October Is Breast Cancer Awareness Month

Proceeds of New Installations to Benefit The Gloria Gemma Breast Cancer Research Foundation

Don’t Get Caught in the Dark

Power outages can happen at any time,

When they do, they can quickly disrupt your comfort, safety, and daily routine. Having a reliable backup generator ensures your home stays powered, your essentials keep running, and you’re not left scrambling when the lights go out. At GEM Plumbing & Heating Services, LLC, we’re ready to help install a standby backup generator to protect your family during storms.

With a GENERAC automatic standby generator, you enjoy peace of mind during power outages.

(833) 222-2953

GEM technician installing outdoor air conditioning unit


(833) 222-2953

Don’t Let an Unexpected Power Outage Derail Your Home

Whether a storm is blowing through the area or an issue with the local power grid occurs, outages can happen without warning.

We understand how stressful this can be; your life depends on access to power, and you deserve more. GEM provides Generac generator services in Rhode Island and Massachusetts that help you stay prepared when the unexpected happens. With the right system in place, you can keep your home running smoothly and avoid the stress that comes with sudden power loss.


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


Getting a Generac Generator From GEM

If you’ve never installed a standby generator, you may not know what to expect. Here’s what the process looks like when you work with GEM:

We start by learning about your home, your priorities, and what you want to keep running during an outage. This helps determine the right generator size and setup for your space.

Next, we create a plan tailored to your home, including placement, layout, and any necessary coordination. You’ll have a clear understanding of what to expect before anything moves forward.

Your generator is installed with careful attention to detail, ensuring it integrates smoothly with your home and is set up for reliable performance.

Once everything is in place, we test the system to confirm it’s working properly and walk you through how it operates so you feel confident when it matters most.

Female Gem Plumbing u0026amp; Heating employee sitting at a desk smiling

(833) 222-2953

What Our Customers Are Saying

100% Satisfaction Guarantee

4.6
Based on 9525 reviews
Daniel Linger
13 hours ago
In a world where you call HVAC companies and either get no answer, an AI receptionist or a human who takes all your information just to tell you they can’t service you until next week, these guys were a breath of fresh air! Same day service. Fair price. Incredibly kind people from the receptionist to the service worker. Thank you guys!
Jodi Livermore
15 hours ago
I was so grateful to get such quick, great service, especially on a holiday weekend. Devin was excellent, explaining everything to me and making recommendations. My go to company for all future plumbing needs!
Brendan Murphy
20 hours ago
Incredible job on short notice- will definitely use again. Helpful, responsive, and professional which is exactly what you want with a plumber.
Bruce Keeler
2 days ago
Excellent service from Davontay and Anthony. They were quick and explained what they were doing in an easily understandable manner. Great representatives of the company!
John Walsh
2 days ago
Very professional , great communicator, also neat and tidy
Ed Wirtanen
2 days ago
I called GEM for an issue concerning my the cold water intake for my washing machine. Chris responded within a couple of hours and promptly identified the problem and installed the new part. He is very customer focused and thorough. Chris is a very friendly guy with an objective to make the job is done right.
Susan McCaffrey
3 days ago
Excellent professional service!
Barbara Amiro
3 days ago
I was very pleased with Aaron N. professionalism in servicing our water heater. This service is included in my service plan.
On time. Pleasant. Introduced themselves. Went over the work completed. Left the area clean.
Steven sogoloff
4 days ago
We did a maintenance request for our heating system. Christian and Joie were very pleasant and gave us the results based on their analysis of the system. They arrived within the time frame and completed the process in about 30 minutes.
Joanne Iachetta
4 days ago
Showed up when expected. So kind and courteous and explained everything to me that would need to be done for my plumbing issue. Would highly recommend GEM.
Vin Milano
4 days ago
Erickson was great! Explained conditions of units and recommendations for upkeep!
Doug Williams
5 days ago
The service was good.Aiden was very good. It’s just they said they were on there way 2hrs and30 min they finally arrived. Waited all afternoon
The 2 service men were on time, assessed the problem, diagnosed the issue, came up with a plan and offered several solutions for fixing our mini split. They took pictures, tried clearing out mice debris , attempted to get the outside machine to work ( apex 2 hours) Alas a no go, so we decided to scrap it and go with baseboard heater for the room over the garage. Up front information and pricing , no nonsense. Affable techs and so far great service.
Doug Dustin
5 days ago
I would recommend Nathan and GEM in the event of a plumbing emergency and or issue
David Polishook
6 days ago
No repair was performed at this time I had to pay a diagnostic fee.
Eaven though I was very specific what toilet I wanted they put the wrong one in.
Kristen Mouris
6 days ago
Absolutely incredible and fast service from Nicole T! Our upstairs toilet began leaking Saturday night and by noon on Monday we had a new toilet! Nicole was super informative and walked us through our different options every step of the way. She made an otherwise stressful situation so much easier!
Robert Mason
6 days ago
I had a great experience with Gem Plumbing and Heating. It was great starting from the initial phone conversation and continued with Brian Ciaschini. Brian was an excellent electrician, he was cordial, informative and helpful. Brian made sure everything was working perfectly! I would recommend them and I will use them again.
Friendly, efficient working time, knowledgable!
keith farnham
6 days ago
Excellent as always
Alex Fagundes
7 days ago
Exceptional service! Knowledgeable, and they left with giving me a lot of insight on boilers and options we had. They left and we felt much better.
Joanne Bennett
1 week ago
Exceptional service from GEM. Douglass is absolutely the best !!! … will use them again. Thank You!
buddy croce
1 week ago
Workers were polite and knowledgeable. They diagnosed the problem right away. And we're able to repair it same day.
Steven Pichette
1 week ago
August 27 2025 . Another excellent yearly electrical plumbing , & heating checkup by Eric Governo , Brody Lott , Aiden Cunningham and crew. Thanks! Aug 2025 – Excellent service by Jacob and his coworker . Yearly maintenance on our Generator . Great service as always . Routine maintenance appointment for our boiler . Highly recommended . 2025- same great service for our routine maintenance for our central air unit. May 14, 2026 – great yearly central air maintence by Joe and Anthony . Professional and helpful explaining the inspection they preformed August -18 2026 – we had our yearly maintence for our generator . Aiden was the Gem tech that came out and did the yearly maintence. Aiden was excellent answering all my questions regarding the generator . Was a pleasure having Aiden serviced our yearly generator maintenance August 21-2026. Gem tech Richard stopped by today to go over a couple of issues with our central air unit . Excellent visit and service . August 28 2026 – another great professional visit today by ( Senior ) Joseph . Our central air went down and was fixed in less than 24 hours . Thanks again ! Oct 1 2026 – Erikson M and Demetris arrived to inspect my furnace for its yearly tune up . Another excellent professtional visit. Thank You !


GEM technician portrait in front of GEM service truck

(833) 222-2953

Stay Ready for Anything: Benefits of Installing a Generac Standby Generator

It’s easy to panic when the power goes out; with a Generac standby generator, though, you don’t have to worry.

Installing a standby Genrac generator offers plentiful benefits for your home, including:

A standby generator automatically restores power to your home within seconds of an outage. You won’t have to scramble for flashlights or worry about losing access to essential systems.

From heating and cooling to refrigeration and medical equipment, your home’s most important systems stay up and running. This helps protect both your comfort and your safety during unexpected outages.

Knowing your home is prepared for outages takes a major weight off your shoulders. No matter what’s happening outside, you can stay focused on what matters most inside.

A standby generator is a valuable upgrade that can make your home more attractive to future buyers. It shows your home is equipped for reliability, comfort, and long-term convenience.

Complete Services for Generac Generators

At GEM, you get one team for it all!

No matter the service you need, our team is here to help.

Whether you’re installing a generator for the first time or replacing an older system, choosing the right setup is key to long-term performance. GEM helps ensure your new generator is properly sized, thoughtfully placed, and ready to support your home when it matters most.

If your generator isn’t working the way it should, it can leave your home vulnerable when an outage hits. Our team works quickly to identify issues and restore your system so you can rely on it when you need it most.

Routine maintenance helps keep your generator running reliably year after year. With regular inspections and tune-ups, you can catch small issues early and make sure your system is always ready for the next outage.

Proud to Provide Generac Generators in RI and MA

The electricians at GEM are proud to help you live a safer, more comfortable life by providing expert Generac generator services.

Our team understands that your daily life depends on access to electricity, and we’re here to make sure you’re never without it.

GEM has been serving homeowners since 1949, bringing generations of knowledge to every job. That experience translates into dependable service you can feel confident in.

You don’t have to coordinate between multiple contractors or vendors. With GEM, one team handles everything, making the process simple and stress-free.

Our team stays up to date on the latest equipment and best practices. That means your home is in capable hands from start to finish.

We keep you informed every step of the way, so you always know what’s happening and what to expect. No confusion, just straightforward guidance.

Attention to detail matters, especially when it comes to your home’s systems. We take pride in doing the job right and delivering results that last.

Your comfort and peace of mind come first. We’re here to make sure you feel confident in your home and the work we provide.

General Generators

(833) 222-2953


customer and technician interaction

Our GEM Family Cares for Your System’s Entire Life

Your homes HVAC, plumbing and electrical systems work hard all year. Regular maintenance keeps it running efficiently, quietly, and reliably for years to come.

Our Home Comfort Club makes maintenance easy with annual tune-ups, priority scheduling, and discounts on repairs. We catch problems before they become emergencies and keep your home’s systems running the way they should, year after year.


Choose GEM for Generac Standby Generator Services

Never lose the power that your essential electrical devices depend on.

GEM’s Generac generator services provide you with dependable backup power and the confidence that your home will stay up and running when it matters most. Contact GEM today to get started and take the first step toward a more prepared, reliable home.

GEM technician in front of service truck


Our Generator Services

Schedule a generator service by contacting the team at GEM today.

Installation Icon

Generator Installation

Our skilled technicians can help you select and install the ideal Generac generator for your home or business, ensuring you have a reliable backup power source during emergencies.

Repair Icon

Generator Repair

If your generator malfunctions or fails to start when you need it, we’re ready to diagnose and repair any problems quickly, restoring your generator’s reliability.

Maintenance Icon

Generator Maintenance & Inspection

To prevent unexpected breakdowns, we offer routine generator inspections to identify and address potential issues before they get worse, keeping your system operating smoothly.

Retrofit Icon

Generator Replacement

If your generator is outdated or beyond repair, we can help with a seamless replacement process, ensuring you have a dependable power backup in place.


Generac Generator FAQs

How does a standby generator work?

A standby generator is permanently installed outside your home and automatically turns on when a power outage is detected. It restores power within seconds, keeping your home running without any manual effort.

How do I know what size generator I need?

The right size depends on your home’s layout and which systems you want to power during an outage. A proper evaluation ensures your generator can handle your needs without overloading or underperforming.

How often should a generator be serviced?

Most standby generators should be inspected and serviced at least once a year. Regular maintenance helps ensure reliable performance and extends the life of your system.

Will my generator run the whole house?

It can, depending on the size and setup you choose. Some systems are designed to power the entire home, while others focus on essential systems like heating, refrigeration, and lighting.

What fuel source does a Generac generator use?

Most Generac standby generators run on natural gas or propane. Both options provide a consistent fuel supply so your generator is ready whenever an outage occurs.