Technician cleaning main sewer line

Better Plumbing System Performance

Your plumbing system works hard behind the scenes to keep up with the needs and demands of your home.

From morning showers to evening dishwashing, small issues can build up over time and lead to leaks, clogs, water damage, or unexpected repairs if they’re left unchecked. With professional plumbing maintenance from GEM Plumbing & Heating Services, LLC, you can stay ahead of problems and keep your systems in Rhode Island and Southeastern Massachusetts operating efficiently and reliably.

Our experienced plumbing technicians inspect key components, identify early warning signs, and help protect your home from costly surprises. Schedule plumbing maintenance with GEM to keep your system performing the way it should.

(833) 222-2953


Keep the Water Flowing Properly

From the washing machine to the garbage disposal, your plumbing system is a complex network made up of different appliances and equipment.

GEM is here to help you protect the entire thing with comprehensive plumbing maintenance services. Our plumbers take a proactive approach to caring for your pipes, fixtures, and water-using appliances. We look for early signs of wear, corrosion, leaks, and blockages, addressing small concerns before they disrupt your day or cause damage to your home. With routine plumbing maintenance from GEM, water flows where it should, both safely and efficiently.

(833) 222-2953


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


GEM’s Maintenance Services Make it Easy to Care for Your Plumbing

You use your plumbing systems every day, and keeping them working at their best is the key to preventing disruptions, inconvenience, and unnecessary repair costs.

GEM’s maintenance services are designed to take the stress out of plumbing care, giving you confidence that your system is being looked after by experienced local professionals.

Your local plumber reviews visible pipes, fixtures, and connections throughout your home. This inspection helps identify early signs of leaks, corrosion, or wear before they lead to bigger problems.

Small leaks can waste water and cause damage over time if they go unnoticed. During maintenance, we check common trouble spots to help prevent water damage and unexpected repair needs.

Slow drains are often an early warning sign of buildup or developing clogs. We evaluate drainage performance and identify when drain cleaning may be needed to keep water moving freely and reduce the risk of backups.

Plumbing-connected appliances and fixtures, including your hot water heater, are inspected to ensure they’re operating properly. This helps improve performance while protecting surrounding pipes and connections from unnecessary strain.

Proper water pressure is important for comfort and system longevity. We check pressure levels to help prevent damage caused by pressure that’s too high or inefficiencies from pressure that’s too low.

After maintenance is complete, your technician explains any findings and offers clear, honest recommendations. This guidance helps you plan ahead and make informed decisions about your plumbing system’s care.

customer and technician interaction

Maintenance Made Easy With the Home Comfort Club

Routine maintenance, priority service, and added peace of mind—all with one convenient membership.

Staying on top of plumbing maintenance can be challenging when life gets busy. GEM’s Home Comfort Club is designed to make caring for your home’s essential systems easier by providing a simple, organized approach to routine service and long-term system protection.

As a member, you benefit from scheduled maintenance visits and professional inspections performed by GEM’s experienced technicians. These regular checkups help identify early signs of wear, leaks, and developing issues, allowing small concerns to be addressed before they grow into larger disruptions for your home. Membership also includes added advantages like priority scheduling and exclusive savings on services.

With the Home Comfort Club, you gain a proactive maintenance plan that helps keep your plumbing system operating smoothly while providing added confidence that your home is well cared for.


GEM is Your Choice for Local Plumbing Maintenance

When it comes to caring for your home’s plumbing, experience and trust matter.

As a family-owned and operated business, GEM is proud to deliver top-quality plumbing services backed by local knowledge. We understand the unique challenges that can come with living in New England, and no matter what your home’s plumbing needs are, we’re up to the challenge.

GEM has proudly served Massachusetts and Rhode Island homeowners since 1949. That long-standing local presence means we understand regional plumbing challenges, from aging infrastructure to seasonal temperature changes.

Our plumbing technicians are highly trained and experienced in delivering expert plumbing care for all types of residential plumbing systems. You can feel confident knowing your home is being cared for by knowledgeable professionals.

We focus on identifying small issues before they become major problems. This proactive approach helps reduce emergency repairs and protects your home from unexpected damage.

From easy scheduling to an empathetic call center and a large fleet ready to respond, GEM makes plumbing maintenance simple and stress-free. We respect your time, keep you informed every step of the way, and work hard to ensure every homeowner is completely satisfied with our service.

GEM is a full-service provider, which means we can support your plumbing, HVAC, and electrical needs under one trusted name. That convenience makes ongoing home care easier.

We’re not here for a one-time visit—we’re here for the life of your home. With reliable maintenance and honest recommendations, GEM helps homeowners protect their plumbing systems for years to come.

GEM technician smiling inside residential kitchen during service call

(833) 222-2953


What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9341 reviews
John Moore
15 hours ago
A difficult challenge and yet the service was excellent, professional, knowledgeable and perceived to completion
AXS441 GM
15 hours ago
Very good. Technician determined fluids were empty. Was able to fill with dye and rescheduled future appt to search for leaks Has already identified leak in condenser at pipe connection. Hopefully will resolve in future visit. System is operational at this time. Very professional and pleasant person. Thank you, A ———————- For Friday. Aug. 21, 2026 by John Excellent!! He checked all vents and 2 air handlers To track locations of Freon. Determined proper pressure levels and other settings were ok but not cooking. Very thorough and knowledgeable. Since performed all these checks, Can he return to finish his work!!! Thank you, Ayres Services were related to lg heat pump, Not items that follow… And price not determined not finished..
Mary C. Harnum
16 hours ago
Today we had our AC systems installed on the roof of our condo’s. The team from GEM were amazing. They were very professional, communicated every step of what they were doing which gave me great peace. The team, Omar who was the lead, John, Louis, Michael, Mike the electrician were phenomenal. Nick with the crane crew was very nice. I hope I didn’t miss anyone. It was so assuring watching them work so well together. Their respect for each other was present and refreshing. This job was done simultaneously between my neighbors condo and my condo which was huge. The team truly worked AMAZINGLY well together. Their checklist & cleanup was A PLUS PLUS. I would highly recommend GEM and their teams. Anthony Goris was very professional and expertly explained what was happening with my very old AC unit. He was very patient and kind with his time relieving my anxiety of a huge purchase. Edgar Pollino was also very professional and expertly explained my options. He was very knowledgeable explaining everything and very patient & kind answering all my questions. I would highly recommend GEM.
Susan Anderson
16 hours ago
Professional informative knowledgeable and completely competent. Can’t thank you enough for a job diagnosing and fixing my HVAC system to 100%. Kudos to Arnold.
Chris Churchill
16 hours ago
The team at GEM is outstanding. They always made sure that I am informed of work progress. Thank you GEM! You are On Point! Special thanks to Edgar, Bruno, Richie, Evan and Leo! You all are great!
Geoff Schoos
17 hours ago
Both Richard and Dimitrius were excellent! They came on time, walked me through what needed to be done, and when completed showed me the final product. Both were very professional, pleasant and respectful of our home. I strongly recommend them for any repairs needed.
Fred McFadden
18 hours ago
On time, polite, very knowledgeable and helpful!
Disconnect a gas pipe from a gassed fireplace!
Ellen McGee
20 hours ago
Richard was a very knowledgeable technician who evaluated the issues with my heat pump/split system. I decided not to proceed with the recommended extensive repairs at this time.
Ron Pikul
21 hours ago
Good efficient service.
Steven Pichette
22 hours ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service .
Jennifer Folan
23 hours ago
Tech arrived on time and was very professional and proficient.
katie piekarski
24 hours ago
GEM installed AC through our 50 year old home! Wonderful job! Professional service!
R Dehner
2 days ago
The service man, I can’t remember his name. I’m sorry, he showed up at the most an hour and a half after I called the company. He was really nice. He Explained everything, I knew I needed a water jet system, but I didn’t really know much else and he took the time to explain everything. He just did an amazing job, This has been an awful situation and nobody has been able to help us and I totally believe since that man left that my issue is resolved. I mean you can stay too for another episode, but I feel confident.
Timothy Cohane
2 days ago
The best
Edna Cohane
2 days ago
Very excellent technicians were knowledgeable easy to work with thoughtful
eleeg13
2 days ago
Phenomenal service. Victoria G responded to an urgent plumbing need and explained everything in detail after he evaluated all possible problem areas. He was exceptionally polite and also showed me videos and photos of another issue . I highly recommend!!!!!
Kathy Robinson
2 days ago
Tristan was always professional. He explained what i needed, got my approval and then did the job i would call them again.
Thomas Mancini
2 days ago
Our tech was John good experience came out very quickly. Worked very hard to solve the problemVery patient and did the job very well. YOU ABSOLUTELY MUST CALL GEM FIRST
J Lumb
2 days ago
All around wonderful experience. Thank you very much Eric!
Tatiana Daniels
2 days ago
Excellent job
Robert Insley
2 days ago
Very quick but complete exam of a/c . I wish they would leave a comprehensive review that I could read. Not sure what OK means as a review.
We had a new furnace and water heater installed. The team came when promised and even early, were polite, did a great job, and cleaned up perfectly. GEM’s price was very competitive and the interval to do the work was 4 days as opposed to a month with other vendors. We were very pleased!
Robert McMahan
3 days ago
I can't believe how impressed I was with Gem and the entire experience. The install team was at my house every day by 8:30am and finished a half day before I expected them to. My sibling had the mini splits installed last year with the same results. I would highly recommend Gem for installation of new mini splits. Thank you to Roselio and Andrew.
Laura Carbone
3 days ago
The team I had was professional & friendly. Answered any questions I had along with explaining options.


Customer and technician shaking hands on the front porch

(833) 222-2953

Plumbing Maintenance Can Make All the Difference

Not sure what to expect from a plumbing maintenance visit? GEM makes the process simple and straightforward.

We take the uncertainty out of plumbing maintenance by offering clear and transparent solutions that put your needs first. Some of the main benefits of plumbing maintenance include:

Routine maintenance helps identify small leaks, weak connections, and developing clogs before they turn into urgent problems. This proactive care can save you from inconvenient and costly emergency repairs.

When your plumbing system is properly maintained, water flows more smoothly, and fixtures work as they should. You’ll notice better performance throughout your home, from sinks and showers to appliances.

Addressing minor issues early helps prevent major damage down the road. Regular maintenance can reduce the likelihood of expensive repairs or premature system replacements.

Even a small, unnoticed leak can cause significant damage over time. Maintenance helps safeguard your home by reducing the risk of leaks, corrosion, and water-related issues.

Knowing your plumbing system has been professionally inspected and cared for provides confidence and reassurance. With GEM, you can feel comfortable knowing your home’s plumbing is in trusted hands.


A Complete Range of Plumbing Services in Massachusetts and Rhode Island

Plumbing maintenance takes care of minor problems before they grow, improving system performance and keeping bills low.

Plumbing maintenance is just one way to keep your system performing its best. GEM also proudly offers a full range of plumbing services to address whatever your home may need.

For serious clogs in your sewer or drainage systems, GEM Plumbing uses High-Pressure Hydro Jetting to clear the line. Hydro Jetting is an advanced drain cleaning technology in which a jet machine and water pressure is used to remove debris and buildup from your drains. These water lines can be as long as 100 feet our more, easily removing obstructions and sediment buildup in your drains.

Hydro Jetting is a cutting edge drain cleaning service and the most effective method for drain cleaning available in the plumbing industry. Drain cleaning is a GEM specialty, and we guarantee the successful cleaning of your drain by checking the pipe with a camera afterwards, to ensure all debris has been cleared.

Why Hydro Jetting?

Conventional cable snake machines offer great short-term solutions to clog removals, but they do not fully clear the inside of your pipes. Hydro Jetting helps eliminate future problems and ensure long-term solutions to clogged drains by scrubbing the inside of your pipes and removing all deposits.

This preventative maintenance measure, if performed regularly, is sure to be the best way to prevent clogs in your drains.

Taking preventative measures before the deep freezes of winter affect your plumbing systems is key to making it through the coldest season unscathed. Especially in our cold New England winters, you need to plan ahead in order to avoid issues, such as:

Emergency repairs as a result of cold weather-related causes can be very costly. You do want a damaged wallet on top of your damaged system. GEM is here to protect your home plumbing system, before the first deep freeze of the year. 

In order to prepare for winter, make sure to do all of the following regular maintenance check-ups:

  • Ensure any outdoor spigots are emptied and turned off
  • Ensure that your pipes are insulated, especially if they are exposed to the cold
  • Install heating cables, if necessary

To keep your plumbing system in tip-top shape, and hassle-free, GEM is at your service to handle all of your regular maintenance needs.

From leaking pipes to malfunctioning fixtures, GEM delivers prompt, dependable plumbing repairs. We diagnose issues accurately and focus on lasting solutions that restore proper function and protect your home.

Plumbing problems don’t always happen at convenient times. GEM offers emergency plumbing services to address urgent issues quickly and help minimize damage to your home.

GEM provides reliable plumbing services for commercial properties of all sizes. We understand the importance of minimizing downtime and keeping your business running smoothly with professional, efficient service.

GEM Plumbing Heating Cooling u0026amp; Electrical branded technician portrait

(833) 222-2953

GEM technician in front of service truck

Reach Out to GEM for Plumbing Maintenance in RI and MA

Getting the plumbing maintenance you need shouldn’t be stressful!

With GEM, we offer complete transparency throughout the entire process to make sure you’re never left wondering what’s next. Our team will walk you through the condition of your plumbing system and explain any recommendations clearly. Give us a call or contact us online today to schedule your next plumbing maintenance appointment in Rhode Island or Massachusetts.

Call GEM at (833) 222-2953 today. 


Plumbing Maintenance FAQs

How often should plumbing maintenance be scheduled?

Most homes benefit from plumbing maintenance once a year. Regular inspections help identify developing issues before they become larger problems. Your technician can recommend a schedule based on the age and condition of your plumbing system.

What’s included in a plumbing maintenance visit?

A plumbing maintenance visit typically includes inspecting pipes, fixtures, valves, drains, and water-using appliances. The technician checks for leaks, corrosion, blockages, and other early warning signs. Minor adjustments or recommendations may also be provided to help keep the system operating properly.

Is plumbing maintenance really necessary if everything seems fine?

Yes, many plumbing issues develop gradually and may not be noticeable at first. Routine maintenance helps identify hidden leaks, worn components, or buildup before they cause damage. Preventive care helps keep your plumbing system operating reliably.

Can plumbing maintenance help lower repair costs?

Regular plumbing maintenance can help reduce repair costs by catching small problems early. Addressing minor leaks, corrosion, or blockages before they worsen helps prevent more extensive damage. Over time, this proactive approach can help homeowners avoid larger, more expensive repairs.

Do older homes need plumbing maintenance more often?

Older homes often benefit from more frequent plumbing inspections because pipes and fixtures may be more susceptible to wear and corrosion. Aging materials can develop leaks or blockages over time. Regular maintenance helps monitor these systems and keep them functioning safely.