Keep the Water Flowing Properly

Your daily routines depend on plumbing systems that are working at their best.

Taking a shower at night requires a working water heater, washing dishes depends on steady water pressure, and doing laundry means your drains need to flow freely. At GEM, we understand the stress that comes with plumbing problems. When just a single part of your plumbing system fails on you, it can throw your entire day off track.

Our experienced plumbers are here to make sure everything runs as it should, from hot water and clean drains to reliable fixtures and safe water lines. With expert service and dependable care, we help Boston homeowners keep the water flowing smoothly throughout their homes.

(833) 222-2953


(833) 222-2953

Boston’s Trusted Plumber

Plumbing systems in Massachusetts and Rhode Island homes face unique demands that require specialized knowledge.

Many homes throughout the region were built decades ago, with plumbing materials and layouts that differ significantly from modern construction. Galvanized steel pipes, cast iron drain lines, and older fixture connections are common in homes built before the 1970s, and each requires specific expertise to service properly.

At GEM, our licensed plumbers bring decades of experience working with the full range of plumbing systems found in New England homes. From pre-war construction to newer builds, we take pride in delivering dependable solutions that keep your home’s plumbing performing at its best.


Why Homeowners Choose GEM

From leaks and clogs to water heater issues and fixture installations, our licensed plumbers handle it all with precision and care. You can count on one trusted team for every plumbing need in your home.

Plumbing problems don’t follow a schedule, and neither do we. Whether it’s a burst pipe or an overflowing drain, our team is available day or night to provide fast, reliable help when you need it most.

As a local company serving homeowners across Massachusetts and Rhode Island, we understand the plumbing systems and challenges unique to New England homes. From triple-deckers and Victorians to Cape Cods and newer construction, we know what it takes to keep your plumbing dependable through every season.

Our plumbers and technicians are certified, experienced, and trained in the latest plumbing technologies. We follow all safety codes and best practices to ensure lasting, high-quality results in every home.

For more than 75 years, we’ve built our reputation on honesty, integrity, and personalized service. Generations of Massachusetts and Rhode Island homeowners have trusted us to treat their homes like our own.

Plumbing upgrades and repairs shouldn’t strain your budget. GEM offers flexible financing options to make major projects, like system replacements or remodels, simple and affordable.

Keep your plumbing in top shape with regular maintenance, priority scheduling, and exclusive discounts. Our membership helps you prevent problems before they start and save money over time.

GEM is proud to hold respected industry certifications that reflect our commitment to quality and safety. Our partnerships and accreditations ensure you receive the highest standard of plumbing service every time.


Getting Plumbing Services in Boston is as Easy as 1-2-3

GEM’s plumbers make it easy to schedule local plumbing services in the Boston area.

It shouldn’t feel complicated to get plumbing services when a leak develops or a water heater stops working properly.

From your first point of contact with GEM, our team will listen to your needs and communicate clearly with you. We’ll help you schedule your appointment and find the time that works best according to your schedule.

You should never be left wondering if your plumber is giving you the full story or trying to upsell unnecessary work. At GEM, we believe in honesty and transparency from start to finish. Our plumbers take the time to explain what’s happening, outline your options, and provide straightforward recommendations based on your home’s specific needs.

Once we mutually decide on a path forward, we’ll get right to work. We’ll provide the expert solutions you need to have confidence in your plumbing for years to come. Our team completes every job with precision, care, and respect for your home, ensuring everything works exactly as it should.

(833) 222-2953

customer and technician interaction

Plumbing Maintenance Plans

GEM’s Home Comfort Club includes routine inspections and maintenance to keep your pipes, fixtures, and systems in excellent condition year-round. With our team looking after your plumbing, you can enjoy peace of mind knowing your home is protected from leaks and water damage.

Preserve your home’s value, extend your equipment’s life span, and ease your worries with our membership plans.

Trust us to always send our best local, trained, and screened technicians to your Boston home, no matter the hour.

With us, you can spend less money to take better care of your home.

Keep all parts of your home operating at peak efficiency with regular maintenance tune-ups.


Your Needs Come First With GEM

Every service we provide is built around your comfort, safety, and satisfaction.

GEM offers same-day service to get your plumbing working as quickly as possible.

We provide free, no-obligation estimates so you can make the right choice for your home and budget.

You’ll know exactly what to expect before any work begins. No hidden fees, no unexpected charges. Just honest pricing from start to finish.

Every plumber and technician who enters your home is trained, certified, and equipped to handle your system with expertise and care.

Our financing options make it easier to get the plumbing upgrades your home needs without straining your budget.

We’re proud to offer special discounts to those who have served and to our senior neighbors.


GEM technician inspecting outdoor HVAC unit at residential home

Our Boston Plumbing Services

Boston homes rely on plumbing systems that work the way they should every day, delivering clean water, removing wastewater, and protecting your home from leaks or flooding.

GEM services every major part of your home’s plumbing system, including water heaters, drains, sump pumps, well pumps, and water treatment equipment. Whether you’re dealing with an urgent leak that cannot wait or planning a plumbing upgrade for better reliability, our technicians have the experience and tools to get the job done right.

(833) 222-2953

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Emergency Plumbing

Plumbing problems rarely develop when it’s most convenient for you.

If you notice a leak during the nighttime or run into water heater troubles over a weekend, you can’t afford to wait hours or even days to get the help you need. GEM offers emergency plumbing services designed to get Boston homeowners the solutions they need, when they need them most.

Our team is available around the clock to respond quickly to urgent plumbing issues anywhere in Boston and the surrounding communities. Whether it’s a burst pipe during a cold snap, a major leak, or a sudden loss of hot water, our fully equipped technicians arrive ready to diagnose and resolve the problem right away.

We work efficiently to minimize damage, restore your plumbing system, and bring comfort back to your home at any time, day or night.

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Plumbing Installation

Installing plumbing equipment requires the time and attention of a professional.

Plumbing systems require several different connections and components that must work together seamlessly to ensure safety and reliability. In many Massachusetts homes, new installations also need to integrate properly with existing infrastructure that may be decades old.

GEM’s plumbers have the experience, knowledge, and training you need in order to have confidence in your new plumbing installations. Our team has met the highest standards for quality and craftsmanship, ensuring every installation is done right the first time. We take the time to assess your home’s needs, plan each step carefully, and deliver results that stand the test of time.

With GEM, you can trust that your plumbing system will operate safely, efficiently, and dependably for years to come.

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Plumbing Repair

No plumbing system is safe from potential problems at one point or another.

Your plumbing appliances and equipment work hard to consistently provide you with the optimal performance and results you expect. This means normal wear and tear can eventually lead to leaks, clogs, or other issues—and in older homes with galvanized or cast iron pipes, corrosion and buildup can compound these problems over time.

When issues arise, you need a team you can trust to respond quickly and get the job done right. GEM’s skilled plumbers accurately diagnose the problem, provide honest recommendations, and deliver long-lasting repairs to restore your system’s performance and reliability.

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Plumbing Maintenance

Your plumbing works tirelessly in the background to keep your home running.

However, without regular maintenance, small issues can turn into major problems over time. This is particularly true in New England, where seasonal temperature swings put extra stress on pipes and fixtures throughout the year.

GEM offers professional plumbing maintenance services to help prevent leaks, clogs, and costly repairs by ensuring your system stays clean, efficient, and in top condition. With our proactive care, you can enjoy peace of mind knowing your home’s plumbing is always performing at its best.

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Frozen Pipes

New England winters can cause exposed pipes to freeze and potentially burst.

When temperatures drop, water inside unprotected pipes can freeze and expand, putting dangerous pressure on the pipe walls. If a pipe bursts, you could be dealing with significant water damage, costly repairs, and disruption to your daily routine.

GEM’s plumbers respond quickly to frozen pipe emergencies throughout Boston and the surrounding communities. We safely thaw frozen pipes and assess the system for damage, helping you avoid a small problem turning into a major one. Our team can also help you identify vulnerable pipes in your home and recommend insulation or other protective measures to prevent future freezing.

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Drain Cleaning

Your drains and pipes work together to remove contaminated water from your home.

A slow drain in your kitchen sink. Water backing up in the shower. That gurgling sound that means something’s not right. Clogged drains are more than annoying—they can signal bigger plumbing problems building up in your lines. Our GEM family clears buildup safely and effectively to restore proper flow throughout your Boston home.

  • Kitchen Drains: Grease, food scraps, and soap go down your kitchen sink every day. Even with a garbage disposal, buildup clings to pipe walls and creates clogs that slow drainage or cause backups.
  • Bathroom Drains: Hair, soap scum, toothpaste, and other products accumulate in your shower, sink, and toilet drains. Over time, these materials create stubborn clogs that won’t clear with a plunger.
  • Utility Room Drains: Dirt, lint, and debris from laundry and daily cleaning can clog floor drains in your basement or utility room. Left unchecked, these clogs lead to slow drainage or flooding.
  • Main Line Cleaning: When multiple drains slow down at once, the problem is often in your main line. We clear blockages to restore flow throughout your home.
  • Hydrojetting: When drain snakes and plungers won’t cut it, high-pressure water cleaning blasts away grease, roots, mineral buildup, and stubborn clogs completely.

Additional Plumbing Services

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Leak Detection

Hidden leaks cause damage long before you notice any visible signs.

Water leaking behind walls, under floors, or within your foundation can lead to mold growth, structural damage, and skyrocketing water bills. Catching leaks early is the best way to protect your home and avoid expensive repairs down the road.

GEM’s plumbers use advanced leak detection methods to locate hidden leaks quickly and accurately without unnecessary damage to your walls or floors. Once we pinpoint the source, we provide efficient repairs to stop the leak and prevent further damage to your Boston home.

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Water Treatment

Your family deserves safe, high-quality water for every drink, bath, and shower.

Water treatment systems remove minerals and impurities, improving taste and protecting fixtures and appliances. GEM offers solutions that provide fresh, high-quality water for every faucet in the house.

  • Water Testing: Know exactly what’s in your water with professional testing that identifies contaminants and guides treatment recommendations.nt areas of your home independently. This not only enhances comfort but also helps reduce energy costs by only heating or cooling the spaces you’re using. GEM designs and installs custom zoning solutions for Boston homeowners that make your system smarter, more efficient, and perfectly tailored to your lifestyle.
  • Water Purifier System Installation: Enjoy cleaner, better-tasting water throughout your home with professional installation of a high-quality purification system.
  • Water Softener Installation: Make hard water problems a thing of the past with expert installation that protects your plumbing, appliances, and fixtures.
  • Water Softener Maintenance: Keep your softener performing at its best with routine service that ensures consistent water quality and efficiency.
  • Water Softener Repair: If your system isn’t softening properly, skilled technicians can diagnose the issue and restore smooth, reliable operation.
  • Water Softener Replacement: When it’s time for an upgrade, we’ll replace your old system with a modern, energy-efficient softener designed for lasting results.
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Sewer Lines

Your sewer line carries wastewater away from your home to the municipal system.

When sewer lines develop clogs, cracks, or tree root intrusions, you may notice slow drains, sewage backups, or unpleasant odors around your property. Left unaddressed, sewer line problems can lead to serious damage and health hazards.

GEM provides comprehensive sewer line services in Boston, including inspections, cleaning, repairs, and replacements. Our technicians use camera inspections to diagnose issues accurately and recommend the most effective solutions. Whether you’re dealing with a stubborn clog or a damaged line, we restore your sewer system to reliable operation.

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Well Systems

Homes relying on wells need a reliable pump to access water for everyday use.

Well pumps play a vital role in maintaining steady water pressure and reliable access to fresh water. When your well system isn’t working properly, you may experience low water pressure, discolored water, or a complete loss of water supply.

GEM’s plumbers provide well system testing, well pump repairs, and replacements to keep your water supply consistent and dependable. We help Massachusetts and Rhode Island homeowners maintain safe, efficient well systems year-round.

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Sump Pumps

A dependable sump pump protects against flooding and water damage.

New England’s high water tables, spring snowmelt, and heavy rains from nor’easters make a reliable sump pump essential for protecting your Boston home. Proper installation and maintenance ensure it works exactly when it’s needed. With a reliable system in place, your basement or crawl space stays dry and secure year-round.

  • Sump Pump Installation: Expert installation ensures your sump pump is properly sized and positioned to protect your home from flooding.
  • Sump Pump Replacement: When your old unit can’t keep up, a new, energy-efficient sump pump restores reliable protection and peace of mind.
  • Sump Pump Repair: Fast, professional repairs resolve performance issues and keep your pump running smoothly during heavy rain or snowmelt.
  • Sump Pump Maintenance: Routine testing and cleaning help prevent malfunctions and ensure your sump pump is always ready when you need it most.
Water Heaters

Water Heaters

Hot water is a daily essential, and a well-functioning system makes all the difference.

Whether it’s traditional or tankless, professional service keeps your water heater efficient, reliable, and ready when you need it most. When replacement time comes, GEM can help you find the perfect fit for your home.

  • Traditional Water Heater Installation: Enjoy reliable hot water from day one with professional installation that ensures your system is set up safely and correctly.
  • Traditional Water Heater Replacement: When your old water heater can’t keep up, we’ll replace it with a modern, energy-efficient model built for dependable performance.
  • Traditional Water Heater Repair: If you’re running out of hot water or notice leaks or strange noises, our technicians provide fast repairs to restore comfort.
  • Traditional Water Heater Maintenance: Keep your system running efficiently with routine maintenance that helps prevent breakdowns and extends its lifespan.
  • Tankless Water Heater Installation: Upgrade your home with expert tankless installation for endless hot water, lower energy costs, and space-saving convenience.
  • Tankless Water Heater Replacement: When your system is due for an upgrade, we’ll handle the replacement process smoothly and ensure everything is working perfectly.
  • Tankless Water Heater Repair: From inconsistent water temperature to error codes, we troubleshoot and repair all makes and models to get your system back on track.
  • Tankless Water Heater Maintenance: Regular maintenance keeps your tankless system efficient, clean, and ready to deliver hot water on demand year after year.
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Septic Tanks

A well-maintained septic system protects your home and the environment.

Septic tanks handle wastewater collection and treatment, safely separating solids and liquids before the water is filtered back into the ground. Regular care helps prevent backups, unpleasant odors, and costly damage to your property. GEM provides septic services including pumping, inspections, and maintenance to keep your system functioning properly.

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Kitchen and Bath Remodel

Your kitchen and bathrooms work hard every day.

When fixtures are outdated, leaking, or just not working the way you need them to, small upgrades can make a big difference. Whether you’re replacing a dripping faucet, adding a garbage disposal, or creating a spa-like bathroom, our GEM family helps Boston homeowners transform these spaces with quality plumbing installations.

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Garbage Disposal

A garbage disposal makes kitchen cleanup faster and more convenient.

These units grind food waste so it can flow through your drain lines without causing clogs. When your disposal jams, leaks, or stops working altogether, it can disrupt your daily routine and create unpleasant odors in your kitchen. GEM’s plumbers keep your kitchen sink working the way it should.

  • Garbage Disposal Installation: We install new disposals with proper electrical and plumbing connections for safe, reliable operation.
  • Garbage Disposal Repair: Jams, leaks, and motor problems are common issues we fix quickly to restore full function.
  • Garbage Disposal Replacement: When your old unit is beyond repair, we replace it with a quality model suited to your household’s needs.
  • Garbage Disposal Maintenance: Simple care extends your disposal’s life and prevents the jams and odors that come from neglect.

Other Home Services You May Need

Your home’s systems work together. When HVAC connects to electrical problems or plumbing issues arise alongside climate control needs, GEM handles it all. One team, one call, every service your home needs.


Choose GEM for Plumbing Services in Boston

Keep your pipes, appliances, and equipment working properly with help from GEM. Our team has decades of experience serving Boston homeowners, and no matter the size or scope of your needs, we’re here to deliver dependable plumbing solutions you can trust.

Give us a call or contact us online today for plumbing services in Boston.

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Frequently Asked Questions

How can I prevent plumbing leaks?

Regular maintenance, timely repairs, and monitoring for early warning signs like damp spots or reduced water pressure can help prevent leaks. It’s also smart to have your plumbing inspected annually to catch small issues before they turn into major problems—especially in older homes where pipes may be more susceptible to corrosion.

How long do water heaters last?

Most water heaters last between 8 and 12 years, depending on the model, water quality, and how well they’re maintained. Regular flushing and tune-ups can extend their lifespan and improve efficiency.

What causes drain clogs?

Common culprits include grease, hair, soap residue, food particles, and mineral buildup. Preventing clogs often comes down to using drain covers, avoiding pouring grease down sinks, and scheduling professional cleanings as needed.

What should I look for in a Boston plumber?

Look for a licensed, insured plumber with strong local experience and a reputation for reliability. Reading reviews and choosing a company that offers transparent pricing and 24/7 availability, like GEM, can make all the difference.

How can New England weather affect plumbing systems?

Cold winters can cause pipes to freeze and burst, particularly in exterior walls, unheated spaces, and poorly insulated areas. Repeated freeze-thaw cycles throughout the season put additional stress on older plumbing. Proper insulation and regular maintenance help protect your system from weather-related damage.