have a boiler installed, as long as there’s space for the unit and proper venting, gas, and electrical connections. A licensed professional can confirm what type of boiler works best for your home.

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