Dependable Boiler Solutions from Rhode Island’s Trusted Experts

Your home should be a warm, safe haven – especially when the cold hits across Rhode Island and Southeastern Massachusetts. With the right heating system, you can keep your family comfortable all winter long.

A modern boiler delivers consistent heat while helping lower energy costs, giving you peace of mind and control over your home’s comfort. Whether you’re replacing an old system or installing a boiler in a new home, GEM Plumbing & Heating Services, LLC puts your needs first.

We guide you in choosing the right system, handle professional installation, and provide ongoing support so your boiler runs efficiently and safely for years. With same-day service, licensed technicians, and transparent, upfront pricing, upgrading your home’s heating system has never been easier. Take the first step toward a warmer, worry-free home by contacting GEM today to schedule your boiler installation.

(833) 222-2953

GEM Technicial Inside Van


(833) 222-2953

Need a New Boiler? GEM Is the Company to Trust!

GEM isn’t a distant, nationwide chain – we’re local to Rhode Island and Southeastern Massachusetts, serving neighbors just like you.

Our NATE-certified technicians are also part of a Carrier Factory Authorized Dealer team, bringing expert knowledge and trusted products to every installation. We understand the heating challenges of New England winters, from historic homes with unique layouts to modern constructions that require precise efficiency. When it’s time for a new boiler, we offer same-day, professional installation with transparent pricing. GEM ensures the job is done right the first time, so your home stays warm and your stress stays low.


Skilled employees

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Years in Business

Emergency Service


What to Expect With Boiler Installation From GEM

At GEM, we handle every step of your boiler installation so you can relax. Our approach combines professional care with clear communication, so you’ll know exactly what’s happening at each stage. Here’s what you can expect:

Book online or by phone at a time that works for you. GEM’s customer service team coordinates with our technicians to plan your installation.

Your technician evaluates your current system, measures your home’s heating needs, and recommends the ideal boiler for your space. We provide a clear, detailed estimate, including available rebates and financing options, so you know the full cost before we begin.

Our team arrives on time and fully prepared. We remove your old system safely, protect your home during installation, and install your new boiler.

Once installation is complete, we test your system to ensure optimal performance and safety. We explain how to operate your new boiler and answer any questions, leaving you confident in your home’s heating system.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8686 reviews
Two Gem workers showed up to do annual service on time. Dave and his coworker were friendly, professional and excellent communicators.
The professionals from Gem came to our house to fix a leaky well pump. Fortunately, they diagnosed the problems, and were able to replace our well and tank all in one day. They showed me how bad the pump and tank were, gave us options, gave us estimate. After everything was installed they tested everything to make sure it was in working order. I had a great experience, and I would highly recommend using them. I cannot thank them enough.
Chris and Nem cleaned & checked the parts of my A/C system making sure all was functioning properly. Both helped me have a better understanding of how the unit works & things to consider as upgrades to the HVAC system. Based on their visit I plan to renew my annual maintenance plan.
Quick appointment, resolution and everything‘s working great
Great experience. On time, pleasant and performed work efficiently.
Excellent professional service. Joseph explained everything about our annual A/C maintenance service. He is a fine representative for GEM.
Dovantay was very knowledgeable and professional.Dovantay did a great job.
Was able to get an appt right away and excellent technicians
GEM customer service and technicians are great. They communicate with you, are prompt, courteous and very knowledgible.
Quality work, fast response time. Great staff and incredible technicians.
Thanks for your excellent service.
Scott was kind and very welcomed , explained what the issue could be and recommended few option , he was very thorough and knowledgeable.
Luis and Edwin did an OUTSTANDING job in replacing my old furnace with a new one. They were thorough in every aspect of the job. From removal to the new install and clean up. Very professional and answered any questions I had. I can't thank them enough for the excellent Jobe they performed. 👍👍👍👍
He was on time , very professional, and knew how to correct our plumbing problem9 on
Excellent service, highly recommended. We had a ceiling fan replaced with a chadelier on a cathedral ceiling. It was not that easy, and they did a great job!
Knew his business well, was extremely friendly and patient with me. Overall, just a very pleasant experience.
Anthony Pena was SUPER !

Labor Price was RIDICULOUSLY Overpriced !!!!
Outstanding evaluation of mini split 2 heads and the exterior fan. Excellent service for better maintenance going forward. Detailed inspection and testing of all components including outside line bundles and their likely performance considering deterioration to date. Options, benefits and costs compared and explained. Decisions made and work performed immediately and perfectly!!! Thank you Richard and later for satisfaction follow up. Calling GEM is the best decision I have made as a homeowner. THANK YOU!!! To Eric, Genaro, Jacob, Leo, and your whole team for your superlative work ethic and dedication to the process from of dismantling our 80 year old boiler / hot water system to installation of our new tankless water heater system. And the GREAT clean up also! You are highly trained professionals and finely tuned team. Your attention to every detail and completion of each phase has made me a happy and confident customer.
Knowledgeable and friendly
Technician was very responsive and with great attention to detail.
I've dealt with Carmines for years. Decided to give them another job following their acquisition by GEM. Still the same good-hearted people. Paul came to our house & w/in minutes diagnosed the prob with our mini-split AC system: a clogged drain. He explained everything about the system; did a great job; & was a pleasure to speak with.
I contacted the office later with a billing inquiry later. Sonja in Customer Service resolved my call to my satisfaction. I will do business with GEM Carmine's again.
Josh and Kevin were fantastic. They showed up on time and were very helpful and professional. At every step of the process, they kept me informed. They tested the units and showed me and my wife how to operate and select the functions we like with our remote. Thank You GEM for a great job. Thanks Kevin and Josh for your professional manner and you're great work.
All options were explained with pros and cons of each. The Technician was extremely polite and professional in explaining the options and repairs that were needed.
Very happy with the service. The men were kind, professional, and did quality work. The whole process from booking the appointment to work being finished was very fast.
John was very conscientious

GEM technician portrait in front of GEM service truck

(833) 222-2953

Common Signs You Need a New Boiler

Knowing when to replace your boiler can prevent costly repairs and keep your home warm and safe.

Watch for these signs:

If you’re constantly calling for service, it may be time for a modern system that won’t leave you in the cold on a chilly night. Frequent breakdowns can also be a sign that parts are wearing out faster than they can be replaced, signaling the need for a full upgrade.

Older boilers lose effectiveness over time. A new high-efficiency model can save money and improve comfort. Even small spikes in monthly heating costs may indicate your system is struggling to maintain consistent performance.

If some rooms are too warm while others stay chilly, it’s often a sign your system isn’t distributing heat evenly. This can also mean your boiler is straining to properly heat your home, which can shorten its lifespan and lead to higher energy costs.

Rattling, banging, or other unusual sounds can signal failing components that require professional inspection. Ignoring these noises can result in more serious damage or costly repairs down the road.

Benefits of Upgrading to a New Boiler

A new boiler not only warms your home but also boosts comfort and efficiency.

Whether you’ve been using a boiler for years or you’re looking to install one for the first time, knowing about the main benefits of boilers can make your decision easier. Here are the key benefits:

A new boiler provides steady, even heat across your home. You won’t have to deal with cold spots, fluctuating temperatures, or unpredictable performance during New England’s harsh winters.

Modern boilers operate more cost-effectively than older models by using less fuel to heat your home. This can lower your monthly energy bills and reduce your carbon footprint.

Today’s boilers include safety enhancements like automatic shutoff, leak detection, and advanced pressure monitoring. These features help protect your home and family.

Why Homeowners Trust GEM for Boiler Installation

When it comes to replacing or installing a new boiler, homeowners rely on GEM for expert guidance, local knowledge, and quality service.

Here’s why homeowners pick GEM:

GEM has served Rhode Island and Southeastern Massachusetts for decades. Our NATE-certified technicians deliver hands-on experience and deep understanding of New England homes.

From HVAC and plumbing to electrical needs, GEM handles it all in-house. You don’t need multiple contractors – just one company you can trust.

From our friendly call center staff to our professional technicians, GEM treats your home like it’s our own. We show up on time, respect your space, and stand by our work.

We believe homeowners should know exactly what to expect. GEM provides straightforward estimates, explains your options clearly, and never pushes equipment you do not need.

GEM installs high-efficiency boilers from trusted manufacturers that perform well in New England winters. Our team makes sure every system is sized correctly and installed for long-term reliability.

Our relationship does not end when the job is done. GEM offers maintenance plans, responsive service, and dependable support to keep your boiler running safely and efficiently for years to come.

During construction of house, gas water boiler tank was installed

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Schedule Your Boiler Installation With GEM

With more than 75 years of experience, a fleet of 500 trucks, and 700 skilled employees, GEM makes boiler installation straightforward and reliable.

From the first consultation to the final inspection, GEM guides you every step of the way with honest, professional service. Upgrade your heating system today and enjoy safe, efficient, and consistent warmth for years to come. Call us or schedule your appointment online for boiler installation service.

GEM technician in front of service truck


Other HVAC Services You May Need


Frequently Asked Questions About Boiler Installation

How do I know if it’s time to replace my boiler?

If your boiler is 10-15+ years old, has frequent repairs, uneven heating, or rising energy bills, it’s likely time for an upgrade. GEM technicians can inspect your system and recommend the best solution.

What size boiler do I need?

The right size boiler depends on your home’s square footage, layout, insulation, and heating demands. GEM’s team performs a load calculator to recommend the ideal system for efficiency and comfort.

How long does boiler installation take?

Most installations can be completed in one day. GEM’s licensed technicians handle the entire process safely and ensure your new system is fully tested before leaving.

How do I maintain my new boiler?

Routine maintenance is key. GEM’s Home Comfort Club offers annual tune-ups, priority service, and exclusive discounts to keep your boiler running efficiently.

Can I install a boiler in my home?

Yes, most homes can have a boiler installed, as long as there’s space for the unit and proper venting, gas, and electrical connections. A licensed professional can confirm what type of boiler works best for your home.

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