October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

A GEM employee standing smiling in front of a service truck

Finding Hidden Leaks, Once and For All

You know the signs of a leak: rising water bills, wet spots, musty odors, unexplained moisture, or the sound of running water when nothing’s turned on.

What’s not as obvious, though, is where the leak is actually coming from. That’s because many leaks are hidden behind walls, beneath floors, or underground, quietly causing damage long before they’re visible.

GEM Plumbing & Heating Services, LLC, provides professional leak detection services using advanced methods to locate the problem accurately and efficiently. Our experienced plumbing technicians find the source of the leak with minimal disruption, helping you stop the damage, save water, and restore peace of mind.

Contact us today for service in Rhode Island, Massachusetts and Connecticut. Schedule professional leak detection with GEM today to find the source quickly and protect your home from hidden water damage.

(833) 222-2953


Leaks Are Stressful. Let GEM Help!

Few things are as stressful as knowing you have a leak, but being unable to fix it.

GEM works quickly to identify the source of the problem and recommend the right leak repair solutions. Our team understands how disruptive leaks can be, which is why we focus on fast response times, accurate detection, and honest communication from start to finish. With GEM, you don’t have to guess or tear into walls hoping to find the issue. We use proven detection techniques to locate hidden leaks efficiently, helping minimize damage, reduce repair costs, and get your home back to normal as quickly as possible.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


Leaving No Stone Unturned to Find Your Hidden Leak

Leaks are great at hiding, and they usually stay hidden until they cause serious damage.

At GEM, we’re here to help you find your leak before extensive problems develop. We use the top systems and equipment to locate your leak with expert precision, no matter where it’s hiding.

Leaks inside walls or ceilings often go unnoticed until damage appears. Specialized detection tools help locate moisture and pinpoint the source without unnecessary demolition.

Slab and subfloor leaks can cause serious structural damage if left untreated. Careful inspection beneath flooring and concrete surfaces helps uncover hidden leaks early.

Joints, fittings, and aging pipes are common sources of pipe leaks. A thorough inspection of supply and drain lines helps identify weak points and failing connections.

Sinks, toilets, showers, tubs, and appliances are frequent leak locations. Fixtures and surrounding areas are checked closely to find places where moisture may be building up.

Leaks around water heaters, laundry rooms, and mechanical spaces can spread quickly. Valves, connections, and nearby piping are inspected for early signs of trouble.

Exterior water lines and underground pipes can leak without visible signs. Advanced detection methods help locate hidden leaks and prevent water waste or property damage.

customer and technician interaction

Make Maintenance Easy With GEM’s Home Comfort Club

Make maintenance one less thing to worry about with GEM’s Home Comfort Club.

When you join GEM’s Home Comfort Club, you get a maintenance membership designed to help keep your home’s plumbing, heating, and cooling systems properly serviced throughout the year. The program focuses on routine inspections and maintenance that help your equipment operate safely and efficiently.

As a member, you’ll receive scheduled maintenance reminders and service from trained GEM technicians who inspect system components, identify developing issues, and perform recommended upkeep. Staying on a regular maintenance schedule helps reduce the risk of unexpected breakdowns and can extend the life of your equipment.

You’ll also benefit from priority scheduling and exclusive savings on services. With the Home Comfort Club, it’s easier to stay on top of routine maintenance while keeping your home’s essential systems running reliably.


Choosing GEM as Your Plumber in Massachusetts, Rhode Island and Connecticut

Whether you live in Massachusetts, Rhode Island or Connecticut, we’re proud to extend our services to homeowners across the region with dependable, professional plumbing services you can trust.

As a local company with deep roots in New England, GEM understands the unique challenges homes face and delivers solutions designed to protect your property and your peace of mind.

GEM has been serving Massachusetts and Rhode Island homeowners for generations. That long-standing local experience means we understand regional plumbing systems, building styles, and common issues.

We use proven, modern detection methods to locate leaks accurately, allowing us to find the source quickly while minimizing disruption to your home.

Our plumbing technicians are experienced, professional, and detail-oriented. They take the time to explain what’s happening and recommend solutions you can feel confident about.

Leaks can’t wait, and neither do we. GEM prioritizes prompt service to help reduce damage and restore normalcy as quickly as possible.

We believe homeowners deserve straightforward answers and transparent recommendations. You’ll always know what we find, what it means, and what your options are.

From leak detection to plumbing, HVAC/heating and cooling, electric, and drains, GEM offers complete home services under one trusted name. We’re here to support your home today and for years to come.

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9570 reviews
Alexandra Dias
17 hours ago
These guys did a great job
Betty Ducheneau
20 hours ago
Eric was very prompt and professional
Alice Wood
20 hours ago
Cane same day, very efficient and great helpful hints, very personable
Kim Johnson
20 hours ago
Shoutout to GEM Plumbing! They came out to fix my well pump, which turned out to be just a bad breaker. While they were here, I mentioned my mini-split air conditioner wasn't working. Even though it wasn't what they were hired for, they jumped right in to help. Turns out, the disconnect switch was installed upside down! They flipped it right-side up, and boom—AC is back on. That is what you call going above and beyond! 🙌🛠️
Shirley R
21 hours ago
Repair person John was very professional and he found the problem in the time he was here. Gem was able to schedule me the same day that I called.
Patricia Hansen
22 hours ago
I live in an old building where there are multiple obstacles to consider when installing new bathroom fixtures. Nathan, a master plumber at GEM found a successful solution in a most creative and timely way. Nathan and his associate Kevin were very respectful of my home and left no dirt or garbage behind, just a job well done.
JR Mercer
22 hours ago
They arrived very quickly and the work was completed in less than an hour!
Kate Mis
23 hours ago
Very professional.
Very thorough and professional; they put our mind at ease!
John Delorey
1 day ago
Great service, knowledgeable and friendly.
Paul Hoyt
1 day ago
serviced our split system in a competent and efficient manner
Luis was great! Extremely knowledgeable and improved our airflow in our home.
Very professional installation of my new boiler by GEM. The guys were polite, informative and hard working. I’m impressed with the quality of workmanship and service.
James Burokas
1 day ago
Jacob is personable, professional, informative. I would request him back next year for my generator maintenance.
aaron buehler
1 day ago
Bob showed up and was very professional and went out of his way to explain the problems being addressed with furnace and AC.
Warren Wein
1 day ago
I wasn’t sure that the good reviews would be true but Gem has sent several people to my home and they have all been fantastic. I am really impressed!
lynn brockway
1 day ago
Excellent customer service. He was very knowledgeable. They offered 24 hour service and they came in a timely manner. Very good company to call for an emergency.
James Owens
2 days ago
Timely professional service team. All phases of the work to be performed were explained in detail.
Marian Roberge
3 days ago
I’m very pleased with the work done by Cristian & his helper. Communication was very much appreciated – every question was answered and explained throughout the entire project. It’s rare to find someone who takes pride in their work these days. I would highly recommend GEM to anyone looking for a skilled contractor.
Dena Szylkonis
4 days ago
Had a leaking T&P relief valve on my water heater. Called GEM, they came out just a few hours later, replaced the valve with a new one, and they could not have been nicer or more professional. Very satisfied and grateful for their speed and knowledge. Would absolutely call on them again. I did not pay anything because I am under warranty.
Steve Janzen
4 days ago
Excellent work and highly recommended.
Been using this company for years and they have always provided great service from support to techs
Melissa Mello
4 days ago
We needed a new furnace. They sent someone out the next day to provide an Estimate. The price seemed reasonable and the discounts made it even better so I booked them to complete the job. I received a call later the same day and had the furnace installed the following day by Ethan and Kevin. The following Monday, my furnace would not fire. After evaluating the situation it was found that we needed to relocate our exhaust pipe. Ethan and Kevin were sent to do the job. The original installation was done in less than a day and assessing and relocating the exhaust pipe was done in a few hours. I am happy with the service.
tracey ott
4 days ago
We received great service and happy with the results!
Soccercezanne
4 days ago
Exceptional service and attention to details.


Customer and technician shaking hands on the front porch

(833) 222-2953

Signs You May Have a Hidden Water Leak

Some signs of leaks are obvious, and others demand a bit more attention to uncover.

Not sure if you’re dealing with a leak? Look out for some of the most common signs, like:

If your water usage hasn’t changed but your bill has gone up, a hidden leak could be the cause. Even small leaks can waste a surprising amount of water over time.

Damp areas on walls, ceilings, or floors are often signs of a leak behind the surface. Discoloration, bubbling paint, or warped materials should never be ignored.

Persistent musty smells can indicate moisture buildup from a hidden leak. Over time, this trapped moisture can lead to mold growth and indoor air quality concerns.

Hearing water running when no fixtures are in use is a common warning sign. This often points to a leak in a pipe, wall, or underground line.

A sudden or gradual drop in water pressure may signal a leak in your plumbing system. Leaks can reduce the amount of water supply reaching your fixtures and appliances.


Plumbing Services to Support Your Whole Home

Taking care of leaks is just one part of a comprehensive plumbing plan.

GEM offers a wide range of plumbing services designed to keep the water flowing properly. Our plumbers can help with:

Whether you’re upgrading fixtures or planning a renovation, GEM provides professional plumbing installation done right. We ensure every component is installed safely, efficiently, and up to code.

From dripping faucets to damaged pipes, GEM delivers prompt, reliable plumbing repairs. Our plumbers diagnose the issue quickly and restore proper function with lasting solutions.

When plumbing components are worn or outdated, replacement may be the best option. GEM helps you select and install durable solutions that improve performance and reliability.

Plumbing emergencies can happen without warning. GEM offers fast emergency plumbing services to help minimize damage and restore comfort as quickly as possible.

GEM provides dependable plumbing services for commercial properties of all sizes. We focus on efficient service and long-term solutions to keep your business running smoothly.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Schedule Your Leak Detection Appointment With GEM

Finding a hidden leak is tough; GEM makes it easy with the right team and equipment.

No matter where your leak is hiding, our plumbers will find it efficiently so it can be fixed as quickly as possible. With accurate detection and prompt service, you can stop the damage and regain peace of mind.

Call GEM at (833) 222-2953 today. Tell us about your needs and concerns, and we’ll be there to find that leak.


Leak Detection FAQs

How does professional leak detection work?

Professional leak detection uses specialized tools and techniques to locate hidden leaks without unnecessary damage to walls or flooring. Technicians may use acoustic listening devices, moisture meters, thermal imaging, and pressure testing to pinpoint the exact source of the leak. Once the leak is located, the technician can recommend the best repair approach.

Do I need leak detection if I don’t see visible water damage?

Yes, leaks can exist long before visible damage appears. Signs such as rising water bills, musty odors, damp areas, or the sound of running water may indicate a hidden leak. Professional leak detection helps locate the problem early so it can be repaired before more serious damage occurs.

Will leak detection require cutting into walls or floors?

Not usually. Professional leak detection uses non-invasive tools to locate the source of a leak without unnecessary cutting into walls or floors. If a repair is needed, only the small area required to access the pipe is opened.

How quickly should I schedule leak detection?

Leak detection should be scheduled as soon as you notice warning signs like rising water bills, musty odors, or unexplained moisture. Early detection helps prevent further damage and wasted water, helping prevent water damage, mold growth, and higher repair costs.

Can leak detection help lower water bills?

Yes, leak detection can help lower water bills by identifying hidden leaks that may be wasting water without your knowledge. Even small leaks can add up to significant water loss over time. Finding and repairing the source helps restore efficient water use and reduce unnecessary costs.