Don’t Get Caught in the Dark

Power outages can happen at any time,

When they do, they can quickly disrupt your comfort, safety, and daily routine. Having a reliable backup generator ensures your home stays powered, your essentials keep running, and you’re not left scrambling when the lights go out. At GEM Plumbing & Heating Services, LLC, we’re ready to help install a standby backup generator to protect your family during storms.

With a GENERAC automatic standby generator, you enjoy peace of mind during power outages.

(833) 222-2953

GEM technician installing outdoor air conditioning unit


(833) 222-2953

Don’t Let an Unexpected Power Outage Derail Your Home

Whether a storm is blowing through the area or an issue with the local power grid occurs, outages can happen without warning.

We understand how stressful this can be; your life depends on access to power, and you deserve more. GEM provides Generac generator services in Rhode Island and Massachusetts that help you stay prepared when the unexpected happens. With the right system in place, you can keep your home running smoothly and avoid the stress that comes with sudden power loss.


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Emergency Service


Getting a Generac Generator From GEM

If you’ve never installed a standby generator, you may not know what to expect. Here’s what the process looks like when you work with GEM:

We start by learning about your home, your priorities, and what you want to keep running during an outage. This helps determine the right generator size and setup for your space.

Next, we create a plan tailored to your home, including placement, layout, and any necessary coordination. You’ll have a clear understanding of what to expect before anything moves forward.

Your generator is installed with careful attention to detail, ensuring it integrates smoothly with your home and is set up for reliable performance.

Once everything is in place, we test the system to confirm it’s working properly and walk you through how it operates so you feel confident when it matters most.

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(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 8761 reviews
I am very pleased with ALex's service. He is knowledgeable and polite.
The technician arrived. He came in and diagnosed the problem with my ductless system. He was able to get my system functioning, even though he didn’t have the pot needed to be replaced so temporarily we can run the system as it is he did he did his job by diagnosing the issue and doing a temporary fix?
I called GEM for a weekend, short notice pipe repair, and everyone was great from Hendry who I spoke to on the phone, to the two technicians Alec and Danny. They worked quickly, communicated clearly, and worked with me to come up with a solution I was happy with the price and result of. I would definitely call them in the future when things pop up.
Can’t say enough good things about Gem Plumbing and Thomas in particular. I easily got a came day appointment, Thomas the tech was here in the agreed upon window, provided 2 alternative estimates and once we selected, he completed the job right away – no need to make another appointment and come back another day. Great work, and even better service!
Chris A diagnosed my tankless water heater problem and repaired it quickly and efficiently. He answered all my questions with clear answers and was very helpful in alleviating any of my concerns. He gave excellent service!
Fast and knowledgeable service technicians.
William and Mark were excellent! They explained everything that they were doing and included us through the whole process. Would recommend them highly.
Very prompt and professional service!
The service provided by Mark and his partner was incredible. They took the time to explain all details of the situation and even helped make a call to a remediation company. They cleaned up after themselves and were very easy to discuss the repair process with.
Always a pleasure, professional expert service. Solving any problem simple or difficult!
Came even late at night to make sure we had working air conditioning
The team that installed the unit (Luis Herrera Mezquita Et al) was very professional and explained things thoroughly. I would highly recommend them.
Great customer service and understanding with us, and answered all our questions.
Knowledgeable technician attended to services thoroughly and had answers to all questions. Also helped with moving some furniture to ensure he could have enough working space. Very well done!
Fast service, clean work and AWESOME service guys!!!
My toilet stopped working this morning. I called Gem Plumbing at around 12:30pm and with an hour or so Nicole Tradd Technician was at my door. She did a fabulous job removing and replacing my toilet. She was very pleasant and friendly from start to finish! Great customer service all around!
Ricky from GEM was awesome. Second time he has taken care of something for us over the years !!!
Outstanding service!
Anthony was exceptional. He explained everything to me prior to repair. Repaired everything carefully and neatly done. Cleaned everything when done. GREAT JOB!!
Very thorough, efficient and courteous! Chris was extremely professional in completing my AC system maintenance. Thank you for a great job!
. GEM came for heat pump ac semi annual maintenance
As always very pleased to have GEM for all of my plumbing and electrical needs!
Thank you GEM
Was very impressed with Gems
Tech who was able to repair our AC units during our first real heat wave.
Hope to do business with Gem at our new home soon
Thomas from GEM came out today for my annual air-conditioning service, and I couldn’t be more impressed. He performed a thorough inspection, topped off all the necessary fluids, checked and adjusted my filters, and made sure everything was running smoothly and efficiently.

What really went above and beyond was that he noticed a hornets’ nest growing next to my air-conditioning unit and took care of it for me on the spot. That was something I hadn’t even realized needed attention, and it saved me from a potentially unpleasant surprise later on!

Thomas was professional, knowledgeable, and incredibly helpful throughout the entire visit. It’s rare to find someone who pays such close attention to the details and takes such pride in their work. GEM is fortunate to have him on their team. Thank you, Thomas, for the outstanding service!
Technicians were highly qualified. Very knowledgeable and professional. Respectful towards me and my home. Completed installation with in timeframe and cleaned up the areas they worked in. My issue is with whoever issued the system’s equipment. After 6 hours of working the technicians discovered they had been given the wrong system until! Resulting in them having to return for another 6 hour work day! This resulted in an additional day of inconvenience for myself and my family. No one from the Gem administration/management team has contacted me to apologize or offer reconciliation. I am happy with the product and the performance of the technical staff. But not with the treatment from management.
We had a tree branch fall and take out all of our electric equipment. GEM answered immediately and got someone out quickly. Mike Alberto got the job done quickly and explained everything as he went along. Great job!


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(833) 222-2953

Stay Ready for Anything: Benefits of Installing a Generac Standby Generator

It’s easy to panic when the power goes out; with a Generac standby generator, though, you don’t have to worry.

Installing a standby Genrac generator offers plentiful benefits for your home, including:

A standby generator automatically restores power to your home within seconds of an outage. You won’t have to scramble for flashlights or worry about losing access to essential systems.

From heating and cooling to refrigeration and medical equipment, your home’s most important systems stay up and running. This helps protect both your comfort and your safety during unexpected outages.

Knowing your home is prepared for outages takes a major weight off your shoulders. No matter what’s happening outside, you can stay focused on what matters most inside.

A standby generator is a valuable upgrade that can make your home more attractive to future buyers. It shows your home is equipped for reliability, comfort, and long-term convenience.

Complete Services for Generac Generators

At GEM, you get one team for it all!

No matter the service you need, our team is here to help.

Whether you’re installing a generator for the first time or replacing an older system, choosing the right setup is key to long-term performance. GEM helps ensure your new generator is properly sized, thoughtfully placed, and ready to support your home when it matters most.

If your generator isn’t working the way it should, it can leave your home vulnerable when an outage hits. Our team works quickly to identify issues and restore your system so you can rely on it when you need it most.

Routine maintenance helps keep your generator running reliably year after year. With regular inspections and tune-ups, you can catch small issues early and make sure your system is always ready for the next outage.

Proud to Provide Generac Generators in RI and MA

The electricians at GEM are proud to help you live a safer, more comfortable life by providing expert Generac generator services.

Our team understands that your daily life depends on access to electricity, and we’re here to make sure you’re never without it.

GEM has been serving homeowners since 1949, bringing generations of knowledge to every job. That experience translates into dependable service you can feel confident in.

You don’t have to coordinate between multiple contractors or vendors. With GEM, one team handles everything, making the process simple and stress-free.

Our team stays up to date on the latest equipment and best practices. That means your home is in capable hands from start to finish.

We keep you informed every step of the way, so you always know what’s happening and what to expect. No confusion, just straightforward guidance.

Attention to detail matters, especially when it comes to your home’s systems. We take pride in doing the job right and delivering results that last.

Your comfort and peace of mind come first. We’re here to make sure you feel confident in your home and the work we provide.

General Generators

(833) 222-2953


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Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Choose GEM for Generac Standby Generator Services

Never lose the power that your essential electrical devices depend on.

GEM’s Generac generator services provide you with dependable backup power and the confidence that your home will stay up and running when it matters most. Contact GEM today to get started and take the first step toward a more prepared, reliable home.

GEM technician in front of service truck


Our Generator Services

Schedule a generator service by contacting the team at GEM today.

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Generator Installation

Our skilled technicians can help you select and install the ideal Generac generator for your home or business, ensuring you have a reliable backup power source during emergencies.

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Generator Repair

If your generator malfunctions or fails to start when you need it, we’re ready to diagnose and repair any problems quickly, restoring your generator’s reliability.

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Generator Maintenance & Inspection

To prevent unexpected breakdowns, we offer routine generator inspections to identify and address potential issues before they get worse, keeping your system operating smoothly.

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Generator Replacement

If your generator is outdated or beyond repair, we can help with a seamless replacement process, ensuring you have a dependable power backup in place.


Generac Generator FAQs

How does a standby generator work?

A standby generator is permanently installed outside your home and automatically turns on when a power outage is detected. It restores power within seconds, keeping your home running without any manual effort.

How do I know what size generator I need?

The right size depends on your home’s layout and which systems you want to power during an outage. A proper evaluation ensures your generator can handle your needs without overloading or underperforming.

How often should a generator be serviced?

Most standby generators should be inspected and serviced at least once a year. Regular maintenance helps ensure reliable performance and extends the life of your system.

Will my generator run the whole house?

It can, depending on the size and setup you choose. Some systems are designed to power the entire home, while others focus on essential systems like heating, refrigeration, and lighting.

What fuel source does a Generac generator use?

Most Generac standby generators run on natural gas or propane. Both options provide a consistent fuel supply so your generator is ready whenever an outage occurs.