Professional Water Heater Replacement Services

When your water heater is finished, you know it. Now you need a team that can handle the replacement quickly and correctly.

At GEM Plumbing & Heating Services, LLC, we provide professional water heater replacement services in Waltham. Whether your system has stopped working or it’s clearly at the end of its useful life, our licensed plumbers will help you choose the right replacement and get it installed properly. Give us a call today for water heater replacement services in Waltham.

(833) 222-2953


We Serve the Waltham Area

When you’ve decided to replace, you want a company that gets the job done without unnecessary delays.

Our local technicians treat every home as if it were their own. With a large team and stocked trucks serving the Greater Boston area, GEM has the capacity to complete your replacement efficiently. You’ve put up with a failing water heater long enough.

Years in Business

Skilled employees

Emergency Service

Trucks on the Road


(833) 222-2953

Same-Day Water Heater Replacement Services

Once you know it’s time, there’s no point in waiting.

Every day with a dying water heater brings you closer to a morning without hot water at all. GEM offers same-day replacement services in Waltham, getting your new system installed before your old one quits entirely. Our technicians arrive on schedule, confirm the plan, and complete the installation the same day.

GEM Makes the Water Heater Replacement Process Easy

You’ve already figured out that replacement is necessary. Let GEM take care of the rest.

GEM handles every step so you can move on.

You’ve made the decision, so let’s get it scheduled. Book online or call to set up an appointment. Our Waltham-area technicians often have same-day availability.

Our team reviews your current setup and identifies the best replacement options for your household. Since you already know you need a new unit, we focus on matching you with the right system.

Once you approve the plan, our licensed plumbers handle everything. We remove your old system, install the new one, and verify every connection is safe and meets code.

We confirm your new water heater operates correctly before we leave. We’ll show you how the system works and cover maintenance basics.

(833) 222-2953


GEM technician standing beside branded service van

(833) 222-2953

Here’s Why You Should Replace Your Water Heater

You already know your water heater needs replacing. Here’s what you gain by moving forward.

Your old unit has been wasting energy. New water heaters use less fuel or electricity to produce the same hot water, meaning lower bills starting immediately.

No more wondering if today is the day it finally quits. A new system delivers consistent hot water whenever your household needs it.

You’ve likely already spent money trying to extend its life. A new water heater ends those recurring repair expenses.

A modern, efficient water heater adds to your home’s value. Buyers appreciate systems that won’t need replacement anytime soon.

Why Waltham Residents Choose GEM for Water Heater Replacements

When you’ve decided it’s time for a new water heater, you want the work done right without runaround.

You don’t want to wait on parts or deal with unclear pricing. GEM delivers straightforward service with costs you understand before work begins.

Our plumbers serve Waltham and Middlesex County regularly. From the neighborhoods near Moody Street and the downtown area to the residential sections of Warrendale, South Waltham, and along the Charles River, we understand the plumbing systems in this city and treat each job with the attention we’d want at our own homes.

GEM has served the Greater Boston area since 1949. Seventy-five years of water heater replacements means we’ve handled every situation and can resolve yours efficiently.

GEM provides plumbing, HVAC, and electrical services. One company for your home’s major systems means one call when you need something done.

Our team size and inventory allow us to offer same-day water heater replacement across Waltham when needed.

You know what you need. We tell you what it costs upfront, with no surprises after the work is complete.

Your new water heater may qualify for Mass Save rebates. GEM helps you capture those savings and offers financing if you want to spread out the cost.

We install reliable water heaters from manufacturers we trust. Your new system will work correctly from day one.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9149 reviews
I had a clog in my kitchen sink drain and it was a mess. Colin was very respectful of my property and worked very efficiently. He cleaned up after the work was accomplished, the area was impeccable. I have used Gem in the past, and would not hesitate to recommend them in the future.
Nicole was great, very nice and knowledgeable!
Eric Governor from GEM came to my house today. I was very overwhelmed with the electrical issues I was having and he took his time explaining everything to me and what my options were. He didn’t leave until I understood what was needed. They were very nice and made me feel comfortable.
Chris was on time👍 polite, friendly and helpful. He was efficient as well. I plan on calling Gem P&H again when I need you. Thanks for your service.
Excellent service. What i believed was a small electrical issue, turned out to much more involved. Dory and Kevin spent hours "in surgery" correcting faulty wiring and got my system working again.
Very greatful. I found my new mechanical team.
Great service. Technician very courteous and knowledgeable
The best! They found some discounts for me and were more reasonable than other companies. They cleaned everything up were efficient and really nice. I’m so happy with my new boiler.
On Oct. 16 the heat in the house still wouldn’t work so GEM came out to find the problem. Harrison arrived at 9:00 and spent all day working on a solution. He kept me informed on what was happening all along the way. It turns out that it was several problems all related and by the end of the day another part had to be found. The next day Harrison and Erin were there bright and early and with the new part. Even with the new parts things were still not working right, so they contacted the tech team at Bryant headquarters and they were stumped. But Harrison and Erin solved the problem and now we have heat. They were terrific, very hard working, knowledgeable and professional and friendly. I’m very pleased.
The situation was an emergency septic issue. They showed up immediately and found the problem. Very professional.
Edgar was prompt, efficient and did a wonderful job.
Nick was fantastic, very good. Efficient.
And super friendly. Choose Nick at Gem everything. Highly recommended.
3rd time for GEM coming out
This time Ricky and I forgot his name , expertly assessed the problem and adhered to every detail inside and outside the house.
Charlene has dementia and they were so kind to her. This last time was a great experience thanks guys.
Super friendly and knowledgeable
We are very happy with our service. We had a leak that caused our water to be shut off. In no time Gem had it all figured out. Thank you Cesar and Alex. We really appreciated the great follow through. Very clean job. Water being put back on was amazing. They also handled all the ground work to make sure everyone was notified and they also pulled all the permits.
Devin did a great job. Resolved the problem quickly and accurately, was very prompt. Very nice guy.
Most excellent service, communication and courtesy highly recommend
Dori was pleasant and very professional. Took the time to explain everything.
This company has productive employees and they all work very well! Especially teams work together very well, I am very satisfied with their quick estimate & measurements & installation ! Thanks a lot for their work.
Joe was great so nice and very professional really did a great job servicing are unit
I received excellent service by a highly skilled technician. Clearly he is very knowledgeable and very efficient.
Phillip is top notch
GEM customer service and technicians are great. They communicate with you, are prompt, courteous and very knowledgible.
Very excellent technicians were knowledgeable easy to work with thoughtful
The technician Christopher was informative, knowledgeable and thorough.
Fast, efficient, courteous and tidy. Always there when you need them.

Keep Your New Water Heater in Top Shape with Routine Maintenance

You’re investing in a new system. Protect that investment with regular maintenance.

Sediment builds up, parts wear, and small issues become larger problems without attention. GEM offers professional maintenance services to keep your new water heater running efficiently for years. Call GEM today to learn more.

customer and technician interaction


GEM technician in front of service truck

Choose GEM for Water Heater Replacement Services in Waltham

You’ve made the decision. Now let’s get it done.

GEM has served Waltham homeowners for decades. We’re ready to get your new water heater installed quickly and correctly. Give us a call or contact us online today.



Water Heater Replacement FAQs

How quickly can GEM install my new water heater?

Most replacements are completed in two to four hours. Since you already know you need a new unit, we can often schedule same-day installation. Tankless systems may require additional time if modifications are needed.

Should I choose a tank or tankless water heater?

It depends on your household’s usage, available space, and budget. Tank water heaters cost less upfront and work well for most homes. Tankless models cost more initially but provide endless hot water and last longer. GEM’s plumbers can help you decide what makes sense for your Waltham home.

What rebates are available through Mass Save?

Mass Save offers rebates on qualifying high-efficiency water heaters, including heat pump models. GEM helps Waltham homeowners identify which models qualify and assists with the rebate paperwork.

Does GEM handle removal of my old water heater?

Yes. We disconnect and remove your old unit as part of every replacement. You don’t have to worry about disposal.