Dependable Boiler Solutions from Rhode Island’s Trusted Experts

Your home should be a warm, safe haven – especially when the cold hits across Rhode Island and Southeastern Massachusetts. With the right heating system, you can keep your family comfortable all winter long.

A modern boiler delivers consistent heat while helping lower energy costs, giving you peace of mind and control over your home’s comfort. Whether you’re replacing an old system or installing a boiler in a new home, GEM Plumbing & Heating Services, LLC puts your needs first.

We guide you in choosing the right system, handle professional installation, and provide ongoing support so your boiler runs efficiently and safely for years. With same-day service, licensed technicians, and transparent, upfront pricing, upgrading your home’s heating system has never been easier. Take the first step toward a warmer, worry-free home by contacting GEM today to schedule your boiler installation.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Need a New Boiler? GEM Is the Company to Trust!

GEM isn’t a distant, nationwide chain – we’re local to Rhode Island and Southeastern Massachusetts, serving neighbors just like you.

Our NATE-certified technicians are also part of a Carrier Factory Authorized Dealer team, bringing expert knowledge and trusted products to every installation. We understand the heating challenges of New England winters, from historic homes with unique layouts to modern constructions that require precise efficiency. When it’s time for a new boiler, we offer same-day, professional installation with transparent pricing. GEM ensures the job is done right the first time, so your home stays warm and your stress stays low.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What to Expect With Boiler Installation From GEM

At GEM, we handle every step of your boiler installation so you can relax. Our approach combines professional care with clear communication, so you’ll know exactly what’s happening at each stage. Here’s what you can expect:

Book online or by phone at a time that works for you. GEM’s customer service team coordinates with our technicians to plan your installation.

Your technician evaluates your current system, measures your home’s heating needs, and recommends the ideal boiler for your space. We provide a clear, detailed estimate, including available rebates and financing options, so you know the full cost before we begin.

Our team arrives on time and fully prepared. We remove your old system safely, protect your home during installation, and install your new boiler.

Once installation is complete, we test your system to ensure optimal performance and safety. We explain how to operate your new boiler and answer any questions, leaving you confident in your home’s heating system.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9224 reviews
I was not a service call. It’s just a yearly check up on the air conditioner. I did not meet Thomas personally, but my wife said he was very nice man. you must’ve needed a garden hose for something. I noticed it was moved, but it was wrapped very nicely and put back where where he found it. I appreciate that. overall, we were very pleased with the service. Thank you.
Outstanding
Extremely happy
fantastic technician and service!
Great company to work with! Good communication, availability and the plumbers who came to pull a gas line were professional. Would definitely use their services again.
We received great service and happy with the results!
Tony and Kevin were great, very professional and very knowledgeable- they listened to what I thought was going on, started there and quickly solved the A/C airflow issue. In this day and age and how expensive everything seems to be it was refreshing that Tony seemed very aware of pricing and as a result of their experience and efficiency make the bill very reasonable
Aaron was knowledgeable and extremely helpful
Technicians Steve Gray and Chase were Outstanding in every detail from presentation to knowledge , expertise and commitment to resolving my problem. I am a very please customer and I just need to say Steve and Chase represent your company extremely well. I will continue to be a very loyal customer. Thank you
Xavier and Mike did an excellent job.
We were very happy with the Service! Jacob and his “understudy” showed a very professional and efficient service. Jacob seem to be very experienced, and knowledgeable, and can think outside of the box. For over 20 years every time we had the boiler serviced, louvre was recommended as a solution for the low air supply.. Jacob saw the unused 4 inch dryer duck which is already in place and with minor modification can provide more air, which I thought was a brilliant idea. Highly recommend this team to anyone!
Nicholas from GEM was very informative and fixed our problems and gave good advice. Thank you!
Generator maintenance. Excellent in all respects.
Douglas is terrific!
Orlando and Marcello are true superstars of your business! Polite, very quick at helping me fix my problem with my Plumbing. The whole process from start to finish was handled beautifully thank you so much for making a stressful situation so much easier!
Excellent work on a variety of household electrical needs. Service techs were professional, friendly, and all work done to high standards!
Excellent service! Gem Plumbing was professional, responsive, and arrived on time. They quickly identified the issue with the roof drain pipe, clearly explained the repair, and completed the work efficiently. The quality of the workmanship was excellent, and everything was left clean when the job was finished. I would definitely recommend them to anyone looking for a reliable plumber.
Excellent service with clear explanation. On time, friendly professional communication. Issues resolved with creativity!
Cory was very knowledgeable and respectful.
The technical aspects of the job he explained so I could understand.
Great all around for a large on-demand heating installation project . Very talented team. Very impressed . Will definitely use GEM in the future
I had a great experience with my recent HVAC appointment. David the technician was punctual, polite, and very thorough while performing the annual maintenance of both our heating and cooling systems. He explained what was doing, reviewed the results of the tests that were done and provided estimates for potential future component replacement.
Jim P
Punctual, professional, polite. Everything was done to my liking and reviewed with me when completed. If you want it done right, call GEM!

Joan handled our house today. Great technician.
Hands down the best service, communication is top notch. My Ac and furnace needed to be replaced and I must say Alecs Reyes and team were amazing, polite and professional and informative every step of the way. I highly recommend Gem. Update I also had them move my electrical panel which was not up to code and was the worst thing they have ever seen lol the team who handled the move was amazing once again fantastic work by the gem team!
Efficient professional and quick service excellent!! Thank you Eric
Devontay Vaz and his colleague did an excellent job servicing our scheduled maintenance on our Heating and Cooling Mini Split system which is part of our Maintenance Plan. They took the time to explain the process from start to finish. They also made sure to explain the future unit maintenance after the summer season, which we found VERY helpful. We have been members of Gem Heating and Plumbing for years now. As always, the technicians were polite, professional, and knowledgeable about their work. With life being busy, Gem always call us as a reminder to make these scheduled appointments. Thank you, Gem Plumbing!!
John is great.

GEM technician portrait in front of GEM service truck

(833) 222-2953

Common Signs You Need a New Boiler

Knowing when to replace your boiler can prevent costly repairs and keep your home warm and safe.

Watch for these signs:

If you’re constantly calling for service, it may be time for a modern system that won’t leave you in the cold on a chilly night. Frequent breakdowns can also be a sign that parts are wearing out faster than they can be replaced, signaling the need for a full upgrade.

Older boilers lose effectiveness over time. A new high-efficiency model can save money and improve comfort. Even small spikes in monthly heating costs may indicate your system is struggling to maintain consistent performance.

If some rooms are too warm while others stay chilly, it’s often a sign your system isn’t distributing heat evenly. This can also mean your boiler is straining to properly heat your home, which can shorten its lifespan and lead to higher energy costs.

Rattling, banging, or other unusual sounds can signal failing components that require professional inspection. Ignoring these noises can result in more serious damage or costly repairs down the road.

Benefits of Upgrading to a New Boiler

A new boiler not only warms your home but also boosts comfort and efficiency.

Whether you’ve been using a boiler for years or you’re looking to install one for the first time, knowing about the main benefits of boilers can make your decision easier. Here are the key benefits:

A new boiler provides steady, even heat across your home. You won’t have to deal with cold spots, fluctuating temperatures, or unpredictable performance during New England’s harsh winters.

Modern boilers operate more cost-effectively than older models by using less fuel to heat your home. This can lower your monthly energy bills and reduce your carbon footprint.

Today’s boilers include safety enhancements like automatic shutoff, leak detection, and advanced pressure monitoring. These features help protect your home and family.

Why Homeowners Trust GEM for Boiler Installation

When it comes to replacing or installing a new boiler, homeowners rely on GEM for expert guidance, local knowledge, and quality service.

Here’s why homeowners pick GEM:

GEM has served Rhode Island and Southeastern Massachusetts for decades. Our NATE-certified technicians deliver hands-on experience and deep understanding of New England homes.

From HVAC and plumbing to electrical needs, GEM handles it all in-house. You don’t need multiple contractors – just one company you can trust.

From our friendly call center staff to our professional technicians, GEM treats your home like it’s our own. We show up on time, respect your space, and stand by our work.

We believe homeowners should know exactly what to expect. GEM provides straightforward estimates, explains your options clearly, and never pushes equipment you do not need.

GEM installs high-efficiency boilers from trusted manufacturers that perform well in New England winters. Our team makes sure every system is sized correctly and installed for long-term reliability.

Our relationship does not end when the job is done. GEM offers maintenance plans, responsive service, and dependable support to keep your boiler running safely and efficiently for years to come.

During construction of house, gas water boiler tank was installed

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Boiler Installation With GEM

With more than 75 years of experience, a fleet of 500 trucks, and 700 skilled employees, GEM makes boiler installation straightforward and reliable.

From the first consultation to the final inspection, GEM guides you every step of the way with honest, professional service. Upgrade your heating system today and enjoy safe, efficient, and consistent warmth for years to come. Call us or schedule your appointment online for boiler installation service.

GEM technician in front of service truck


Other HVAC Services You May Need


Frequently Asked Questions About Boiler Installation

How do I know if it’s time to replace my boiler?

If your boiler is 10-15+ years old, has frequent repairs, uneven heating, or rising energy bills, it’s likely time for an upgrade. GEM technicians can inspect your system and recommend the best solution.

What size boiler do I need?

The right size boiler depends on your home’s square footage, layout, insulation, and heating demands. GEM’s team performs a load calculator to recommend the ideal system for efficiency and comfort.

How long does boiler installation take?

Most installations can be completed in one day. GEM’s licensed technicians handle the entire process safely and ensure your new system is fully tested before leaving.

How do I maintain my new boiler?

Routine maintenance is key. GEM’s Home Comfort Club offers annual tune-ups, priority service, and exclusive discounts to keep your boiler running efficiently.

Can I install a boiler in my home?

Yes, most homes can have a boiler installed, as long as there’s space for the unit and proper venting, gas, and electrical connections. A licensed professional can confirm what type of boiler works best for your home.

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