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A More Comfortable Home Starts With the Right Air Handler

When your home’s heating or air conditioning isn’t working properly, it can throw off your whole day. Maybe the airflow has slowly weakened, certain rooms never warm up the way they should, or your heat pump struggles on the coldest nights.

You shouldn’t have to guess what’s causing the issue. You deserve clear guidance, skilled installation, and a long-term fix that brings comfort back to every room. That’s where GEM Plumbing & Heating Services, LLC comes in.

Since 1949, we’ve helped homeowners across Rhode Island and Southeast Massachusetts improve airflow, boost efficiency, and keep their HVAC systems running the way they should. Whether your air handler is failing or you’re upgrading it as part of a new heat pump system, we make the process simple and stress-free so you can get back to enjoying your home.

(833) 222-2953

GEM Technicial Inside Van


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How Does an Air Handler Work?

An air handler is the indoor unit of a heat pump that moves heated or cooled air throughout your home.

It contains the blower fan, coils, and filters that work together to circulate conditioned air through your ductwork. Think of it as the part of your HVAC system that makes sure the air actually reaches every room. With a heat pump, the air handler contains the coil that absorbs or releases heat, depending on the season, and the blower distributes that warmed or cooled air. It may also include electric heat strips that provide extra warmth on extremely cold days. A properly installed and maintained air handler ensures your system runs efficiently, maintains steady temperatures, and keeps air moving quietly and evenly through your home.


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What to Expect During Your Air Handler Installation With GEM

A smooth installation starts with clear communication. From the first visit to the final walkthrough, we keep the process simple.

A smooth installation starts with clear communication. From the first visit to the final walkthrough, our team keeps the process simple, explains what’s happening at each step, and makes sure you always know what to expect.

We begin by assessing your current air handler, checking airflow needs, and reviewing how everything works with your existing equipment. You’ll receive clear, practical recommendations that help you make informed decisions without unnecessary add-ons.

Once you approve the plan, our technicians remove the old equipment and install your new air handler according to code and manufacturer standards. We work efficiently, protect your home throughout the process, and clean up before we leave.

Before the job is finished, we test airflow, controls, refrigerant levels, and system performance. We’ll also walk you through how your new air handler works and what to expect in the weeks ahead, so you feel confident from day one.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9557 reviews
I’m very pleased with the work done by Cristian & his helper. Communication was very much appreciated – every question was answered and explained throughout the entire project. It’s rare to find someone who takes pride in their work these days. I would highly recommend GEM to anyone looking for a skilled contractor.
Dena Szylkonis
2 days ago
Had a leaking T&P relief valve on my water heater. Called GEM, they came out just a few hours later, replaced the valve with a new one, and they could not have been nicer or more professional. Very satisfied and grateful for their speed and knowledge. Would absolutely call on them again. I did not pay anything because I am under warranty.
Steve Janzen
2 days ago
Excellent work and highly recommended.
Been using this company for years and they have always provided great service from support to techs
Melissa Mello
2 days ago
We needed a new furnace. They sent someone out the next day to provide an Estimate. The price seemed reasonable and the discounts made it even better so I booked them to complete the job. I received a call later the same day and had the furnace installed the following day by Ethan and Kevin. The following Monday, my furnace would not fire. After evaluating the situation it was found that we needed to relocate our exhaust pipe. Ethan and Kevin were sent to do the job. The original installation was done in less than a day and assessing and relocating the exhaust pipe was done in a few hours. I am happy with the service.
tracey ott
2 days ago
We received great service and happy with the results!
Soccercezanne
2 days ago
Exceptional service and attention to details.
Emilio Guzman
2 days ago
The guys did an amazing job! They went above and beyond to help us understand the process. They took the time to make sure we were happy. They cleaned up the job site and made it look as if nothing happened. I highly recommend this team.
Donald Dos Vais
2 days ago
If l owned a business l’d hire Tom in a New York minute!! I would definitely not score a 10, but an eleven!!!!!!
Maggie C
2 days ago
Quick service, good communication. Reliable. Friendly staff.
Peek Peter Muth
2 days ago
Excellent service !! Very professional and honest
Cherie Richer
2 days ago
Problem with seeing same day as the request, very professional, knowledgeable, a pleasant young man also
Gerry N
3 days ago
There deserve more than five stars they're great people and do great work
Kim N
3 days ago
They fixed exactly what I needed! Very pleased. Definitely recommend!
Explained everything in detail. They were excellent in explaining and showing us how it works. Thank you
Ron Scarborough
3 days ago
David was very thorough, knowledgeable and professional. He paid attention to detail and explained everything to ensure we were satisfied with the work.
Rose Marsan
3 days ago
Technician was efficient.
Geoff Schoos
3 days ago
Both David C was excellent! Hecame on time, walked me through what needed to be done, and when completed showed me the final product. He was very professional, pleasant and respectful of our home. I strongly recommend him for any repairs needed.
Their $99 promotion — main drain cleaning + camera inspection — is a great deal. The guys who did the work were very systematic, surveying the drain pipe both before and after cleaning it out, and explaining what they found very clearly. They followed up with a proposal for fixing the pipe. I will of course bid out the repair, and I have no information about how efficient and economical they are for doing this work.
Percilla Perry
3 days ago
On time, and suggested further repair. Installed new furnace replacement.
jarrod Roach
3 days ago
Living on the Cape finding a reliable service company can be difficult. GEM is now my go to for HVAC and plumbing service.
> Five stars for Davontay V. He came out to our Foxborough building for a no-heat call, found a loose heat-call wire in minutes that the previous tech had walked right past, reconnected it, and there was no charge for the visit. Professional, fast, and honest. He's our requested tech from now on. Additionally, Davontay also put the lock cover back on, locked up every door, shut off the lights, and took care of a few small cleanup items that weren't part of his job — all without being asked. Great job!
James Webb
3 days ago
Brian from Gem did an excellent job installing my kitchen faucet!! He was very courteous and made sure everything was clean before he left.
sinclairhome
3 days ago
Efficient and clean electrical
Jodi Livermore
3 days ago
I was so grateful to get such quick, great service, especially on a holiday weekend. Devin was excellent, explaining everything to me and making recommendations. My go to company for all future plumbing needs!

GEM technician portrait in front of GEM service truck

(833) 222-2953

Signs You May Need a New Air Handler

Not sure whether it’s time to replace your air handler? These common symptoms often point to a failing or outdated air handler.

Here’s when we recommend considering a new air handler installation.

If some rooms feel comfortable while others barely receive airflow, internal components may be failing or your blower motor may be wearing out.

Grinding, squealing, or rattling often indicates worn bearings or loose components – signs the unit may be nearing the end of its lifespan.

A failing air handler uses more energy to move less air, which can increase your monthly utility costs.

If you’re scheduling repairs several times a year, replacing the air handler is typically more cost-efficient in the long run.

Different Types of Air Handlers From GEM

Different homes and HVAC setups call for different types of air handlers.

To find the right one for your home, it’s important to consider various factors and work with a professional who can evaluate your space, comfort needs, and existing system. GEM installs options that balance performance, efficiency, and cost. We offer:

These operate at one consistent speed. They’re affordable and reliable but may create noticeable temperature swings compared to newer technologies.

With both low and high settings, these offer improved airflow control, quieter performance, and better overall comfort.

These adjust motor speed continuously to match your home’s needs, delivering steady temperatures, excellent humidity control, and maximum energy efficiency.

Why Homeowners Trust GEM for Air Handler Installation

New England winters can be brutal. Choosing the right company matters, especially with a system that directly affects your home’s comfort and efficiency. We’re proud to help New England residents with all of their home’s Air Handler needs.

GEM started as a small, local shop and has grown into one of the region’s most trusted home service providers. Our decades of experience shape every installation.

With 500+ service trucks and over 700 trained employees, GEM has the capabilities and availability to complete your installation quickly and correctly.

We handle HVAC, plumbing, and electrical under one roof, so you never have to coordinate multiple contractors or worry about conflicting recommendations.

Our technicians carry top credentials, including NATE certification, Carrier Factory Authorized Dealer recognition, National Grid Value Plus Installer status, and Mass Save Heat Pump Installer approval.

Homeowners trust GEM because we explain your options clearly and price our work honestly. You’ll know what you’re getting, why it matters, and what it costs before any work begins, so there are no surprises along the way.

An air handler installation affects more than just your system. Our technicians protect your space, respect your schedule, and treat your home like it’s their own. From clean work areas to thorough cleanup, we make the experience as comfortable as the results.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Scheduling Air Handler Installation With GEM

When you’re ready to improve airflow and comfort in your home this winter, GEM is here to walk you through every step.

We assess your current system, explain your options in clear terms, review available rebates and financing, and schedule installation at a time that fits your routine. Reach out today, and let GEM restore comfort to your home.

GEM technician in front of service truck



Frequently Asked Questions About Air Handler Installation

How long does an air handler installation take?

Most installations are completed in a single day, but timing depends on your home’s layout, ductwork, and system design. Before work begins, GEM’s technicians explain the timeline so you know exactly what to expect and how long your system will be offline.

Should I replace my outdoor unit at the same time?

Not always. If your outdoor unit is in good condition and compatible with the new air handler, replacing one component may be the most cost-effective option. GEM evaluates both pieces of equipment to ensure they’re properly matched for efficiency, performance, and longevity.

What size air handler is right for my home?

Sizing depends on airflow needs, duct design, insulation levels, and the performance of your heating and cooling equipment. GEM takes detailed measurements and performs a full evaluation to make sure your new air handler is correctly matched and optimized for your home.

Will a new air handler help lower my energy bills?

In many cases, yes. Modern air handlers use high-efficiency motors and better airflow controls, reducing the strain on your HVAC system. When your system doesn’t work as hard, you’ll typically see more consistent comfort and lower energy costs.

How long does an air handler typically last?

Most last 10-15 years, but their lifespan varies based on maintenance, usage, and equipment quality. Routine tune-ups – especially through GEM’s Home Comfort Club – can keep your system running longer and help prevent major breakdowns.

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