Technician working on a heating system

Even the most well-cared-for heat pump will inevitably need professional repairs. At GEM Plumbing & Heating, our team offers the 24/7 emergency heat pump repairs that families have relied on since 1949. With same-day service availability and an unparalleled commitment to service excellence, our licensed, certified technicians are prepared to handle any system failure you may encounter.

GEM Plumbing & Heating, We’re in your Neighborhood!


Our Heat Pump Services

With decades of service experience, GEM is proud to deliver a wide range of heat pump solutions designed to keep your home comfortable all year. We’re here whenever you need:

  • Heat pump repair: Our team specializes in repairing three types of heat pump systems — air-to-air, water-source, and geothermal units. We ensure swift resolutions to your system failures that restore total functionality quickly.
  • Heat pump installation: With plenty of financing options and rotating service specials, we strive to make your heat pump installation as easy and affordable as possible. We install Carrier and Mitsubishi systems.
  • Heat pump replacement: Our team offers free estimates on heat pump replacements when your unit is over 10 years old, requires constant repair, or experiences reduced efficiency, helping you make the most informed decision for your home comfort.
  • Heat pump maintenance: The best way to protect against unnecessary repairs and premature replacements is to invest in twice-annual heat pump maintenance designed to enhance efficiency, extend system lifespan, and increase reliability.

Signs You Need Heat Pump Repair

  • Quiet: Mini-split systems are quiet and powerful. Because they take up less space in your home, there’s no noisy condenser right outside your window.
  • Easy to install: Mini-splits are designed to improve comfort in a particularly hot or cold room. They can be installed with little disruption to your home or office. All that’s needed is a small hole in your wall to connect the indoor and outdoor components.
  • Flexible locations: Because they don’t require ductwork, you can install mini-split systems almost anywhere in your home. They’re great solutions for almost any room. Mini-splits come with an anti-allergen filter and prevent the cross-flow of contaminated air. Because they can be controlled individually, you can have the exact temperature you want in each room.
  • Energy efficient: Traditional AC systems lose up to 50% of their cooling efficiency as cold air travels through the ductwork. Because mini-split systems don’t use ductwork, they’re much more efficient. They only provide air in the desired rooms, so you don’t waste energy heating or cooling other rooms.

Schedule a heat pump repair in Rhode Island or Massachusetts by calling GEM today.

Why Choose Us?

As New England’s most trusted HVAC company since 1949, GEM proudly provides the exceptional heat pump solutions that Rhode Island and Massachusetts families trust. With 24-hour heat pump repair availability and a team of licensed, certified technicians, you can count on us to provide prompt, professional solutions that last the long term.

We strive to make your experience stress-free, offering financing options, upfront pricing, free estimates, and rotating coupons.

Schedule your heat pump repair online or call GEM today.

GEM technician in front of service truck