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Eastern MA & RI
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An Energy Efficient Solution with No Hassles

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Quality You Can Trust

Seventy-five years ago, we began providing best-in-class heating, cooling, plumbing, drain cleaning, and electrical services with unparalleled customer service. Today, our technicians are the best in the business. Our licensed and insured professionals will treat your home and needs with care and respect. When you work with GEM, you will receive extraordinary service, world-class solutions, and unquestionable value—with a 100% satisfaction guarantee. Schedule a visit with our experts today for unmatched customer service, professionalism and a flawless climate solution that meets your family’s comfort needs.

IS THERE A GEM LOCATION NEAR ME

Our Customers Love Us

Wayne LamsonWayne Lamson
19:43 23 Jul 24
David was able to quickly diagnose the problem with a AC condenser that was tripping the circuit breaker. After analyzing the issue, he recommended replacement of the unit’s capacitor with OEM’s part. It was easy to schedule a service call with GEM after getting the run around from the local HVAC company that installed the central AC system 5 years ago.
Richard RiquierRichard Riquier
13:12 23 Jul 24
Leak in kitchen. Technician was quick and professional. I’ve used gem in the past and have always had a good experience.
Brian BessetteBrian Bessette
16:08 16 Jul 24
Nate came out first thing in the morning to help with my clogged sewer main. He was very professional and kind. He explained everything with no difficulty and offered multiple cost-tiered options. Mainly whether we would utilize a camera in the process of snaking the main. I appreciated being offered the option. We went with the camera process. So we could fully diagnose the issue, and determine if this would be a recurring problem.We found roots growing in an old, 2-foot, cast-iron section of my main drainage pipe.He used a blade attachment and cleared the obstruction to the best of his ability. Then left me with a quote to have the 2-foot section of cast iron replaced with PVC—which is only a small section that penetrated the foundation of my home.I was very happy with the service, and most importantly the transparent approach which allowed me to make informed decisions.Nate’s customer service skills were out of this world. I advise GEM Plumbing to invest in this young man.
Matthew BodzionyMatthew Bodziony
16:02 16 Jul 24
Incredible company.I had two whole house central AC units replaced (19 yrs old) and their team and other parts of the company (Plumbling, electrical, etc.) worked together to do an unbelieable installation in very hot conditions. My hats off to your company and we are so impressed that I contracted GEM to install a whole house 25kw generator.The team was:Alec ReyesMarcus MendozaRoger Ribeiro
Richard KadisonRichard Kadison
20:05 11 Jul 24
I was able to schedule an appointment for the next day. The technician was great. Chris went over everything that needed to be done and explained it clearly. Very professional. He was also able to offer a discount and waived the fee for the service call. When I reviewed the bill that night, there was an error and the fee hadn’t been waived. When I called Gem the next day, they saw the error and immediately corrected it. Said the refund would be put on my credit card. Very happy with the service.
DebraJean FournierDebraJean Fournier
14:18 22 Jun 24
I am very happy with my well water pump service. David Chapman and his associate were professional, friendly and respectful. David showed me how to change my filter for which I am truly grateful.It was super easy booking online The next day the dispatcher, (unfortunately I don’t know her name) called to offer an earlier appointment. She was very polite and kind.My whole transaction was smooth and pleasant from start to finish!
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We strive to earn the trust of every homeowner, provide the best solution and value, and offer the best in mechanical and electrical services—without compromise.

Serving Eastern MA & RI

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